🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Very good service
Friendly, fast, very professional and easy to understand.
Simona Knefel, DEa day ago
Perfect pickup and delivery
Perfect pickup and delivery
Kenny DeFelice, ESa day ago
Such an easy and reliable service
Such an easy and reliable service. Our keeper was amazing!
Lauren DeMille, ESa day ago
Easy pick up and delivery and on time
Easy pick up and delivery and on time
Jacques, LBa day ago
Great service
Had a late check in and didn't know what to do with my heavy bags This is the perfect solution: easy pick up at the airport and reliable delivery to my Airbnb. Punctual, safe and reliable.
Nora, AEa day ago
Everything worked seamlessly
Everything worked seamlessly. Would use again.
Alexander Nathanson, PTa day ago
Fantastic
the pick up and delivery was on time and Victor who helped the task was clear and precise with the place to meet at airport. He was very helpful and was grateful for LUGGit to help storage and delivery to airport of my large suitcase, has solved a big problem for me. Very reliable and highly recommended.
Diana Li, HKa day ago
Miguel was great!
Miguel was great! He was on time, communicated well, and was very friendly! I would highly recommend!
Brooke Poivre, US2 days ago
It was great
It was great! I recommend you to be there a bit earlier, just in case the driver is in the wrong terminal. I would use it again! :)
Nora, DE2 days ago
It was perfect
It was perfect. Everyone was on time, helpful, met me at exact location and time. Superb communication. I made a mistake with the date, they changed and help instantly. Can’t recommend enough.
ES, GB2 days ago
First experience and very satisfactory
First experience -in Barcelona- and everything goes very well-. Recommended. Only one point in the app, I have the impresion that time left to keeper comes is not well updated on some occassions. In my case the luggage flow was Cruise Port and destination, aeroport. The keeper Miguel, excellent, respecting fixed times and answering quickly in a professional way. The helpdesk also very good.
Monty , ES2 days ago
Easy to use service
Easy to use service, Keeper was polite and on time. Such a great service, would recommend and do it again if the situation happened again!
Jerome, CA2 days ago
We arrived in Lisbon on a cruise ship…
We arrived in Lisbon on a cruise ship at 9am in the morning and our accommodation was not available until 3pm that afternoon. The wonderful people at LUGGit provided us with the perfect solution for our luggage, allowing us to explore Lisbon without the worry of lugging heavy bags around the streets. They were easy to deal with, efficient, friendly and very punctual, arrived at the arranged pickup and drop off times. We were a group of 4 and were very happy with the service LUGGit provided us. Thanks.
Phillip, PT3 days ago
Great service
Our driver was on time and very professional.
Raymond Daniels, ES3 days ago
Everything went well
Everything went well, thank you.
Dragana Rakic, CH3 days ago
itinerant luggage storage
I didn't know about this service before but I really appreciate it...the price is reasonable, the drivers were very kind and always on time.
cliente, IT4 days ago
Very reliable
Very reliable- showed up a bit early both to pick up and drop off. Sealed all the luggage and off it went. Absolutely recommend this service.
Isabelle Sarafian, FR4 days ago
Excellent customer service and…
Excellent customer service and communication! LUGGit was so easy to work. They were precisely on time, and accommodated us when our train was running late! I highly recommend!!!
LYNDA MICHELE PRICE, US5 days ago
Great service!
Great service!
Amanda Cruz de Amorim, PT5 days ago
Excellent communication and prompt…
Excellent communication and prompt service. A seamless transition making our vacation easy
Jo Henderson, PT5 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.