🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
It was really good
It was really good! They answer really fast in whatsapp! It was really punctual! Easy to reschedule
Livia R, ES2 hours ago
Saviours!
This service saved my life in Porto! My flight arrived way earlier than my accommodation was ready, and without them, I would’ve been stuck hauling my luggage around for nine hours straight. They were not only professional but also genuinely kind. Trust!
Cristián Novelli, PT17 hours ago
Super easy to use and the staff was…
Super easy to use and the staff was friendly! Would use again!
Athea Volpe, CA20 hours ago
Road to Venice
Good, efficent ride and the driver was polite
Marco Scaggiante, ITa day ago
Secure and on time
they keep our luggage securily and the most important thing they pick up and deliver our luggage on time.
D. T. Prima, IDa day ago
Best service!!!!!
This was the best and frendliest service!!!!!
Katrin Tobler, ESa day ago
Great Experience in Lisbon
Felt really confident after reading the reviews as this was ou first time. Our collector was there waiting for us even before scheduled time both at our Airbnb and the Airport. Really recommend for the ease of use and reliability of the service.
Nuno Acafrao, PT2 days ago
Very efficient
Very efficient. First time I have used such a service and it saved us so much hassle when moving between holiday apartments
Andrew, HK2 days ago
Customer focus 10/10!!
The order process was very easy, Miguel met us at our pick up point at Barcelona Port with a smile and a handshake. He explained the process including security tagging and the meet point at the airport. When we arrived at the airport over an hour ahead of schedule I contacted the team via WhatsApp to see if there was any possibility of getting access to my bags, the team were extremely helpful and Miguel arrived within 15/20 mins of my request, and also took a few minutes to chat to my son about about football after offloading Extremely positive customer service and communication experience, would absolutely recommend and use again, thanks again!
Michael Leneghan, GB2 days ago
Easy and efficient!
I was a little skeptical about this service, but it was easy and on time. Miguel, who took, stored, and returned our luggage was very kind.
Andrea V, US2 days ago
Arrived and delivered right on time
Arrived and delivered right on time. Very pleasant and professional staff. Highly recommended!
Matt Rodrigues, PT3 days ago
Amazing service!!!
Amazing service!!!! They picked up my bag from the airport and dropped it off at my Airbnb 1 wee later so that I can travel luggage free to another city before my longer trip in Porto.
Ann Miller, ZA3 days ago
Accurate and professional service
Thanks for your great service and your usual support
MOUSTAFA FAHMY, FR3 days ago
Super helpful and understanding of…
Super helpful and understanding of issues we had with the plane and buses!
mariana fonseca, ES4 days ago
Great and reliable service
Great and reliable service
Alvaro Sinibaldi, GT4 days ago
It was great
It was great, thank you
Javier Jimenez, ES4 days ago
Bruno was helpful and so friendly!
Bruno was helpful and so friendly!
Victoria gray, NL4 days ago
Good and easy service
Good and easy service! very responsible customer service
Ma Yuankun, NL4 days ago
A+ service from LUGGit
We had an excellent experience with LUGGit in Barcelona. Would use them again without a doubt. As we were travelling, our plans were somewhat fluid as we were dealing with times beyond our control (public transportation, delays, etc) and the keeper adjusted accordingly and kindly. Great communication, great service. A+!
Josette, US5 days ago
Accuracy
We used the company twice. The driver arrived very punctually. Additionally, the driver was very nice. Always smiling. I recommend it. Thank you very much, you helped us a lot.
Ewa Koszarna, PL6 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.