Powered byWe collect your bags, store them securely and deliver them wherever and whenever you choose.
Easily book through our website or app. Just enter your pick-up and drop-off details, and the number of bags.
A Keeper will meet you at your chosen location, seal your bags for extra security, and store them safely.
Explore stress-free knowing your luggage is safe. A Keeper will deliver it to you at your chosen time and place!
Very easy to book and very reliable upon pick-up and delivery of the luggage.
Great communication. The staff was so nice when greeting us and perfectly on time. 10/10 would recommend to everyone!
I would thoroughly recommend the Service again being my first time using it. They were in contact with me as they said they would be promptly and efficiently and my train was running late by 20 minutes and it wasnāt a problem for them and they were very courteous when I arrived and very courteous when they dropped off, canāt fault this company thoroughly recommend them.
Absolutely on time and very professional service. Especially the security seal for each baggage gives you the trust necessary.
Amazing service. We were travelling Europe for 3 months and stored 2 bags in Barcelona. Drop off was easy and we met the driver at the train station. The bags were returned to our hotel a month later as planned. Couldnāt ask for a better solution!
Luggit was so convenient to work with and the communication was very easy. We stored our bikes packed in our bike bags and were confident that they were safe all week. I would absolutely use them again in the future!
A great experience from dropping off the bags to collecting them at the airport.
Great service and excellent staff
It was uncomplicated
Great, on time service!
Super app!! Guillherme was super kind. When he was stuck in traffic he asked for help from another luggit colleague who came and assisted us to tag the luggages while waiting for Guillherme. Very efficient cooperation i was amazed. So thankful for this service which is solving a a super important problem and gives comfort.
A fantastic service. Guilherme was very friendly and professional. The service is very reliable and at a very reasonable price. I would highly recommend the Luggit service to friends and family
They held the luggage which contained our clothes for a wedding. We were anxious about meet them and having everything returned whole and undamaged. The app was very reassuring. They met us on time and everything was in perfect condition.
Great! On time service, super easy and reliable! Loved it
Great service!
Service was exactly as advertised. It was a relief to be able to explore the city without our luggage. We even had to change the dropoff location and they handled it beautifully.
Great service, on time for pickup and delivery. Everything was exactly as described. Itās a great way to handle your luggage when you arrive before you can check in or if just on a long layover and want to explore
This was a great thing that let us have like an extra day, not worrying about or struggling around with our luggage. The driver was on time and very friendly and flexible. Highly recommended!
Timely, responsive, courtesy service
This was the second time I've used Luggit, and the second time I've found them excellent. It's such a useful service and I wish they were available in more places. It's super easy to book, the guardians are super friendly, and it's an all round excellent service. We had to check out of our apartment early and had a late flight. Being able to just hand over our luggage and feel free to wander around Porto for a day without a worry was fantastic. Would recommend.
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory Requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500ā¬
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
LUGGit is a luggage transfer and storage service designed to make your trip smoother, perfect whether you arrive hours before accommodation/hotel check-in, depart long after your stay check-out, or have a long layover and want to explore the city in between, luggage-free.
Book online through our Booking Form by selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you there on the service day.
The Keeper's status is updated on WhatsApp, and the support team can be reached via live chat as well. Travel hands-free while we safely store and transfer your bags!
LUGGit prices start at ā¬2 per bag. The final cost depends on your pickup and delivery locations, storage duration, number of bags and service plan.
To get a quote, simply fill out the Booking Form, and youāll see the price before paying and confirming the service. Because youāre booking here, a special TAP discount will be automatically applied at checkout.
Enjoy your first hours in the city baggage-free. LUGGit collects your luggage at the airport upon your flight's arrival, stores it securely, and delivers it straight to your accommodation/hotel whenever you wish to check in.
Book online through our Booking Form, selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location every time.
To ensure a smooth pickup, we recommend scheduling your airport pickup time based on your travel scenario:
Enjoy your final hours in the city baggage-free. LUGGit collects your luggage at your hotel/accommodation, stores it securely and meets you at the airport departure terminal.
Book online through our Booking Form, selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location every time.
To ensure enough time for airport procedures, we recommend scheduling your delivery time based on your physical check-in needs:
Enjoy a city break during your flight layover. LUGGit collects your luggage at the airport arrival terminal, stores it securely, and delivers it back to you at the departure terminal before your next flight.
Book online through our Booking Form, selecting the time and location where you want your luggage to be collected and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location every time.
To ensure a seamless layover experience, we recommend scheduling your airport pickup and delivery time based on your travel scenario:
Pickup (after arriving):
Delivery (before departing):
Flight delays and long waits at passport control or luggage carousels may happen. Service adjustments depend on your selected Service Plan at the time of booking:
Note: Regardless of your plan, please notify our support team via WhatsApp of any known flight changes. For complete terms, late fee breakdowns, and conditions, please consult our Airport Services Guidelines in our Help Centre.
To ensure a smooth process at the airport, we use predefined meeting points per terminal. When booking, please check your boarding pass to select the correct terminal.
Here is how the meeting process works:
Predefined airport meeting points are available in:
Safety is always our priority. When your bags are picked up, we seal them with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
Between pickup and delivery, your luggage is stored in a locked and monitored facility.
Every bag is automatically insured up to 500ā¬, and you can choose to upgrade to our flexible service plan, covering up to 1200ā¬ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our HelpDesk.
You can make changes (such as changes to time, location, number of bags, or service plan) or cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Please note that fees are determined by your Service Plan (modifications are subject to availability):
Flexible Plan
-Up to 1 hour before service time: Free of charge changes and cancellations
-Less than 1 hour before service time: ā¬5.00 fee for changes | ā¬17.50 fee for cancellations
Basic Plan
-Up to 24 hours before service time: Free of charge changes and cancellations
- Less than 24 hours before service time: ā¬5.00 fee for changes | ā¬10.00 fee for cancellations.
- Less than 1 hour before service time: ā¬5.00 fee for changes | ā¬17.50 fee for cancellations.
Important: Failure to show for the service might result in the full service value being charged for both plans.
Our support team is available every day from 8 AM to 8 PM (local time). The fastest way to reach us is through WhatsApp or the live chat, where we typically reply in under 2 minutes.
For general questions, email us at support@luggit.app.
