Queremos que obtenhas a melhor experiência possível com a LUGGit. Existem vários canais através dos quais podes entrar em contato conosco. Sempre feliz em ajudar.

Ajuda

index

There are always 15 minutes of tolerance, after that time will be
          charged 2.50€ for every additional 5 minutes up to a maximum of 30
          minutes in total.

After the 30 minutes will be scheduled with the customer new hour to do the delivery.

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*This documentation is a work in progress, we are working in order to make it simpler for you, the user. If you have any questions please contact us at support@luggit.app or directly via the support chat in the bottom-right corner.
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What happens if I'm late?

Im late

Each bag is previously insured by LUGGit, in 500€, without the need of any action from the customer.

If the customer wants to raise the value of the insurance from 500€ to 1200€, has to select the option “Premium Insurance” when the request is done.

The insurance is applicable to each bag, this means, that if the
          customer wants to insure all the bags in 1200€ has to select that
          option individually for all of them.


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*This documentation is a work in progress, we are working in order to make it simpler for you, the user. If you have any questions please contact us at support@luggit.app or directly via the support chat in the bottom-right corner.
*

Luggage Insurance

Insurance

The payment of the service is made through the mobile application.

Please add a credit card number to your request and/or account.


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*This documentation is a work in progress, we are working in order to make it simpler for you, the user. If you have any questions please contact us at support@luggit.app
*

How do I pay the service?

payment methods

After the confirmation of the service, one of our drivers will
          immediately pick up the luggage at the location you set as the
          collection point.

The luggage will be taken care by LUGGit until the time of delivery,
          at which time a driver will leave your luggage at the chosen drop off
          point.


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*This documentation is a work in progress, we are working in order to make it simpler for you, the user. If you have any questions please contact us at support@luggit.app
*