🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Service was great
Service was great. Bags were collected and delivered exactly as promised. Would definitely recommend to others.
September Customer, en10 hours ago
Smooth and Easy process
The process was very smooth and easy to book. Both the person in cjarge of the luggagr pickup and contacting us were very helpful and kind. They answer and help all my questions and problems. I recommend 👍🏻
customer, en11 hours ago
Excellent service that I would…
Excellent service that I would recommend. Cost us an extra fee cause it took longer than expected to clear security at the airport so we arrived late at the meeting point but that is on us. Allowed us to freely enjoy our first day in Porto. Luggage was delivered on time at our apartment at the end of day. Friendly staff!
customer, en12 hours ago
Excellent service and amazing communication
Excellent service and amazing communication. Had few unexpected changes in my itinerary due to flight cancellations which meant I could not receive my luggage back, the team reached out to me in the midst of everything and was very supportive and flexible. The whole process was extremely smooth and I didn’t worry about my stuff once while it was in storage!
Jude, en17 hours ago
Puntuales y super amables
Puntuales y super amables
customer, en20 hours ago
I have used Luggit several times when I…
I have used Luggit several times when I need my luggage held and moved from one location to another while traveling. This is a tremendous service and every time I’ve used it I’ve been very happy with Franco, the associate who hold my things, their professionalism and friendliness and reliability. I will use Luggit again and can recommend them
Melinda M, ena day ago
Great service
Great service, they helped correct our booking after we already arrived in Barcelona and had alternative pick up organized within an hour. I'd recommend this to anybody. They stored our two bikes and a suitcase and took great care of it.
customer, en2 days ago
Communication Service
Very good communication and service
customer, en2 days ago
Excellent service great communication…
Excellent service great communication felt our luggage was safe at all times. Never using lockers again.
Kathy, en2 days ago
Excellent service and delivery on time
Excellent service an delivery on time
customer, en2 days ago
Perfect service
Perfect service. Very easy to book, drop off, track and collect. All with a smile, faultless!
neil fingon, en3 days ago
Easy communication and very nice…
Easy communication and very nice people. That helped me visiting Porto without my luggages while waiting for my airbnb. They were on time and essy to recognize! I’ll use it again!
French Canadian, en3 days ago
Very easy and reliable.
Very easy and reliable.
Sunwhite Aman, en3 days ago
Konstantino was very helpful
Konstantino was very helpful, and easy to communicate with. We weren’t sure where we’re supposed to be going after our ship returned back to the Port in Athens, and he is very patient to help us find her he was. I was reassuring, and the communication with the company was very good, and they were very responsive in, even came a little earlier than our scheduled time for us. Great to know there’s such a service, and would highly recommend it.
Valerie B, en4 days ago
Highly recommend- easy to book
Highly recommend- easy to book - excellent service. I would honestly give Luggit 10 stars. Prompt, reliable and reasonable. Excellent communication.
MAUREEN GLEASON, en4 days ago
The pick up and drop off went smoothly…
The pick up and drop off went smoothly and Konstantinos was great and very helpful. On time and willing to help
Clara Gavriliuc, en4 days ago
Great service
Great service. I’d use it again. The time & effort I saved was worth every penny
JP Morgan, en4 days ago
Every thing worked out so well
Every thing worked out so well. The bags got picked up in Barcelona in the morning at our hotel and they brought them in the evening to the airport. They wrote us a message 30 min before arrival to give us informations about the driver. I definetely recommend this service.
customer, en5 days ago
Impecable service
Impecable service
customer, en5 days ago
Traveling with our 21 month old
My wife and I traveling with our 21 month son had a day trip in Madrid so it was absolutely helpful. We had a great experience using LUGGit in Madrid. Kevin was friendly, highly communicative, and made both the luggage pickup and drop-off incredibly easy. I would definitely recommend the service!
david moon, en5 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.