🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
On time and great communication!
On time and great communication!
Sara Beames, en19 hours ago
A creative service we hadn’t heard of…
A creative service we hadn’t heard of before - super helpful so we didn’t have to drag our big suitcase around hilly cobblestone streets for 4 hours! They were so friendly and helpful and patient when our train didn’t arrive on time. Highly recommend!
customer, en2 days ago
Prompt and polite
Prompt and polite! Great service
Jenny, en3 days ago
Would recommend!
Great communication, great service!
customer, en3 days ago
Perfect assistance!!!
Perfect assistance!!! Very reliable I was 20 min late and they waited for me Extremely recommended
חנה רוטנמר, en3 days ago
It’s safety
It’s help us very much, the deliver came at the time.
customer, en4 days ago
Excellent service
Excellent service. Our friendly driver met us off the ferry, the bags were kept for the day and then delivered at the agreed time to our city hotel, allowing us the day to explore the city without the hassle of carrying our luggage! Thank you.
Nicola K, en4 days ago
The entire process was smooth and straightforward.
The entire process was smooth and straightforward.
Marta Peña, en4 days ago
Perfect to leave the extra luggage with…
Perfect to leave the extra luggage with them
Himanshu, en4 days ago
The person that picked up the bag was…
The person that picked up the bag was very professional, even though I put in the wrong phone number and he couldnt contact me, he still went to the agreed location and picked up the bags on time, and had me fix the phone number issue. 0 attitude, none, pure professionalism. The bags were picked up and delivered to the airport on time with no delays.
Yousef, en4 days ago
Best experience ever
Best experience ever! The person in charge of our bags was the best, very responsible and respectful
George, en5 days ago
Easy to use and very on time!
Easy to use and very on time!! Friendly staff and intuitive UI
單師涵, en5 days ago
Great service
Great service, friendly and professional.
Kathryn Sullivan, en5 days ago
Very responsive on the application
Very responsive on the application, very professional, got my bags there and back. Clean, orderly, all around very impressive.
customer, en5 days ago
Everyone was fabulous
Everyone was fabulous! Made our life easier, and the guys were very thorough and kind.
customer, en5 days ago
Great service and on time delivery.
Great service and on time delivery.. he even found me as I was so lost ! 😂 great communication via what’s app and local calls to keeper . Lifesaver for the traveler that doesn’t know how to travel light ! 5⭐️
Merlyn Dangor, en6 days ago
Excellent service
Excellent service
customer, en6 days ago
Extra bag in Barcelona - No worries.
Had an extra bag in Barcelona that I didn't want to lug around Spain. Luggit picked it up, stored it for a week, and deliver back at my new hotel. Fantastic! Cost a third of storage price at airport and the drivers (Keepers) were punctual and friendly. The app allowed great communication for pick-up and delivery, even when I got delayed for the delivery.
Craig J, en6 days ago
Highly recommend!
Luggit was the only company I could find that would store my checked bag while I was doing the Camino for 3 weeks. They picked it up at the airport after I arrived and dropped it off to me at the airport afterwards. It was highly convenient, a reasonable price and they were very communicative. I wouldn’t hesitate to use them again. It gave me peace of mind while walking the Camino.
Dara, en6 days ago
Excellent service
Excellent service. Douglas arrived and loaded up the cases in the morning and then delivered them later on, helping us to carry them up the third floor.
Lucy Brown, en6 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.