🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Excellent service
Excellent service, very polite, very convenient
Maria PSALTI, GR7 hours ago
Great service
Great service, incredible experience, used it twice ❤️❤️❤️
Leite Rocha Rodrigo, PT9 hours ago
Great service!! The courier was on time and easily…
The courier was on time and easily identifiable. The pick up and drop off went incredibly smoothly
customer, PT10 hours ago
Easy administration
Easy administration. Pick up as agreed nice service excellent experience.
Vincent Fleischer, NO11 hours ago
Amazing
Great, on time every time
customer, PTa day ago
the keepers were great
the keepers were great, very friendly and helpful. even offered to track them while we were out. we appreciated it greatly
mākālei, US2 days ago
LUGGIT is a great service!
LUGGIT is a great service. Miguel was prompt and very helpful! I will definitely use this service for future trips.
Jane Charlton customer, US2 days ago
Great Service
Overall experience with them is great. They promptly replied to my booking channges and the keepers were also nice.
Erica, ES2 days ago
There was a 30 min delay for the pic up…
There was a 30 min delay for the pic up but they kept informing us of the progress and reimbursed 8eu for the inconvenience. Delivery was uneventful Personnel was great. Wonderful service!
Eric, ES2 days ago
An extremely efficient service
An extremely efficient service, which made our last day in Barcelona so much easier without carrying our bags around or having to pick them up from left luggage. Our bags were collected on time from our apartment and dropped off as arranged at the airport. Would highly recommend this service and such a reasonable price as well.
rasper, GB2 days ago
What an excellent service!
What an excellent service! Quick to book, efficient and friendly staff! Highly recommend!
Amanda, PT2 days ago
Great Service
Pick-up and delivery were prompt. Very easy and I’ll be using again.
Floyd, ES2 days ago
Service is wonderful
Everything is perfect! Service is wonderful. Keepers are frendly and polite. PIicking up and delivery in time
Vita, UA2 days ago
Best service
Honestly great service and great customer service too. They were communicative, and very patient and accommodating. Storing my luggage in Lisbon then sent my other from porto to lisbon were all done professionally and on time, which made my trip hassle free. Thanks to the keepers too 🙏🏻
Danyah, SA3 days ago
Efficient and easy
Straightforward, friendly, communicative. Fantastic service !
Kota, NL3 days ago
Just in time
Just in time, both when pick up and delivery
customer, SE3 days ago
Brilliant company, very professional
Absolutely love this company and would definitely use them again if we get the chance. We couldn't leave our luggage at the hotel when we checked out and they recommended LUGGit. Organised it online and was very easy. They picked up our 4 suitcases and backpack from our hotel tagged them all and took photos. We didn't need to be at the airport for a few hours, we were able to go off for the day without the worry of suitcases and getting back to our hotel to pick them up. They delivered them to outside the airport at a time that suited us. We (4 adults) got a taxi from a different part of the city to the airport without having to worry about luggage. They were very professional and friendly and took great care of our cases.
Colleen and family Australia, AU4 days ago
This service exceeded our expectations
This service exceeded our expectations! The driver was right on time from pick up to drop off. We had a day to explore Porto before being able to check into our AirBnB so this service, from pickup at Porto Airport, to drop off later that day allowed us the freedom without the luggage. The service was stress free and I would recommend to anyone.
Customer from Canada, PT4 days ago
We had a great service!
We had a great service!
Steph, PT4 days ago
Very friendly
Very friendly, easy to use and really convenient!
Ms Deborah Nagan, GB4 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.