šµļøāāļø Handled by experienced professionals
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Great job from start to finish
It was great! On time and very convenient!
Excellent service, thank you!
Review for Luggit in Madrid: Everything went smooth. The driver picked up our luggage from the apartment were we were staying and delivered it at the airpot later that day at the scheduled time. Communication was good. The driver was running a little late for the pick-up due to traffic and we were informed by whats-app. The also provided the phone number from the driver if we needed to contact him directly. They give you detailled description of the meeting point at the air-port and send even a link for google maps.
Excelent service. Right on time!
This was so convenient! First time using this service & everything was perfect-on time and easy drop off & pickup options so we didnāt have to lug our luggage around all day. Very economical too!
Very good service. Communication is excellent. The keeper Domingo Rivera is very nice and helpful. We are very happy with the services
We could enjoy the rest of our trip without worrying about our luggage. Everything was secure and delivered on time.
On time pick up and deliver at the requested location with online tracking with app
Super nice Service, online and in person! Flexible with delayed flight and reliable! Very recommended!
Great service, friendly, reasonable price, would definitely use again
I was travelling through Europe and then onto warmer climate and I needed someplace to put a suitcase for six weeks. The handler picked up my suitcase at the airport and then on the day before I left, delivered it to my hotel. Everything went very smoothly.
Antonio was a good ambassador for Portugal and LUGGit. Great service š
Very good service. Information, very friendly luggage keeper, absolutely on time. Thank you
Luggage was picked up from our apartment and delivered to the train station on time; great communication throughout the whole process. This was so much better than having to take the luggage to the station ourselves in the morning. It just gave us more freedom & time.
Luggit did exactly what they were asked to do. They were at the pickup location on time and returned our luggage at the requested place and time at a fair price .
I was a little concerned because I have never used a service like this. The company contacted me because input in the incorrect flight # twice. Thank you for the patience. The directions were good to the exit. There were lot of people in orange vests so I sent a text and there was an instant reply. The gentleman taking our bags was very nice. For drop off, I contacted and said we got to our air BNB a little early if they wanted to drop off. Once again they replied instantly. The same friendly gentleman dropped off our bags. I would definitely use this company again.
He was on time to pickup our luggage and delivering it. Thanks
I was visiting Portugal from America and combined the trip with a visit to Cape Verde. Flying with an extra luggage on TAP Airlines would have cost me an extra $185. I searched for an option to store my luggage and found LUGGit. This was a blessing. I loved the fact that I did not have to leave my hotel to drop off my luggage to them. They picked up and dropped off my luggage. They are so professional and kept me informed every step of the way. They notified me of the driver's name, what he'll be wearing and the time he'll arrive. They sent a link for me to track the driver. The communication, service, safe storage, and promptness are all 5 stars. I'll definitely use this service again and I highly recommend. Your luggage will be safe with all your belongings. They actually place a tie lock on your luggage for storage. Use them!
It was so easy to book and communicate throughout my trip. I realized I provided the wrong pick up and drop off location and was worried there would be no flexibility or a charge however it was the complete opposite! They responded right away and were super flexible and understanding which was a huge relief!
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.