🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
So easy to use and very reliable…
So easy to use and very reliable service. Arrive on time and communication is excellent. They pick up your luggage allowing you to enjoy the last day of your holiday and meet you and give you back bags at the airport at the agreed time and place. You can also track your luggage on the app. Really great.
customer, en4 hours ago
Convenient service
Convenient service, took care of our luggage and delivered it on time to our apartment.
Jason Pavelka, en14 hours ago
Great service!
Our luggage was picked up from our apartment in the morning and delivered to our hotel so we could tour the city for the day.
Janet, en15 hours ago
Simple
Simple, easy and good value.
Sarah, en2 days ago
Seamless Experience
Driver was early and pick up and drop off was perfectly seamless. Would highly recommend.
Sarah, en2 days ago
Efficient and easy to use!
The Lugger was easy to contact and find.
Chantelle, en3 days ago
Great experience
Great experience! Everything worked really well. Very good information all the way and the chauffeur was on time - both at pick up and also on delivery at the airport.
Heidi, en3 days ago
Great communication and seamless…
Great communication and seamless transfers
Antonio, en3 days ago
Very helpful and super easy
Kevin was very helpful and spoke enough English that it made the whole process super easy!
Gregory Moore, en3 days ago
Great experience
Great experience! Really easy and communication was amazing! Will definitely use again!
Amy, en3 days ago
Really easy and reliable service
Really easy and reliable service! Very happy with it. They came on time both times to collect and delivery. Easy to talk with service via app or call. I do recommend.
Inga Dóra , en3 days ago
absolutely easy to handle and very…
absolutely easy to handle and very comfortable to manage the luggage in the spare time between check out the house in the morning and check in at the airport in the evening. 👍👍👍👍👍
Norbert Lange, en3 days ago
I am so impressed with your service
I am so impressed with your service. I had booked another luggage service where I had to bring my bag to them and at the last minute, they were closed! I had to contact LUGGIT at the last minute in order to make my plane. They were responsive, helpful and prompt and saved the day. They held my luggage for 2 weeks and delivered it professionally and promptly! They were able to adjust my drop off time to later that same day which I really appreciate. Highly Highly recommend!
Erin Baulch, en4 days ago
This was the best way to handle our…
This was the best way to handle our luggage much cheaper than leaving at the airport Kevin came around to collect it. And drop it off. Couldn’t have found an app soo tailored to my requirements.
Varghese Thomas, en4 days ago
Trip to Porto
The driver was on time at the airport and after that at our logement. The luggages where in good shape. Everything was perfect
Aurelie Galopin, en5 days ago
Brilliant service at a a very…
Brilliant service at a a very reasonable price. Used them in Lisbon as we had a night time flight. Our bags were picked up at the rented apartment in the morning exactly on time, and the driver was waiting to meet us at Lisbon airport we got there that night. Bags are locked with special tags which gives great confidence. We were able to relax in Lisbon for the day knowing our bags would be at the airport for our flight giving us great freedom and flexibility.
Barry - Ireland, en5 days ago
Perfect service, on time and eager to change a booking
Easy booking.On time service.Eager to my request on a change
Nikos, en6 days ago
Excellent service
Excellent service. Luggage picked up and delivered on time. Great communications with regular updates
Mrs Mccauley, en7 days ago
Very easy on time to pick up and return…
Very easy on time to pick up and return our luggage thankyou
Graham, en7 days ago
Amazing experience
Professionality, fast and simple
Sanuel, en9 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.