🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Helpful, flexible, reliable, efficient
LUGGit’s service was easy to use, efficient and responsive to my changing needs. Highly recommend.
Amanda G, en5 ore fa
The booking was simple
The booking was simple , the pick up and delivery service was excellent
Nataliecustomer, enun giorno fa
Our Keeper was fantastic on handling…
Our Keeper was fantastic on handling our 12 luggages! He was on time and courteous, and we met at the airport with no issues! I didn’t know that this service existed! So convenient!
Jose Fuentes, enun giorno fa
Communication
Communication, availability and security all provided. Positive experience that allowed us the day in Athens to explore the beautiful and historic sights without having to worry.
Cindy O'Neill, enun giorno fa
On time and very useful
On time and very useful! would recommend!
customer, en2 giorni fa
Excellent service
Communication was great. Showed up on time. Delivered luggage to our door. Excellent! Thank you.
customer, en3 giorni fa
Porto Douro travel tip
I used luggit in Porto to store a large bag while on an excursion to the Douro Valley. What a breeze it was to travel light for a few days and have the large bag delivered to a different hotel on returning to Porto. Very reliable, convenient and pleasant experience. Booking was easy online. Great service to utilize.
Bonnie, en3 giorni fa
Excellent service
Both pick up and delivery were on time and the drivers were very helpful on both ways. I would totally use the service again.
customer, en3 giorni fa
I would highly recommend
I would highly recommend! We debarked in Athens and wanted to spend our last day touring the area. Our luggage handler, Konstantinos, was prompt in picking up and delivering our luggage to the airport. Simple and easy!
Lisa T., en4 giorni fa
very easy pick up
very easy pick up. Friendly driver. Price very reasonable. Would use again.
Jessica Montgomery, en4 giorni fa
Trustworthy
Trustworthy, kind service from kind persons and really in time. No worries about the luggage
Urmila, en4 giorni fa
5 stars service
Very responsible and trustful service
customer, en4 giorni fa
The service ran very smoothly
The service ran very smoothly. The bags were picked up and dropped off at the times agreed by Alexandros, who was very friendly and efficient. I also had some online chat with the support staff before booking, who helped pin down the exact address of our villa.Compliments to them too.
Lynn, en4 giorni fa
Smooth and reliable
The staff was easily reachable in chat to clear any doubts we have with the service and the whole process was very smooth. Thanks to the service we can walk around the city easily and head to airport straightaway!
customer, en5 giorni fa
Brilliant service
Everything on time. Nice operative. Seamless service
George Frame, en5 giorni fa
thanks for the excellent service
thanks for the excellent service. notifying for the delay in advance but still try the best to delay too much. delivering the luggage in time at the pick up point. We have had a great time today by using your service.
customer, en6 giorni fa
Easy contact and constantly in touch
Easy contact and constantly in touch! Very flexible to our time change and so helpful with our oversized luggage. Highly recommend this service! Thank you!!
Jill Bowen, en6 giorni fa
Our handler was great!
Our handler was great even though we arrived late. Prompt delivery. Well done!
Brett Dietrich, en7 giorni fa
Great service
Miguel waited for us because we had a lost bag. He found us vs us finding him. He brought our bags to us in time.
Customer, en7 giorni fa
Our experience was seamless
Our experience was seamless, especially thanks to Guilherme. He went above and beyond and was one of the nicest people we met in our time in Porto. What an outstanding employee and human!
customer, en8 giorni fa
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.