Meeting Points with our Keepers in busy places in Madrid

Airport

Atocha Train Station

Chamartin Train Station

Airport - Terminal 1

The meeting point with our Keeper in Terminal 1 of Madrid’s airport is on the 2nd floor (departures area). Our Keeper will be waiting for you outside door number 5 towards the end of the platform.

Airport - Terminal 2

The meeting point with our Keeper in Terminal 2 of Madrid’s airport is on the 2nd floor (departures area). Our Keeper will be waiting for you outside door number 7 (middle one).

Here is how to reach it:

From the Arrivals Area

If you are arriving by flight (ground floor), you should head towards the 2nd floor (departures area) by taking a lift. On the 2nd floor, you need to look for the door number 7 (middle one). Our Keeper will be waiting for you outside.

Airport - Terminal 3

The meeting point with our Keeper in Terminal 3 of Madrid’s airport is on the 2nd floor (departures area) of Terminal 2. Terminal 3 is an extension of Terminal 2, and it only has departures area. So, the meeting point is the same for both terminals. On the 2nd floor, you need to look for door number 7 (middle one). Our Keeper will be waiting for you outside.

Airport - Terminal 4/4S

The meeting point with our Keeper is on the top floor of Terminal 4 (departures area). On this floor, there are several numbered doors. They will be waiting outside door number 5 (the middle one).
From the Arrivals area, you should take a lift to the top floor. After that, look for door number 5 (the middle one). Our Keeper will be waiting outside.

Atocha Train Station

The meeting point with our Keeper at Atocha train station is at the “Atocha Cercanías” exit, outside at the parking lot under the clock tower. This exit is located on the ground floor. So, once you are downstairs, you should follow the signs that say “Cercanias Renfe”. At this exit, there is a big red sign with "Atocha Cercanías" on the façade of the station. Our Keeper will be waiting for you at the parking lot.

Chamartin Train Station

The meeting point with our Keeper at Chamartin train station is in front of Burger King, on the side of the main entrance. Our Keeper will be waiting for you outside on the road in front of the Burger King.