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Very convenient
Very great experience, nice service and driver.
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The keeper is so kind and thoughtful. The service is convenient. Strongly recommend.
We had a wonderful experience with this luggage transfer company during our holiday in Lisbon. Everything was handled professionally and efficiently, from the communication to the collection and delivery of our luggage. The service made our trip much easier and stress-free, allowing us to enjoy Lisbon without having to worry about carrying our bags around. The team was friendly, punctual, and reliable, and our luggage arrived safely and on time. We would definitely recommend this company to anyone looking for a convenient and trustworthy luggage transfer service in Lisbon!
Responsive customer service texts helped me book and meet the agent when our arrival to Rhodes was delayed. The extra 10 Euro per half-hour charge for the delay was welcome compared to other services that may have cancelled. Our agent was friendly, helpful and prompt at both pickup and delivery. Thank you for a convenient and helpful service!
Great communication!!! Great service. Definitely recommend this service.
In my opinion LUGGit provide an excellent serviceā¦greatly enhanced by our Keeper Guilhermeā¦he was great to deal withā¦after we left our accommodation at 11am we still had a lot of time to spend in Porto as our flight wasnāt due to go out until 22.25ā¦it was worth every ā¬ to hand over our luggage to LUGGit as it freed us up to enjoy the best part of another day in the wonderful city of Portoā¦thank you very much!
Such a straightforward, friendly, efficient service with great customer support It gave us the gift of an extra day exploring Barcelona & to make our way around the city & out to the airport bag free was such a gift.
I had a perfect experience with Luggit! They were so communicative and on time with everything. Drivers were on time and very helpful as well. Very useful that they were able to pick up at the airport and even adjust the time last minute when I had a flight delay. Even when I got lost finding the meeting spot, the customer service rep gave very comprehensive directions. I was apprehensive at first, but Iām so happy with the experience I would definitely use them again.
It was easy to book. The keeper was on time. Such an easy way when you have some extra time after checking out.
Quick efficient service. Communication was excellent and everything went smoothly and on time. Would definitely use again.
Fantastic customer service! The app was a little wonky but they were responsive through the chat (within minutes) and resolved everything. It was so convenient, I will be using this whenever we travel!
I did not recognise this type of service before. The luggage was picked up at the property at 10:00 and delivered to the airport in the evening. It worked smoothly, the driver was punctual to the minute, the online booking was easy. I can only recommend it, great!!!
Saved us trying to check luggage for a 4 day trip to Mallorca from Barcelona. It would have cost twice as much to check luggage for the flight. Easy to book, super friendly staff and driver. Definitely recommend.
The company, collected our luggage and kept it safe, you can track it in the app, the communication was so good. This gave us time to explore the city without dragging cases and bags with us, will definitely use this again, our handler Mateu was extremely helpful and friendly.
Everything about the service was wonderful! The pricing was very reasonable, it was super easy to book, and the communication with our keeper couldn't have been better. Kevin (our keeper in Madrid) arrived even before the scheduled times for both pick up and drop off. He was wonderful to work with! Highly recommend.
Excellent easy to use app. Prompt pick up and collection with easy to follow instructions
Support was amazing - very responsive under dynamic circumstances. The keeper was prompt and communicative (in English, which was great for me). I made my reservation same day (very early morning), and had my luggage picked up at the cruise terminal for delivery at the airport later that same day. My flight ended up getting cancelled and rebooked for next day. Luggit quickly responded to my support messages and diverted the delivery to my hotel. Canāt believe it worked so smoothly. It felt very much like a concierge service and would absolutely use this service again!
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