We collect your bags, store them securely and deliver them wherever and whenever you choose.
Easily book through our website or app. Just enter your pick-up and drop-off details, and the number of bags.
A Keeper will meet you at your chosen location, seal your bags for extra security, and store them safely.
Explore stress-free knowing your luggage is safe. A Keeper will deliver it to you at your chosen time and place!
Excellent service. Our friendly driver met us off the ferry, the bags were kept for the day and then delivered at the agreed time to our city hotel, allowing us the day to explore the city without the hassle of carrying our luggage! Thank you.
The entire process was smooth and straightforward.
Perfect to leave the extra luggage with them
The person that picked up the bag was very professional, even though I put in the wrong phone number and he couldnt contact me, he still went to the agreed location and picked up the bags on time, and had me fix the phone number issue. 0 attitude, none, pure professionalism. The bags were picked up and delivered to the airport on time with no delays.
Best experience ever! The person in charge of our bags was the best, very responsible and respectful
Easy to use and very on time!! Friendly staff and intuitive UI
Great service, friendly and professional.
Very responsive on the application, very professional, got my bags there and back. Clean, orderly, all around very impressive.
Everyone was fabulous! Made our life easier, and the guys were very thorough and kind.
Great service and on time delivery.. he even found me as I was so lost ! š great communication via whatās app and local calls to keeper . Lifesaver for the traveler that doesnāt know how to travel light ! 5āļø
Excellent service
Had an extra bag in Barcelona that I didn't want to lug around Spain. Luggit picked it up, stored it for a week, and deliver back at my new hotel. Fantastic! Cost a third of storage price at airport and the drivers (Keepers) were punctual and friendly. The app allowed great communication for pick-up and delivery, even when I got delayed for the delivery.
Luggit was the only company I could find that would store my checked bag while I was doing the Camino for 3 weeks. They picked it up at the airport after I arrived and dropped it off to me at the airport afterwards. It was highly convenient, a reasonable price and they were very communicative. I wouldnāt hesitate to use them again. It gave me peace of mind while walking the Camino.
Excellent service. Douglas arrived and loaded up the cases in the morning and then delivered them later on, helping us to carry them up the third floor.
Communication was prompt and clear. Pickup and delivery were both on time!
Everything just worked
Very prompt. I inadvertently booked the wrong day and they were able to change the date on the spot with no issue so we could have our luggage with the rest of our group. Very accommodating
Easy to book and communicate with. Trustworthy and lovely staff. My luggage were picked up and delivered on time.
Antonio was wonderful and accommodating. We were running a few minutes late from the airport and he waited and dropped our luggage off earlier. We appreciated his flexibility!
What an amazing service. When traveling, you never know how itās going to go, but they anticipated our needs all along the way and I was so grateful for the extra support! We will use them every time!!!
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory Requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500ā¬
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
LUGGit is a luggage transfer and storage service designed to make your trip smoother, perfect for those hours before check-in or after check-out.
Book online through our Booking Form by selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you there on the service day.
The Keeper's status is updated on WhatsApp, and the support team can be reached via live chat as well. Travel hands-free while we safely store and transfer your bags!
For more information, please visit our HelpDesk.
LUGGit prices start at ā¬2 per bag. The final cost depends on your pickup and delivery locations, storage duration, number of bags and service plan.
To get a quote, simply fill out the Booking Form, and youāll see the price before paying and confirming the service. Because youāre booking here, a special partner discount will be automatically applied at checkout.
For more information, please visit our HelpDesk.
Safety is always our priority. When your bags are picked up, we seal them with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
Between pickup and delivery, your luggage is stored in a monitored facility.
Every bag is automatically insured up to 500ā¬, and you can choose to upgrade to our Flexible Service plan, covering up to 1200ā¬ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our HelpDesk.
After booking, you'll receive a confirmation email and WhatsApp message with all your booking details. Approximately 30 minutes before pickup, weāll send your Keeper's information, including name, vehicle, and contact.
The Keeper status is updated via WhatsApp. Upon arrival, the Keeper will call you to make the meeting easy; just look for the bright orange LUGGit vest.
For common locations like Airports, Ports and Train Stations, please note that we use predefined meeting points to ensure a smooth process. You can find the list of these locations below:
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellation fees apply as follows, depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before pickup: Free of charge
-Less than 24 hours before pickup: ā¬10.00 fee
-Less than 1 hour before pickup: ā¬17.50 fee
Flexible Plan
-Up to 1 hour before pickup: Free of charge
-Less than 1 hour before pickup: ā¬17.50 fee
Important: Failure to show for the service might result in the full service value being charged for both plans.
For more information on our cancellation policy and fees, please visit our HelpDesk.
You can make changes to your booking details, such as time, location, number of bags and service plan, by contacting our support team via live chat or WhatsApp.
Please note that all changes are subject to availability and may result in an adjustment of the base service price, in addition to applicable fees depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before service time: ā¬5.00 fee
Flexible Plan
-Up to 1 hour before service time: Free of charge
-Less than 1 hour before service time: ā¬5.00 fee
For a complete guide on how service alterations work, visit our HelpDesk.
Our support team is available every day from 8 AM to 8 PM (local time). The fastest way to reach us is through WhatsApp or the live chat, where we typically reply in under 2 minutes.
For more specific inquiries, please use the appropriate email below:
For more information, please visit our HelpDesk.
