BookingHow it worksOur KeepersFAQs
BookingHow it worksOur KeepersFAQs

Enjoy your first and last hours in the city
without luggage

LUGGit offers luggage pick-up, storage, and delivery at the time and place of your choice. Book now and enjoy a 10% discount thanks to My Greek Vacations.

Starting at 4.99€/bag

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Small

Common Cabin Luggage

Max weight: 10kg
Max size: 55 x 40 x 20 cm

0

Large

Common Hold Luggage

Max weight: 35kg
Max size: 85 x 55 x 35 cm

0

Out-of-Format

Any other type of luggage

Max weight: 35kg
Max size: 200 x 100 x 60 cm

0

Our
numbers
speak for us
+18 000
Services made by our keepers
+72 000
Luggages carried by our keepers
+348
Partners who trust us
Customers’
feedback
We
collect it
At your home
Input your address on the pickup location
At your Hotel/Airbnb
Input the name/address of your hotel or airbnb
At the Airport
Select the terminal where your keeper should meet you
Near you
We are just a click away. If it's somewhere in an available city, we'll be there

At your home

Input your address on the pickup location

At your Hotel/Airbnb

Input the name/address of your hotel or airbnb

At the Airport

Select the terminal where your keeper should meet you

Near you

We are just a click away. If it's somewhere in an available city, we'll be there

We
deliver it
To your home
Input your address on the delivery location
To your Hotel/Airbnb
Input the name/address of your hotel or airbnb
To the Airport
Select the terminal where your keeper should wish you a good flight
Near you

We are just a click away. If it's somewhere in an available city, we'll be there

To your home

Input your address on the delivery location

To your Hotel/Airbnb

Input the name/address of your hotel or airbnb

To the Airport

Select the terminal where your keeper should wish you a good flight

Near you

We are just a click away. If it's somewhere in an available city, we'll be there

Your Luggage,
our responsability
Our team is comitted to providing the best service and making sure your luggage is secure
Mandatory requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500€
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
delivery
LUGGit tag
keeper
delivery
LUGGit tag
keeper
Real-time booking
Direct contact with the Keeper and support team
Know where your luggage is at all times
Pickup Map
Download the LUGGit
app
With our mobile app you get more benefits! Stay in control and simplify your experience, so you can focus on your plans.
Real-time booking
Direct contact with the Keeper and support team
Know where your luggage is at all times

Your questions

answered

Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.

LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out. The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage. Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.

When the Keeper collects your luggage, they seal each bag with a tamper-proof seal with a unique number and QR code. These seals identify your bags and ensure they are untampered. During the service, you always have access to your luggage location and the responsible Keeper's contact. Each bag is insured for up to €500 to cover any unforeseen external event. When you request the service, you can activate the Premium insurance, insuring each bag for up to 1200€.

The value of the service takes into account three factors. The luggage pick-up and delivery locations, the storage time, and the number and type of bags. You can see the price on this page by filling out the conditions you want for the service. You can see the price before making any payment.

After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact). By downloading our mobile app, you can track your luggage location in real-time throughout the service. When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.

Our support service is available every day between 8 am and 8 pm local time (UTC/GMT+1). The best way to contact us is to send us a message on Whatsapp or via the Webpage chat. Any financial or bureaucratic questions should be sent by email to: support@luggit.app.

To cancel the service or change its conditions, you must contact our team, identifying the request ID and your requirements. You may cancel the service free of charge up to the day before the scheduled service. However, if you cancel on the same day, a fee of €7.50 will apply. Additionally, if you cancel less than 30 minutes before the scheduled pick-up time, a fee of €10.00 will be charged. Failure to show up for the service will lead to the total loss of its value. We will always strive to meet any exceptional needs and ensure you have your luggage where and when you want it.

You're
ready
It only takes a few minutes to be luggage-free on your next trip

Less weight,

better experiences

✕

Choose the city
lisbon

PORTUGAL

Lisbon

porto

PORTUGAL

Porto

barcelona

SPAIN

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madrid

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SPAIN

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athens

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Valencia

PCI · Creative Science Park Aveiro Region

Via do Conhecimento, Edifício Central

3830-352 Ílhavo, Portugal

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Pick up Time

Please select the Pick up and Delivery location first, and then the date and time.

Delivery Time

Please select the Pick up and Delivery location first, and then the date and time.

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