🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Nice service to finish your trip…
Nice service to finish your trip without carrrying your luggage. Very helpfull Keeper!
Mevr. Dhr. S. Deters, NL6 hours ago
Highly recommend LUGGit
Highly recommend LUGGit! They were on time and very professional!
James, US11 hours ago
Great service
Great service, Good communication the pick up and delivery were exact as planned
Alex Buchinhoren, NL16 hours ago
Super easy pick up of our luggage at…
Super easy pick up of our luggage at the airport in the morning, and then drop off at the front door of our Airbnb in the afternoon on the same day. Allow us to explore parts of the city and not have to lug around our suitcases, which I can now say in Lisbon would have been an awful idea given the amount of cobblestone and hills/stairs. Driver’s/keepers of our luggage were very professional and accommodating, making us feel like our possessions were in safe hands. All suitcases and bags were secured with Security zip ties pick up and cut off at drop off.
DQDude, PTa day ago
Skeptical at first, but resulted in a huge convenience
I was skeptical about handing over our luggage but this service was very smooth: the keeper arrived on time, tagged our suitcases, answered questions and we met at the airport terminal as agreed. A huge convenience that gave us an extra day to explore the city!
Algis, LTa day ago
Amazing service
Amazing service
Raj Panicker, GBa day ago
Amazing Service!
This service was amazing! We were met right outside of the train station and had our bags dropped off right by the door once we were able to check into our AirBnb. Even though it was pouring rain, our keeper was very friendly and efficient. Many thanks!
Julia Kurolapnik, PTa day ago
Great servise
Great servise, staff was very nice- driver and in whatsapp
Shahar Shraga, ILa day ago
great customer care from LUGGit!
We received great customer care from Luggit! Bruno was very patient and kind to us first time Porto visitors. We would definitely use again and highly recommend. Timely pick up and drop off. Such a great service!
Pamela Scholtens, USa day ago
Exceptional Service Experience
I am writing to express my sincere appreciation for the exceptional service I received. The practicality, speed, and communication throughout the process were truly remarkable. From the moment I reached out, the responsiveness and efficiency were evident. The team’s ability to address my needs swiftly and effectively made the entire experience seamless and stress-free. Additionally, the clear and timely communication ensured that I was always informed and confident in the service provided. Thank you for delivering such an outstanding level of service.
Inês Lopes, PT2 days ago
Great service!
Easy to book and very flexible pick up times. I liked that they inform you via WhatsApp or email when the drivers are a little late, so they always kept us informed. Pick up was easy going and the drivers seemed trustworthy. Also good that you can always call your driver directly if any questions come up and they were right on time at the airport. 10/10, would recommend.
Benedikt, DE2 days ago
New to us type of service
Never used a service like this before and it was very smooth. I had a few questions and they answered promptly. Both pickup and delivery were on time. We will use them again.
Richard Nelson, US2 days ago
Great service
Great service. Very professional. Right on time and convenient. Recommend this service.
Arsen Vartanyan, US2 days ago
Super friendly & right on time!
Super friendly & right on time!
Mano Jai, BE2 days ago
Great service ,on time.
Great service ,on time.
JYH-YEUAN HO, HU3 days ago
Awesome experience and super…
Awesome experience and super convenient. Made beginning of our trip so much easier.
Robert Hammer, PT3 days ago
An excellent company who kept in touch…
An excellent company who kept in touch always and answered questions immediately. Jose was very prompt and professional. I would definitely use this company again
J R, GB3 days ago
Great service
Great service, very efficient and reasonable. Easy to organise stress free!
Michaela, IE3 days ago
The representative was always on time…
The representative was always on time and very helpful in assisting me with my luggage. I would highly recommend the service to anyone needing to move luggage and such around Madrid.
Charles Anderson, ES3 days ago
Luggit is an amazing service
Luggit is an amazing service! There is nothing worse than being in a new city and having to worry about luggage before checking in. Luggit and my handler made it so easy, with open communication and dependability. Safest option around and he carried it up two flights of stairs for me. I will be recommending this service to everyone. Worry free travel service with a reasonable price.
Tiffany Grover, PT4 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.