My friends and I worried about the luggage because our departure time was late in the afternoon, and our Airbnb said we have leave before 11 am. And, this service solved our problems, and it was so easy to access the service. Thank you!
The experience was great, considering you leave your luggage to someone that you do not know, the communication is esencial, and it was really great during all process.
It allows you to enjoy the last day of the trip comfortably.
Thank you for the great and in my situation very helpful service! Everything went perfectly. I would always recommend and book your service again.
Communication with the customer on time for delivery
Right on time both pick up and delivery. The whole process was easy
This is the first time hearing about a service like this⦠and we were skeptical. But we gave it a shot and I think itās a new found love for us! So convenient. We travel a lot and we will use this service in every city they have it.
Made our travel experience way easier, didnāt have to worry about our luggage at all. Met us at the checkpoint at time and everything went quite smoothly.
just perfect!
Luggit made travel so easy! We arrived very early in the morning and our AirBNB wasnāt going to be ready until 3pm. We left them our luggages as soon as we got them from the airplane. Super easy to find them and hand them the luggages. Pick up was just as easy. Theyāre very punctual and pricing is very affordable. Totally worth it! We were able to tour the city before checking in our Airbnb. Will definitely use them again! Thanks Luggit!
LUGGit with short noticed responded quickly to our baggage needs. Customer service was outstanding. Friendly.
Lisbon airbnbs are difficult to reach due to hills and stairs. This is a great service that allowed us to enjoy leisurely walks and pictures rather than struggling with luggage. Service was reliable and great. Thank you.
Brillant service
super toll.
Guilherme was very easy to work with! Luggit gave us peace of mind and enabled a relaxing arrival day in Porto! I highly recommend this service.
The driver was flexible and it was ready before the appointed time. Thatās amazing.
We had a great experience with LUGGit. Our keeper arrived on time and secured our bags. It was easy to schedule the pick-up and drop-off of our bags. We were even able to get our bags a bit earlier that we originally requested. It was really nice to be able to enjoy our last day in Lisbon without having to drag our suitcases with us. I highly recommend.
On time and very gentle!
Very well carried out
I really appreciated
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Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your luggage picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time through the app and reach our support team anytime via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center.
LUGGit prices start at 4.99⬠per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app (Android or iOS). Youāll see the full price before confirming or making any payment.
For more information, please visit our Help Center.
Yes, safety is always our priority. When your bags are picked up, theyāre sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app (Android or iOS) and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500ā¬, and you can choose to upgrade to premium insurance, covering up to 1200⬠per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center.
After you book, weāll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeperās name, vehicle details, and contact information.
You can track your luggage in real time using our app (Android or iOS). When your Keeper arrives at the pickup or delivery location, theyāll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellations made up to the day before your scheduled pickup are free of charge. However, a fee applies for same-day cancellations, and a no-show will result in the loss of the total service value.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, or number of bags, at any time by contacting our support team. Please note that all changes are subject to availability and may result in an adjustment to the final price.
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate. The fastest way to reach us is through WhatsApp or the live chat on our website or app (Android or iOS), where we typically reply in under 2 minutes!
For more specific inquiries, please use the appropriate email below:
For more information, please visit our Help Center.
Join our newsletter for a coupon sent straight to your inbox, plus new discounts all year round for future travels!
For special requests like long-term storage, deliveries outside our usual areas, or between cities, contact our team and weāll find a solution.
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)