🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Experience was very smooth and clear…
Experience was very smooth and clear from the moment of order till the end. Highly reccommend this service.
Ugnė Dvariškytė, PT3 hours ago
Everything was clear
Everything was clear, guided, supported.
Kata, HU10 hours ago
Great service all very easy on Whats…
Great service all very easy on Whats App, bag was delivered all in good shape!
Tom Sell, ES11 hours ago
Very polite and careful. Safe!
They were ready early, very patient and helpful. This was easy!
DMR Hawaii, US12 hours ago
I had a great experience with LUGGit
I had a great experience with LUGGit. Their team was incredibly helpful from start to finish, making the whole process smooth and stress-free. They were very responsive as well—quick to reply to messages and always ready to assist with any questions. Overall, a reliable and efficient service that I would definitely recommend!
Azhar, MUa day ago
Luggit in Madrid
Used Luggit for first time in Madrid. Luggage picked up from Airbnb and dropped off at airport. Very easy to organise. Great service and the “keeper” Domingo was great. Would definitely use again
Anonymous, GBa day ago
Delivery and handover of the luggage…
Delivery and handover of the luggage went smoothly, including direct delivery to the airport. I recommend Luggit.
Gabriel Badida, CZa day ago
Fantastic service that made my 1st day…
Fantastic service that made my 1st day in Barcelona plmaximum satisfaction
customer, PLa day ago
Delivery service was easy
Delivery service was easy
Erin, USa day ago
Really great service!!!
Really great service!!!! Would definitely recommend and use again myself :)
Catherin Cubillan, USa day ago
Loved that I did not take my luggage…
Loved that I did not take my luggage all day!!
Kimberly, US2 days ago
Oh my goodness, great service!
Oh my goodness! What a great and easy service. Picked up on time, delivered on time. Meanwhile we could spend all day meandering around Lisbon luggage-free. Fab!!!
Juliet, FR2 days ago
This was a great experience
This was a great experience. Our last minute change of drop off was no problem! Wonderful service!!
Lisbon, PT2 days ago
Everything was fine and on time 👍…
Everything was fine and on time 👍 Definitelly recommended :)
customer, PL3 days ago
This was my first time using Services with LUGGIT and it won't be the last.
This was my first experience with LUGGIT and I can say that I was extremely impressed by their service. The coordination was all done on line throught the app and communication made easy through WhatsApp. All ran so smooth that I thought i had made a mistake. But, they were there to guide me and keep me informed at all times. The most impressive part of it was the punctuality. The pick up and delivery time for my luggage was right on the dot. They let you know when they are on their way with information about the driver and vehicle. I was very impressed and I am sure that I will continue to use their service. Most international long flights are done during the night, wich gets you to your destination early in the morning. Most hotels and airbnb's check-in time is at 3:00pm. This leaves you hauling your luggage around all day. This is when LUGGIT comes to your rescue and it won't cost you much. Their prices are very affordable. For a more relaxed and enjoyable arrival at your vacation destination, please, count on LUGGIT. You will thank them and yourself later. Definitely recommend.
Benny Gonzalez, PT3 days ago
excellent service!
Our keeper arrived on time to pick up our luggage and dropped it off at the airport on time. I had tried to book the night before however the App wasn’t working but Miguel contacted me at 7;30am the next morning on WhatsApp and arranged our pick-up and drop off. I have used Luggit 3 times and they are an excellent service. Great communication and lovely people!! Recommend 10/10
Petula, US3 days ago
Highly recommend
Fantastic service, bags were ready to go earlier than expected - I have contacted team via app and they were able to collect prior to agreed pick up time. Easy to navigate app, booking, tracking of drivers location whilst on route, fantastic customer service.
Jevgenija Rodrigues, IM4 days ago
The contact messages were clear and…
The contact messages were clear and gave me plenty of time. The pick up and drop off were on time and my keeper was very pleasant.
David, GB4 days ago
Perfect way to help us enjoy our first day in Barcelona bag-free
They were very patient when we got held up at passport control, then were very reliable from that point onwards. We had our bags picked up at Barcelona airport after landing at 9am, the had the bags dropped to our Airbnb at 3pm when we could check in - this meant we could jump on the metro and enjoy our first day in Barcelona bag free
Cate, GB4 days ago
Great assistance
Great assistance, made luggage problem way easier to handle!
Radu Dranga, RO5 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.