🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
This was a seamless experience
This was a seamless experience. Douglas picked up our luggage at our Apartment in Lisbon exactly on time and it was ready at the collection point at Lisbon Airport as arranged at the end of the day. This allowed us to spend a luggage free day exploring Lisbon before getting our evening flight. It's an excellent service and I won't hesitate to use LUGGit again. Fiona
Mrs Fiona Robinson, en2 hours ago
Driver was very punctual and courteous…
Driver was very punctual and courteous when we were surrounded by crowds at the pick up and later at the drop off. 😊 He was very helpful with our bags. He wheeled the bags into the airport elevator so that we could go up to Departures. 😇 We are in our 80s and were very tired and sore after 20,000 steps that day. He was wonderful 👍😊
Enda, en2 days ago
We arrived early and LUGGit did their…
We arrived early and LUGGit did their best to arrive early at the LIS airport to secure our luggage early. They were professional, ziptied each piece of luggage, provided prompt email confirmation and arrived at our VRBO on time. This was a new process for our group but it worked perfectly!! Thank you!
Susan, en2 days ago
Miguel was on time for the pickup and…
Miguel was on time for the pickup and drop off. I would recommend this service.
TERRY EASON, en2 days ago
Very proactive
Very proactive, instructions and service precise and courteous. Adapt quickly to change request. Good and constant communication
customer, en3 days ago
Great Service
So accommodating, so friendly -- would recommend
DKD, en5 days ago
on time
pickup and delivery on the minute. Good App with driver tracking and communication.
customer, en5 days ago
This is the best for travelling with a…
This is the best for travelling with a bicycle! Prompt, awesome communication and super easy. Highly recommend
customer, en5 days ago
On time
On time. Easy to find at airport. Great communication and service. EXCELLENT!!!
John R Wayland JR, en5 days ago
Very professional with clear and…
Very professional with clear and constant communication via Whatsapp. My luggage (4 pieces) was picked up, stored safely for 2 weeks and delivered to Madrid Airport on time for my flight. Highly recommend this service.
DG, en5 days ago
Great and friendly service- easy…
Great and friendly service- easy communication and easy t add extra bags. Thanks
T A Schreinert, en6 days ago
Excellent service
Excellent service! Pick up /delivery of luggage far exceeded my expectations. My bag was delivered to our hotel and waiting for us when we arrived
SUZETTE WRIGHT, en7 days ago
Easy and punctual
Miguel and Franco were very kind and helpful with all our luggage. 6 people. Luggit was very easy to use. Arrived on time and right to our door step. Would ise them again without hesitation.
Richard Barcelona II, en7 days ago
Greeted us with a smile even though we were late
Our flight was late and then we got stuck in the passport line in Madrid. LUGGIT keeper Kevin waited for us and greeted us with a smile when we finally made it to him to drop off our bags. It was really easy to spend our long layover in the city and not worry about our luggage. Thank you!
jac, en8 days ago
Excellent service
Excellent service. Picked up on time, clear instructions. Informed me about drop off and kept me updated
customer, en8 days ago
Professionalism
The Luggit team was professional, on time, and safe to use.
Kat, en8 days ago
We used the Service to pick up our…
We used the Service to pick up our luggage from our hotel in the morning and to deliver to the airport in the evening. Pick up was delayed by a few minutes but customer service was excellent in coordinating the pick up. Jonathan the driver even helped to carry the heavy luggage from our doorstep to the van. The bags were tagged and tracked in their system. Delivery at the airport was a few minutes early but the driver waited till I could reach them. The service is very efficient and trustworthy. I wish my ChatGPT research had shown this service much earlier. I would have used them when I arrived in Lisbon if I had known about them earlier. The entire booking process was on line and customer service was very supportive in English and on WhatsApp.
customer, en8 days ago
Very reliable and friendly
Very reliable and super friendly. Really easy to use. Would definitely use again.
Lesley, en9 days ago
Reliable and punctual service with…
Reliable and punctual service with great communication via WhatsApp.
customer, en10 days ago
Fast and simple
Fast and simple
customer, en10 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.