🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Amazing service
Amazing service
customer, EG2 days ago
Everything went great and professional
Everything went great and professional Thank you
Hesham Hassanein, PT2 days ago
Great
Great, prompt and reliable service. I recommend it 100%
Miguel, US2 days ago
Strongly suggested
Very kind, precise and clear in every step of the communication. Very punctual! Strongly suggested
Manuela, IT2 days ago
I made a mistake and they fixed it for me
I made a mistake and add a wrong date. Contact them and they were very helpfull. Service is highly recommended!!! Despite my mistake they arrived on time.
Miguel Mejias, PR4 days ago
Great service and communication
Great service and communication
Eric, PT4 days ago
Great service & friendly people.
On time. Pick up and drop off instructions easy to follow. Very friendly. Will definitely use again.
G Eng, GB4 days ago
Easy, convenient, friendly service
Easy, convenient service. Lovely driver. Would def use again
customer, GB4 days ago
Amazing
Always a lovely service! 😊
Diana Monteiro, PT5 days ago
My keeper-Domingo was very congenial…
My keeper-Domingo was very congenial and easy to communicate with in English. Great service.
customer Mike F, ES5 days ago
Fantastic - 5 Star!
Fantastic! Needed luggage storage for more than a week at the end of our travel. Communication was detailed, easy to ask questions and understand instructions. Driver that delivered the luggage was on time, friendly, and super helpful.
customer, US5 days ago
Great service and customer support.
Great service and customer support.
Jose, ES5 days ago
Antonio the driver was very considerate…
Antonio the driver was very considerate and called with updates
customer, DE8 days ago
Great experience, wonderful service
Great experience, they were in time, cordial, and easy to find them
cliente, PT8 days ago
5 STARS
Easy, affordable and great staff
customer, PT9 days ago
great solution
easy, great service! wonderful solution!
Adi, IL9 days ago
Easy and professional pickup and drop off
Very easy pickup and drop off. Luggage was secured with locking numbered tags and at dropoff you can verify the tags befor they remove them to assure no tampering. It was so nice to enjoy the city with lugging suitcases around with us. Great job and very professional.
R.C.S., US9 days ago
Very punctual and professional
Very punctual and professional. Excellent service.
Juan Jesus Martín Expósito, ES10 days ago
Absolutely amazing service
Absolutely amazing service! Great comms and clear instructions. Victor collected our cases from our air BNB and dropped them off at the airport for us, freeing our arms for our last day in Lisbon! Victor was really friendly and took great care of our luggage. I would recommend them 100% and will definitely be using them next time
Kate, GB11 days ago
Great thanks
Great thanks
Jean Luc maumus, US11 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.