🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Punctual and easy
It was easy to book. The keeper was on time. Such an easy way when you have some extra time after checking out.
Hala, en11 hours ago
Quick efficient service
Quick efficient service. Communication was excellent and everything went smoothly and on time. Would definitely use again.
Amanda Stanford, en14 hours ago
Fantastic customer service
Fantastic customer service! The app was a little wonky but they were responsive through the chat (within minutes) and resolved everything. It was so convenient, I will be using this whenever we travel!
LA, ena day ago
Perfect Support
I did not recognise this type of service before. The luggage was picked up at the property at 10:00 and delivered to the airport in the evening. It worked smoothly, the driver was punctual to the minute, the online booking was easy. I can only recommend it, great!!!
Dirk Flocke , en2 days ago
Saved us trying to check luggage for a…
Saved us trying to check luggage for a 4 day trip to Mallorca from Barcelona. It would have cost twice as much to check luggage for the flight. Easy to book, super friendly staff and driver. Definitely recommend.
Katherine Ritchie, en2 days ago
Great service
The company, collected our luggage and kept it safe, you can track it in the app, the communication was so good. This gave us time to explore the city without dragging cases and bags with us, will definitely use this again, our handler Mateu was extremely helpful and friendly.
Mrs Sharon Byrne, en2 days ago
An amazing service!
Everything about the service was wonderful! The pricing was very reasonable, it was super easy to book, and the communication with our keeper couldn't have been better. Kevin (our keeper in Madrid) arrived even before the scheduled times for both pick up and drop off. He was wonderful to work with! Highly recommend.
MS, en2 days ago
1st Class service
Excellent easy to use app. Prompt pick up and collection with easy to follow instructions
William and thanks for your order, en2 days ago
Seamless service and amazing support
Support was amazing - very responsive under dynamic circumstances. The keeper was prompt and communicative (in English, which was great for me). I made my reservation same day (very early morning), and had my luggage picked up at the cruise terminal for delivery at the airport later that same day. My flight ended up getting cancelled and rebooked for next day. Luggit quickly responded to my support messages and diverted the delivery to my hotel. Can’t believe it worked so smoothly. It felt very much like a concierge service and would absolutely use this service again!
customer, en3 days ago
Wonderful service
Wonderful service! The whole experience was seamless. Would 100% recommend
BJ, en3 days ago
Easy and convenient
Easy and convenient. On time too. What a great service!
WTosq, en3 days ago
Excellent service throughout!
Excellent service throughout!
Crystal, en3 days ago
They were fast and communicated well
They were fast and communicated well. Totally worth it
Susan Huerta, en3 days ago
Best option
100% recommended
Toni, en4 days ago
Great service and on time pick-up
Great service and on time pickup and drop off. Sooo convenient and we'll definitely use the service again if opportunity arises.
Anita Ho, en4 days ago
Great service
Great service On time
customer, en5 days ago
We are so happy we contracted LUGGit
We are so happy we contracted LUGGit, it made our stay in Toledo an easy one not having to take all our luggage. Every step of the reservation process was easy to complete and when we had changes LUGGit didn't have any issues accommodating our request. It is our first time using the service but it will definitely not the last one!
Claudia Banks, en6 days ago
Good communication on whats app
Communication was very good and the pick up and drop off were on time!!
Marieke Janssen, en6 days ago
Very good service
Very good service. Quickly booked, well priced, very reliable pickup and Delivery. Thank you.
Andreas N., en6 days ago
Guilherme was very polite and helpful.
Guilherme was very polite and helpful.
customer, en6 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.