🕵️♂️ Géré par des professionnels expérimentés
Offrez une expérience passager transparente, débloquez des sources de revenus auxiliaires et améliorez l'efficacité aéroportuaire grâce à notre solution de bagages innovante.
Nos Keepers sont soigneusement sélectionnés et formés pour manipuler les bagages avec soin et assurer le plus haut niveau de service client. Pour une sécurité accrue, chaque bagage est protégé par une assurance.
Si vous avez besoin d'une assistance supplémentaire, notre équipe de support client est prête à vous aider à chaque étape.
Avec plus de 3000 avis sur Trustpilot et une note de 4,9/5, LUGGit est le service de bagages le mieux noté. Lisez simplement nos avis et constatez par vous-même pourquoi les voyageurs du monde entier nous adorent !
Everything was extremely easy and smooth. The communication through what’s app was excellent and the app helped me track where my bags were.
Pick up and delivery went like planned, on time and easy. It was great that we didn't need to go back to our flat before heading airport, and no dragging suitcases around. I'll be using this service again!
The LUGGit Keepers were on time at both pick up and drop off. And they waited for me at pick up as my flight was delayed and passport control was very slow. They stayed in communication and assured me they would wait. This was a relief and on less thing to stress about. It is a great service.
The transport and delivery were perfectly organized. The luggage was picked up and delivered right on time, and every suitcase was tagged individually. The communication with the team was excellent. I was absolutely delighted with the service!
Honest and reliable.
Easy to book, charming cheerful drivers. A pleasure to deal with this company.
Kevin (in Madrid) was the very best! He kept our luggage safe and delivered it on time and in perfect condition. What a nice young man and a great service. Thank you! I will use this Luggit every time I travel abroad if it is available. ❤️
Très sérieux et à l’heure Service très utile On vous recommande
We had a fantastic experience with LUGGit from start to finish. The whole process was completely effortless and took a lot of stress out of our day. At both the port and the airport, the vans were already parked in exactly the right place ahead of time, which made everything seamless. The orange vests also made it very easy to quickly identify the team member on arrival. The staff we met in person were friendly, professional, and efficient. We needed to add an extra bag when we arrived at the van and this was handled without any fuss. The additional charge was very reasonable and easy to pay through the app. The app itself was excellent, with clear communication and regular updates throughout. Making adjustments to the booking and getting in touch with the team was simple, quick, and hassle-free. Overall, this is a fantastic service that we would absolutely recommend and will definitely use again.
It was quick and easy and made our time in Lisbon so much better because we didn't have to carry our luggage all over Lisbon with us when we got off the cruise ship. We arrived at 7 am at the docks. They picked up our luggage from there and our luggage was delivered to us at our rental at checkin that afternoon. Will use this service again! They were prompt for pickup and delivery.
Facile. Pro
Very efficient and welcome service. We had several hours in the city to explore without any bags which were delivered when expected!
The most comfortable luggage service I’ve ever experienced. We were able to choose the exact times that suited us, and they picked up our bags directly from our accommodation and delivered them straight to the airport terminal. The whole process was smooth, flexible, and completely stress-free. Highly recommended!
Great service. On time and professional! They picked up our bags at the door of our Airbnb early so we could explore the city for the day and then dropped them off at the train station that evening when we were ready to go.
Easy to use. Reliable. Perfect
Ricardo went above and beyond helping us! Not only did he come to the train station after we got off of the wrong train, but when he dropped off our luggage, he waited and helped us find our suite, which was not easy to locate. Great service! Obrigado!
Fueron atentos, puntuales y muy flexibles.
Les employés de luggit sont a l'heure efficace et courtois. Le service est d'une fiabilité exemplaire. La rencontre a été facile a l'aéroport. Merci luggit.
Would highly recommend this service if you have a later flight home after a holiday. The driver was on time to pick up our luggage and delivered it back to the airport exactly at the time agreed. We got a whole last day of our holiday without having to worry about carrying bags around or going back to a location to pick them up.
Great service. First time using this sort of service and it was great. So easy on the app. Would use again.
Découvrez nos FAQ pour des réponses rapides aux questions les plus fréquemment posées sur notre solution de bagages. Nous sommes là pour rendre votre expérience plus fluide et sans souci.
LUGGit collecte, stocke et livre vos bagages où et quand vous le souhaitez afin que vous puissiez profiter au maximum de votre temps dans la ville. C'est l'option idéale pour les clients avant l'enregistrement ou après le départ.
Le service est assuré par des chauffeurs professionnels (Keepers), chargés de la collecte, du stockage et de la livraison des bagages.
Tout au long du service, les clients peuvent suivre leurs bagages (en téléchargeant notre application mobile) et le service d'assistance est toujours disponible.
Après avoir réservé le service, vous recevrez un e-mail et un message WhatsApp de confirmation avec toutes les informations. Avant l'heure de prise en charge, vous recevrez toutes les informations concernant le Keeper (nom, détails du véhicule et contact).
En téléchargeant notre application mobile (Android ou iOS), vous pouvez suivre l'emplacement de vos bagages en temps réel tout au long du service.
Lorsque le Keeper arrive au lieu de prise en charge ou de livraison, il vous appelle afin que vous puissiez vous trouver facilement. De plus, nos Keepers portent un gilet orange, vous pouvez donc les identifier rapidement.
Être partenaire LUGGit vous permet d'avoir une solution à valeur ajoutée pour vos clients, de réduire les efforts opérationnels et d'augmenter vos revenus.
Voici quelques-uns des avantages :
- Partenariat entièrement gratuit et immédiat ;
- Valeur de commission fixe par service ;
- Expérience personnalisée et excellente pour vos clients ;
- Accès à un service innovant, sans aucun effort opérationnel.
LUGGit a l'intention d'établir des partenariats symbiotiques où toutes les parties s'engagent à créer de meilleures expériences et solutions pour l'avenir. L'objectif est de grandir ensemble !
Si vous souhaitez vous associer à nous, vous pouvez exprimer votre désir ici.
Après avoir rempli vos coordonnées, vous serez contacté par un membre de notre équipe, qui vous expliquera comment le service fonctionne, toutes les conditions du partenariat, et répondra à toutes les questions que vous pourriez avoir à ce sujet.