Powered byWe collect your bags, store them securely and deliver them wherever and whenever you choose.
Easily book through our website or app. Just enter your pick-up and drop-off details, and the number of bags.
A Keeper will meet you at your chosen location, seal your bags for extra security, and store them safely.
Explore stress-free knowing your luggage is safe. A Keeper will deliver it to you at your chosen time and place!
Very good service
LUGGit delivered an excellent, punctual experience with careful luggage handling and great customer support. • On-Time Service: Pick-up and drop-off happened right on schedule. • Careful Handling: Luggage was treated with care and properly tracked. • Customer Service: Communication was smooth, helpful, and responsive throughout the process.
Unbelievable whit glove service. I was met at the airport in Madrid very close to baggage claim. The representative was timely and very polite. My bag was stored for 3 weeks. They then delivered it to my hotel and sent me a picture. I highly recommend Luggit and will definitely use them again.
This was a seamless experience. Douglas picked up our luggage at our Apartment in Lisbon exactly on time and it was ready at the collection point at Lisbon Airport as arranged at the end of the day. This allowed us to spend a luggage free day exploring Lisbon before getting our evening flight. It's an excellent service and I won't hesitate to use LUGGit again. Fiona
Driver was very punctual and courteous when we were surrounded by crowds at the pick up and later at the drop off. 😊 He was very helpful with our bags. He wheeled the bags into the airport elevator so that we could go up to Departures. 😇 We are in our 80s and were very tired and sore after 20,000 steps that day. He was wonderful 👍😊
We arrived early and LUGGit did their best to arrive early at the LIS airport to secure our luggage early. They were professional, ziptied each piece of luggage, provided prompt email confirmation and arrived at our VRBO on time. This was a new process for our group but it worked perfectly!! Thank you!
Miguel was on time for the pickup and drop off. I would recommend this service.
Very proactive, instructions and service precise and courteous. Adapt quickly to change request. Good and constant communication
So accommodating, so friendly -- would recommend
pickup and delivery on the minute. Good App with driver tracking and communication.
This is the best for travelling with a bicycle! Prompt, awesome communication and super easy. Highly recommend
On time. Easy to find at airport. Great communication and service. EXCELLENT!!!
Very professional with clear and constant communication via Whatsapp. My luggage (4 pieces) was picked up, stored safely for 2 weeks and delivered to Madrid Airport on time for my flight. Highly recommend this service.
Great and friendly service- easy communication and easy t add extra bags. Thanks
Excellent service! Pick up /delivery of luggage far exceeded my expectations. My bag was delivered to our hotel and waiting for us when we arrived
Miguel and Franco were very kind and helpful with all our luggage. 6 people. Luggit was very easy to use. Arrived on time and right to our door step. Would ise them again without hesitation.
Our flight was late and then we got stuck in the passport line in Madrid. LUGGIT keeper Kevin waited for us and greeted us with a smile when we finally made it to him to drop off our bags. It was really easy to spend our long layover in the city and not worry about our luggage. Thank you!
Excellent service. Picked up on time, clear instructions. Informed me about drop off and kept me updated
The Luggit team was professional, on time, and safe to use.
We used the Service to pick up our luggage from our hotel in the morning and to deliver to the airport in the evening. Pick up was delayed by a few minutes but customer service was excellent in coordinating the pick up. Jonathan the driver even helped to carry the heavy luggage from our doorstep to the van. The bags were tagged and tracked in their system. Delivery at the airport was a few minutes early but the driver waited till I could reach them. The service is very efficient and trustworthy. I wish my ChatGPT research had shown this service much earlier. I would have used them when I arrived in Lisbon if I had known about them earlier. The entire booking process was on line and customer service was very supportive in English and on WhatsApp.
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory Requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500€
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
LUGGit is a luggage transfer and storage service designed to make your trip smoother, perfect whether you arrive hours before accommodation/hotel check-in, depart long after your stay check-out, or have a long layover and want to explore the city in between, luggage-free.
Book online through our Booking Form by selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you there on the service day.
The Keeper's status is updated on WhatsApp, and the support team can be reached via live chat as well. Travel hands-free while we safely store and transfer your bags!
LUGGit prices start at €2 per bag. The final cost depends on your pickup and delivery locations, storage duration, number of bags and service plan.
To get a quote, simply fill out the Booking Form, and you’ll see the price before paying and confirming the service. Because you’re booking here, a special TAP discount will be automatically applied at checkout.
Enjoy your first hours in the city baggage-free. LUGGit collects your luggage at the airport upon your flight's arrival, stores it securely, and delivers it straight to your accommodation/hotel whenever you wish to check in.
Book online through our Booking Form, selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location every time.
To ensure a smooth pickup, we recommend scheduling your airport pickup time based on your travel scenario:
Enjoy your final hours in the city baggage-free. LUGGit collects your luggage at your hotel/accommodation, stores it securely and meets you at the airport departure terminal.
Book online through our Booking Form, selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location every time.
To ensure enough time for airport procedures, we recommend scheduling your delivery time based on your physical check-in needs:
Enjoy a city break during your flight layover. LUGGit collects your luggage at the airport arrival terminal, stores it securely, and delivers it back to you at the departure terminal before your next flight.
Book online through our Booking Form, selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location every time.
To ensure a seamless layover experience, we recommend scheduling your airport pickup and delivery time based on your travel scenario:
Pickup (after arriving):
Delivery (before departing):
Flight delays and long waits at passport control or luggage carousels may happen. Service adjustments depend on your selected Service Plan at the time of booking:
Note: Regardless of your plan, please notify our support team via WhatsApp of any known flight changes. For complete terms, late fee breakdowns, and conditions, please consult our Airport Services Guidelines in our Help Centre.
To ensure a smooth process at the airport, we use predefined meeting points per terminal. When booking, please check your boarding pass to select the correct terminal.
Here is how the meeting process works:
Predefined airport meeting points are available in:
Safety is always our priority. When your bags are picked up, we seal them with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
Between pickup and delivery, your luggage is stored in a locked and monitored facility.
Every bag is automatically insured up to 500€, and you can choose to upgrade to our flexible service plan, covering up to 1200€ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our HelpDesk.
You can make changes (such as changes to time, location, number of bags, or service plan) or cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Please note that fees are determined by your Service Plan (modifications are subject to availability):
Flexible Plan
-Up to 1 hour before service time: Free of charge changes and cancellations
-Less than 1 hour before service time: €5.00 fee for changes | €17.50 fee for cancellations
Basic Plan
-Up to 24 hours before service time: Free of charge changes and cancellations
- Less than 24 hours before service time: €5.00 fee for changes | €10.00 fee for cancellations.
- Less than 1 hour before service time: €5.00 fee for changes | €17.50 fee for cancellations.
Important: Failure to show for the service might result in the full service value being charged for both plans.
Our support team is available every day from 8 AM to 8 PM (local time). The fastest way to reach us is through WhatsApp or the live chat, where we typically reply in under 2 minutes.
For general questions, email us at support@luggit.app.
