🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Fantastic service!
It was an easy process to have them pick up our luggage at the airport do we could spend our day sightseeing. When we were due to check into our Airbnb, they delivered our luggage to us at the rental. Totally seamless! The customer service was great!
C Schroeder, US10 hours ago
Pickup at airport was seamless as was…
Pickup at airport was seamless as was the drop off at our Air bnb 6 hours later. Allowed us to explore Lisbon without worrying about our luggage.
Judy Winton, US14 hours ago
Easy and reliable
We used Luggit in Lisbon. They met us at the train station, took our luggage and delivered it to our accommodation later on the afternoon when we could check into our Airbnb. It was a fantastic service and ran like clockwork. Thanks for making our arrival in Lisbon very easy.
Debbie, AU2 days ago
Great service
Great service, staff was on time both for collection and delivery. Very friendly and helpful. Would use again.
Steph, GB2 days ago
Best and most convenient!
Luggit provided really good and punctual service. They were very professional and great overall, highly recommended!
customer, PE3 days ago
Grate service !
Grate service !
customer, DE3 days ago
reliable and efficient service mada by…
reliable and efficient service mada by kind people. I tested also the customer service online and I found immediate answer and solution. highly recommended!
chiara, IT4 days ago
Great service
Great service! Picked up our bags at the cruise terminal and delivered them to our Airbnb later that afternoon. Prompt and very courteous service. Would highly recommend.
Maria K., US5 days ago
It was perfect
It was perfect! Outstanding really
Sofia, ES5 days ago
Very convenient and safe
Very convenient and safe
Nancy Falanga, US6 days ago
Great Service
So easy allowing us to enjoy our time before the flight. Easy pickup and timely drop.
Alexandru Sandu, RO6 days ago
Fantastic service and a saviour!
So happy to discover luggit! We had a great time sans baggage and were pleasantly surprised to see a very professional , secure and friendly staff who picked up and dropped off our luggage on time. I will highly recommend and use them again.
customer Karthik, FR6 days ago
Bruno was very good gave us useful…
Bruno was very good gave us useful information and good service This is a great service which allowed us to do some site seeing without having to worry about our luggage before checking
Paul MCGOWAN, AU8 days ago
Kevin was wonderful.
Kevin was wonderful.
customer, ES9 days ago
Exceptional Service
They were exceptionally accommodating and very punctual at both the airport and at our accommodation. Very accurate communication and messaging re times, location and locating the driver. Excellent service!!! Thank you. Sophie Ontario, Canada
Stan & Sophie Mathewson, CA9 days ago
Highly recommend this service
Highly recommend this service. It was exactly as expected. Douglas was on time for pickup at the airport and delivery to our accommodation later in the day. Very convenient and we were able to enjoy our day without worrying about our luggage.
Kathy, NL9 days ago
Fabulous experience, great company to work with
The company proved absolutely excellent service. They were on time at all meeting places and extremely accommodating. For example, we were quite delayed arriving to the meeting place, but they waited for us anyway, and were quite pleasant about the problem. The luggage seemed quite secure, and the company was staffed by excellent communicators, promptly answering each of our messages. I felt completely confident leaving my baggage with them. I would definitely use them again. Employees were quite friendly.
Nancy Whinnery, US9 days ago
Excellent luggage storage service
Excellent luggage storage service! Keeper Douglas met us right at the airport and delivered our luggages directly to our accommodation, which made everything so much easier and stress-free. The entire transaction was seamless from start to finish. Communication was clear and prompt, and we felt confident that our luggages were in safe, trustworthy hands the whole time while we are busy exploring Lisbon. Highly recommend this service for anyone needing convenient and reliable bag storage!
Rowell & Lizzie, US10 days ago
Aid to more relaxed disembarkation
the service made disembarkation a breeze. The staff was attentive. The service made the checking process at the airport almost stress free. I heartily recommend taking advantage of this service
MTH, US10 days ago
Alae was an amazing keeper
Alae was an amazing keeper, he was very friendly and patient and was extremely punctual at the drop off point. I recommend using this platform 10/10!
customer, ES10 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.