We collect your bags, store them securely and deliver them wherever and whenever you choose.
Easily book through our website or app. Just enter your pick-up and drop-off details, and the number of bags.
A Keeper will meet you at your chosen location, seal your bags for extra security, and store them safely.
Explore stress-free knowing your luggage is safe. A Keeper will deliver it to you at your chosen time and place!
Excellent service! We didn’t have to worry about all our heavy luggage for our internal trips to the island. Pick up and delivery was smooth and flawless. I ‘d highly recommend your service.
Very good service
LUGGit delivered an excellent, punctual experience with careful luggage handling and great customer support. • On-Time Service: Pick-up and drop-off happened right on schedule. • Careful Handling: Luggage was treated with care and properly tracked. • Customer Service: Communication was smooth, helpful, and responsive throughout the process.
Unbelievable whit glove service. I was met at the airport in Madrid very close to baggage claim. The representative was timely and very polite. My bag was stored for 3 weeks. They then delivered it to my hotel and sent me a picture. I highly recommend Luggit and will definitely use them again.
This was a seamless experience. Douglas picked up our luggage at our Apartment in Lisbon exactly on time and it was ready at the collection point at Lisbon Airport as arranged at the end of the day. This allowed us to spend a luggage free day exploring Lisbon before getting our evening flight. It's an excellent service and I won't hesitate to use LUGGit again. Fiona
Driver was very punctual and courteous when we were surrounded by crowds at the pick up and later at the drop off. 😊 He was very helpful with our bags. He wheeled the bags into the airport elevator so that we could go up to Departures. 😇 We are in our 80s and were very tired and sore after 20,000 steps that day. He was wonderful 👍😊
We arrived early and LUGGit did their best to arrive early at the LIS airport to secure our luggage early. They were professional, ziptied each piece of luggage, provided prompt email confirmation and arrived at our VRBO on time. This was a new process for our group but it worked perfectly!! Thank you!
Miguel was on time for the pickup and drop off. I would recommend this service.
Very proactive, instructions and service precise and courteous. Adapt quickly to change request. Good and constant communication
So accommodating, so friendly -- would recommend
pickup and delivery on the minute. Good App with driver tracking and communication.
This is the best for travelling with a bicycle! Prompt, awesome communication and super easy. Highly recommend
On time. Easy to find at airport. Great communication and service. EXCELLENT!!!
Very professional with clear and constant communication via Whatsapp. My luggage (4 pieces) was picked up, stored safely for 2 weeks and delivered to Madrid Airport on time for my flight. Highly recommend this service.
Great and friendly service- easy communication and easy t add extra bags. Thanks
Excellent service! Pick up /delivery of luggage far exceeded my expectations. My bag was delivered to our hotel and waiting for us when we arrived
Miguel and Franco were very kind and helpful with all our luggage. 6 people. Luggit was very easy to use. Arrived on time and right to our door step. Would ise them again without hesitation.
Our flight was late and then we got stuck in the passport line in Madrid. LUGGIT keeper Kevin waited for us and greeted us with a smile when we finally made it to him to drop off our bags. It was really easy to spend our long layover in the city and not worry about our luggage. Thank you!
Excellent service. Picked up on time, clear instructions. Informed me about drop off and kept me updated
The Luggit team was professional, on time, and safe to use.
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory Requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500€
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
LUGGit is a luggage transfer and storage service designed to make your trip smoother, perfect for those hours before check-in or after check-out.
Book online through our Booking Form by selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you there on the service day.
The Keeper's status is updated on WhatsApp, and the support team can be reached via live chat as well. Travel hands-free while we safely store and transfer your bags!
For more information, please visit our HelpDesk.
LUGGit prices start at €2 per bag. The final cost depends on your pickup and delivery locations, storage duration, number of bags and service plan.
To get a quote, simply fill out the Booking Form, and you’ll see the price before paying and confirming the service. Because you’re booking here, a special partner discount will be automatically applied at checkout.
For more information, please visit our HelpDesk.
Safety is always our priority. When your bags are picked up, we seal them with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
Between pickup and delivery, your luggage is stored in a monitored facility.
Every bag is automatically insured up to 500€, and you can choose to upgrade to our Flexible Service plan, covering up to 1200€ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our HelpDesk.
After booking, you'll receive a confirmation email and WhatsApp message with all your booking details. Approximately 30 minutes before pickup, we’ll send your Keeper's information, including name, vehicle, and contact.
The Keeper status is updated via WhatsApp. Upon arrival, the Keeper will call you to make the meeting easy; just look for the bright orange LUGGit vest.
For common locations like Airports, Ports and Train Stations, please note that we use predefined meeting points to ensure a smooth process. You can find the list of these locations below:
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellation fees apply as follows, depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before pickup: Free of charge
-Less than 24 hours before pickup: €10.00 fee
-Less than 1 hour before pickup: €17.50 fee
Flexible Plan
-Up to 1 hour before pickup: Free of charge
-Less than 1 hour before pickup: €17.50 fee
Important: Failure to show for the service might result in the full service value being charged for both plans.
For more information on our cancellation policy and fees, please visit our HelpDesk.
You can make changes to your booking details, such as time, location, number of bags and service plan, by contacting our support team via live chat or WhatsApp.
Please note that all changes are subject to availability and may result in an adjustment of the base service price, in addition to applicable fees depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before service time: €5.00 fee
Flexible Plan
-Up to 1 hour before service time: Free of charge
-Less than 1 hour before service time: €5.00 fee
For a complete guide on how service alterations work, visit our HelpDesk.
Our support team is available every day from 8 AM to 8 PM (local time). The fastest way to reach us is through WhatsApp or the live chat, where we typically reply in under 2 minutes.
For more specific inquiries, please use the appropriate email below:
For more information, please visit our HelpDesk.
