🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Serviço tranquilo
Serviço tranquilo, boa comunicação e acompanhamento das malas. Cumprimento dos horários. Recomendo
Vítor Barrocas, pt11 hours ago
Keeper was on time to get luggage.
Keeper was on time to get luggage.
Marek, en13 hours ago
Everything was perfect
Everything was perfect, on time, safe.
Eva, en19 hours ago
Resultó correcta la solución
Resultó correcta la solución. Muy bien el keeper y ayudó a contactar al destino, que era complicado, no por su ubicación sino por las instrucciones del complejo habitacional. Grácias
Juan Carlos, es19 hours ago
The driver was very good and reliable.
The driver was very good and reliable.
Michelle, ena day ago
Reliable, safe and super convenient
Easy to book and communicate. Traceable. Saved us a lot of back and forth with the luggage.
Zarala, ena day ago
Easy communication and flexible!
Easy communication and flexible!
customer, ena day ago
Great service
Great service, easy to book, turned up and dropped of exactly as promised on time. Friendly Franco was great
customer, en3 days ago
Very professional
Very professional
Javier Galvez, en3 days ago
it was smooth all the way from…
it was smooth all the way from communication before our luggage was picked up, our driver was wonderful and he met us exactly where he said he would . it was really easly and we felt like our luggage was being taken care of for us so we could enjoy the last few hours of our trip.
Jane B, en3 days ago
Helpful drivers
The two drivers we met at the beginning and end of the process were so helpful and courteous
Julie KEARON, en3 days ago
Dependable service
Booking over WhatsApp was easy. Drivers were on time, helpful, and friendly. Accommodating when we needed to adjust schedule. Very competitive pricing. Luggage was safe even over 2 week period.
Joe Brown, en3 days ago
Serviço 5*
Serviço 5*, muito fácil de agendar, pontuais e funcionários muito simpáticos
customer, pt3 days ago
Bruno was great and very professional
Bruno was great and very professional
Kelly, en4 days ago
Luggage collected & delivered as promised
Luggage collected on time, as promised & delivered safely.
Karen C, en4 days ago
Reliable
Fast and easy and understandable
customer, en4 days ago
Kevin is wonderful
Kevin is wonderful. Ontime & attention to details. Continuing communication for status. Definitely use it again. Thank you!
Parking.com Customer, en5 days ago
Great service
Great service. Very on time and gentle.
Marco M, en5 days ago
Easy, safe and quick
From the start was an easy experience It felt safe and most importantly we could enjoy our day without carrying around our luggage 🧳 I would use it again without hesitation Great experience
Frida, en5 days ago
Very happy with the service
Very happy with the service. We arrived in Madrid at 9 am but couldn’t check in to our apartment until 3 pm .They picked up our luggage at the airport so we could then go and do our palace tour and lunch before getting it delivered straight to our apartment at 3. Communication was great. Would definitely use them again.
teresa, en5 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.