🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
What an amazing experience,and our driver
What an amazing experience,and our driver Bruno was so amazing and helpful!10/10!!!!would definitely use again,and Bruno was amazing,many thanks
Laura, GB13 hours ago
This was an awesome experience
This was an awesome experience! LUGGit was able to hold our luggage while we went sightseeing to pass the time until our Air BnB became available. Douglas was very accommodating by returning the luggage earlier than the scheduled time. We were grateful 👏🏽
Bryan C., PT15 hours ago
Great service
Great service. Very kind and generous.
casey trippe-Calderon, JP17 hours ago
So convenient
So convenient. Everything was kept safe and secured
Biba A, PHa day ago
Game changer for transit days
This is such a convenient service, and the team communicate so clearly and effectively so we could trust them totally with our luggage, leaving us free to explore the city without lugging our packs, and without having to trek to and from luggage storage. Being able to go to the airport and meet our bags there- game changer
Eve, NZa day ago
Excelente servicio
Excelente servicio! Lo recomiendo
FIORELLA, DEa day ago
Incredibly convenient
Incredibly convenient, timely, excellent communication and when I had to change my drop off time and location, it was seamless!! Will absolutely be using this service in the future
Sami, US2 days ago
Excellent experience
On time, efficient fit both pick up and drop off. Very good communication throughout. We would definitely use them again.
David Reynolds, AU2 days ago
Super experience with Luggit in Lisbon
Super experience with Luggit in Lisbon. Easy to arrange, very communicative and on time pick up & delivery. Can't fault it and would use again... if only Luggit was in more cities!
Zoe N1, GB4 days ago
super kind and easy
the service was perfect, super kind and easy
customer, DE4 days ago
Great service
Great service Pickup and Delivery right on time It was a huge benefit for us!
Rafaela, BR4 days ago
Exceptional Luggage Delivery Service
Exceptional Luggage Delivery Service Highly Recommend! From start to finish this luggage delivery service was flawless. Booking was easy, communication was prompt and clear, and the driver arrived right on time to pick up my bags from the Airbnb. They handled everything with great care, our luggage was properly tagged, protected, and delivered to the airport well before check-in. What impressed me most was the professionalism and friendliness of the team. They provided tracking updates and answered our questions quickly, which made the whole transfer worry-free. The price was fair for the convenience and peace of mind they provided. If you’re traveling and want to skip lugging bags to the airport, this service is an absolute must. Reliable, efficient, and courteous, five stars!
Sophie Thouvenel, FR8 days ago
Very prompt
Very prompt, curtious and explained everything. Thanks Bruno
Tracy, AU8 days ago
A perfect service is so worth it
Very close to a perfect service. I had some difficulties on the payment page because the payment was declared failed but taken from my account. Thankfully, a chat agent solved everything quickly. Message that the collector had arrived was a bit wrong and took me on a 400 meter wrong trip, the collector actually stopped right outside the building. Picked up and zip tied in front of me. Totally worth the service not to lug the bags to a locker by Taxi and then have to worry about collecting them later. We had the whole day to wander around and get to the airport in our own time. Collection point was right outside departures so we hung around, grabbed the bags and strolled right in. Saved hassle, effort and time. Totally recommend this and I will consider using the service in other applicable countries. Thank you so much.
Aly, GB9 days ago
Excellent service on time and van was clean
Excellent service, on time and van was clean
customer, SE10 days ago
Very good service
Very good service. On time, easy to use, and good communication.
customer, BR10 days ago
Reliable and punctual
Reliable and punctual They took good care of our bags
Mike, GB11 days ago
Great job from start to finish
Great job from start to finish
customer, US13 days ago
It was great!
It was great! On time and very convenient!
customer, PL14 days ago
Excellent service
Excellent service, thank you!
Geneviève, CA15 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.