🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Very good service
Very good service. Quickly booked, well priced, very reliable pickup and Delivery. Thank you.
Andreas N., en3 hours ago
Guilherme was very polite and helpful.
Guilherme was very polite and helpful.
customer, en4 hours ago
Great service!
Guilherme was the nicest person we have ever seen. Great communication, picked the luggage up on time, dropped on time, such a great service! We will definitely use luggit again if we need to store the luggage.
Erkan, en6 hours ago
Very efficient and communication…
Very efficient and communication excellent
lee taylor, en15 hours ago
Exceptional timely service and…
Exceptional timely service and phenomenal experience. Would highly recommend
anthoula, ena day ago
It was a great service
It was a great service, we had 10 suitcases, and a late flight. The drivers were very friendly and if i had questions they were quick to reply on wats app. Defiantly would use again.
customer, ena day ago
Started our vacation on a positive note
Vitor met us at the airport and was awesome. He was extremely patient when part of our group had a significant delay getting out of the airport. He helped us with some info about local points of interest and was so friendly. Great communication. The dropoff driver met us as planned and made the pickup easy. 10/10, highly recommend!
Customer, ena day ago
This was my first time using this…
This was my first time using this service and we are very pleased. Our pick up was a little delayed due to traffic, but we connected. Both gentlemen were very nice! I will recommend!
Sarah, en3 days ago
All was excellent
All was excellent. A staff member took our suitcase from our Airbnb in Madrid in the morning, and another staff member brought it to us in the evening in Madrid Airport in the departure terminal. Both were very polite.
Yuval Heller, en3 days ago
The company was very patient and…
The company was very patient and accomodating! There were live updates of our luggages as well, which gives me a piece of mind while travelling!
Tammie, en3 days ago
The luggage storage
The luggage storage service was excellent. Meeting the keeper and handing over the items went smoothly. The keeper, Franco, was pleasant and helpful. Thank you for the high-quality service.
Andrius, en4 days ago
Very good
Very good, we recommand
Raphaël customer, en4 days ago
Great timing and service!!
Great timing and service!!
Esther, en4 days ago
Fantastic Service!
It was the first time my wife and I had used this type of service and the experience was terrific. The communication was clear and responsive, the set up straightforward, and everything worked. We met our rep at the airport, he tagged the bags, gave us suggestions about what to do in town, and another rep met us at the other end at the appointed time. Fantastic!
Jeffrey Barrett, en5 days ago
Very easy process
Very easy process. Driver was on time with delivery.
customer, en6 days ago
Excellent customer service
Hi, they were a little late so they offered me a reimbursement of 30% which is fare. The staff are very friendly and helpful. I recommand 100%
David, en6 days ago
We had excellent service from our two…
We had excellent service from our two keepers Alexandros and Thomas and great communication with the LUGGit team. Overall the meet-up arrangements worked well and it was good value for money. Thank you LUGGit
Kate Darby, en7 days ago
Professional and straightforward
Very good service, professional, practical and effective.
Joao Santos, en7 days ago
From the pick up guy
From the pick up guy, he was the dopest guy I met in Porto and he was on time before the time I appreciate that very much service was fast and on point. Next time I am gonna use it again
Wholle Hilario Paulo, en8 days ago
Very reliable.
Very reliable. Excellent service
E., en8 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.