We collect your bags, store them securely and deliver them wherever and whenever you choose.
Easily book through our website or app. Just enter your pick-up and drop-off details, and the number of bags.
A Keeper will meet you at your chosen location, seal your bags for extra security, and store them safely.
Explore stress-free knowing your luggage is safe. A Keeper will deliver it to you at your chosen time and place!
Very kind and trustworthy driver who picked up our luggage and delivered it on time. Perfect service, thank you!!
Antonio was on time for pickup and drop-off of luggage. He is professional, kind, and made sure my luggage was safe. Thank you very much.
Great service and great support. Delivered what was promised and then some.
Seamless experience. Communication with Keeper merits improvement thiugh.
Excellent service the luggage was picked up and dropped off on time definitely use them again . Miguel was excellent
Great service truly reliable
everyone and everything showed up on time
The pick up and the delivery were on time and my luggage was in good conditions.
Great service and follow up each step of the way.
Quick and correct service, delivery workers are professional. No complains.
All great! Super responsive at all times, bags were perfectly on time for both pick up and drop off. Only comment would be that the app wasnāt working well (the chat kept repeatedly closing) but the service was excellent. Thanks!!
Very good service
Even though we came out of a different airport arrival point Luggit was in constant contact with us to solve the issue and delivered our luggage as arranged
Quickly answered my questions and removed any hesitation I had using the service in Lisbon. The pickup of my bike at the train and drop off at the airport four days later were on time. I would not hesitate to use the service again!
They do respect timing and keep suits safe
Very Fine!!
It will be great service if they pick up on time.
Very easy and convenient.
You all were great. We needed to store a larger suitcase while we traveled and you made it so easy and convenient. I also arrived earlier than expected to pick it back up and you all were accommodating. I truly appreciate it and made our travels easier. Thank you! The booking process was super easy too.
Great service, professional, on time and great communication.
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory Requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500ā¬
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
LUGGit is a luggage transfer and storage service designed to make your trip smoother, perfect for those hours before check-in or after check-out.
Book online through our Booking Form by selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you there on the service day.
The Keeper's status is updated on WhatsApp, and the support team can be reached via live chat as well. Travel hands-free while we safely store and transfer your bags!
For more information, please visit our HelpDesk.
LUGGit prices start at ā¬2 per bag. The final cost depends on your pickup and delivery locations, storage duration, number of bags and service plan.
To get a quote, simply fill out the Booking Form, and youāll see the price before paying and confirming the service. Because youāre booking here, a special partner discount will be automatically applied at checkout.
For more information, please visit our HelpDesk.
Safety is always our priority. When your bags are picked up, we seal them with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
Between pickup and delivery, your luggage is stored in a monitored facility.
Every bag is automatically insured up to 500ā¬, and you can choose to upgrade to our Flexible Service plan, covering up to 1200ā¬ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our HelpDesk.
After booking, you'll receive a confirmation email and WhatsApp message with all your booking details. Approximately 30 minutes before pickup, weāll send your Keeper's information, including name, vehicle, and contact.
The Keeper status is updated via WhatsApp. Upon arrival, the Keeper will call you to make the meeting easy; just look for the bright orange LUGGit vest.
For common locations like Airports, Ports and Train Stations, please note that we use predefined meeting points to ensure a smooth process. You can find the list of these locations below:
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellation fees apply as follows, depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before pickup: Free of charge
-Less than 24 hours before pickup: ā¬10.00 fee
-Less than 1 hour before pickup: ā¬17.50 fee
Flexible Plan
-Up to 1 hour before pickup: Free of charge
-Less than 1 hour before pickup: ā¬17.50 fee
Important: Failure to show for the service might result in the full service value being charged for both plans.
For more information on our cancellation policy and fees, please visit our HelpDesk.
You can make changes to your booking details, such as time, location, number of bags and service plan, by contacting our support team via live chat or WhatsApp.
Please note that all changes are subject to availability and may result in an adjustment of the base service price, in addition to applicable fees depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before service time: ā¬5.00 fee
Flexible Plan
-Up to 1 hour before service time: Free of charge
-Less than 1 hour before service time: ā¬5.00 fee
For a complete guide on how service alterations work, visit our HelpDesk.
Our support team is available every day from 8 AM to 8 PM (local time). The fastest way to reach us is through WhatsApp or the live chat, where we typically reply in under 2 minutes.
For more specific inquiries, please use the appropriate email below:
For more information, please visit our HelpDesk.
