šµļøāāļø Handled by experienced professionals
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
They communicated well throughout the entire experience from drop off to pick up! Priced well as well!
Easy to youse.
From the first contact this company was top shelf. Everything went to schedule. The two keepers in Porto and Lisbon were delightful.. All service promises meet..just fabulous. Real human responses and interactions, Thank you for your outstanding service and please go to more countries!!
Perfect!!!
We booked the service the first time and it was a great experience. Communication was easy via WhatsApp, quick responses and if needed WhatsApp call. The luggage was picked up on time and delivered on time. We had 15 mins delay to the airport but they have patiently waited on us. Fully recommend this service!
Good service. Fast and efficient.
Reliable, and on time. Our Keepers were great. Would recommend this service in Lisbon !!
Great service. Made for an easy travel day.
Superb experience in Lisboa. Great attention and service by Victor! Very grateful
Great Service perfekt in time
Amazing experience, the comfort this services brings for the price is unbelievable, they were punctual. The only thing is that when they came to bring my bag back the man was not wearing the orange shirt, what made a little bit difficult to find him.
It was so easy to have my bag picked up and dropped off. Everything about this service was so convenient easy and I would highly recommend!!
It was easy to set up our luggage pick-up, which was only one call away or even easier online through the app. Carla was our organiser and kept us fully informed of when our luggage was being picked up and being delivered. We arrived at the airport earlier than expected and Carla personally collected our luggage from storage and delivered it to us ahead of schedule...very impressive and above and beyond. Thank you Carla.
Very easy to use. Service was timely and accurate.
Got on time. My address was not persaice so he park a bit far. The larges came on time at the place. Very good
They were very helpful and accommodating even though we made some mistakes on our reservation. Appreciated the service and would use them again.
What a great service! We were able to enjoy our early arrival day without dealing with our luggage. The communication was great and they were very flexible with our late flight.
Good communication. Friendly staff. Overall service is good.
Not so good an experience when collecting our luggages. Didnāt think it was so far out after the carpark. The timing was perfect when we collected it though. Ultimately it Very hassle free process, they were clear who was to pick up the luggages so is feels safer
Efficient and friendly on time
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.