🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Very good service...as usual...
Very good service...as usual...
David, en3 hours ago
Super professional Keepers
Super professional Keepers - very friendly and showed that they really cared for their customers and their luggage. I would highly recommend this service. It is really convenient!
Erin Dufty, en5 hours ago
Great service!
Great service! They pick up your luggage for you so you can check out of your hotel and sightsee, and then deliver it to you when you need it for leaving. On time, friendly, and trustworthy. Highly recommend!
customer, ena day ago
Very good service
Very good service . Very reliable . Our luggage’s got picked up from our Airbnb in the morning and were dropped at the airport mate in the afternoon . Very smooth and trusted service . Will be using it again for sure
customer, ena day ago
Práctico, convrnientr
Personal amable, profesional. El servicio es muy práctico y cómodo ya que se adaptan a tus horarios y necesidades
Monica, es2 days ago
Tutto figo!!
Tutto figo!!
Filippo, it2 days ago
Horaire respecté
Horaire respecté, service souriant, soin aux bagages... Félicitations pour le service !
Yves Barbon, fr2 days ago
Más comunicación en tiempo real para…
Más comunicación en tiempo real para coordinación e indicaciones de resto tod omuy bien !
customer, es3 days ago
The driver Kevin arrived on time and…
The driver Kevin arrived on time and gave good directions for pickup.
Kirk anderson, en3 days ago
Highly professional
Courteous, friendly and professional. Arrived exactly on time and were not bothered that our flight was a bit late
Nicola Wood, en3 days ago
Very reliable
Very reliable, safe and great service
Andrea Kovacs, en3 days ago
Easy and convenient
Everything was extremely easy and smooth. The communication through what’s app was excellent and the app helped me track where my bags were.
ALONSO, en4 days ago
Pick up and delivery went like planned
Pick up and delivery went like planned, on time and easy. It was great that we didn't need to go back to our flat before heading airport, and no dragging suitcases around. I'll be using this service again!
Laura, en4 days ago
Excellent peace of mind service
The LUGGit Keepers were on time at both pick up and drop off. And they waited for me at pick up as my flight was delayed and passport control was very slow. They stayed in communication and assured me they would wait. This was a relief and on less thing to stress about. It is a great service.
customer, en4 days ago
Transport and delivery in Porto
The transport and delivery were perfectly organized. The luggage was picked up and delivered right on time, and every suitcase was tagged individually. The communication with the team was excellent. I was absolutely delighted with the service!
Agnieszka, en5 days ago
Honest and reliable.
Honest and reliable.
customer, en5 days ago
Great service
Easy to book, charming cheerful drivers. A pleasure to deal with this company.
KP, Gironde, en5 days ago
Kevin (in Madrid) was the very best
Kevin (in Madrid) was the very best! He kept our luggage safe and delivered it on time and in perfect condition. What a nice young man and a great service. Thank you! I will use this Luggit every time I travel abroad if it is available. ❤️
Judy W., en5 days ago
Très sérieux et à l’heure
Très sérieux et à l’heure Service très utile On vous recommande
Béatrice SIEJA, fr6 days ago
Effortless Service
We had a fantastic experience with LUGGit from start to finish. The whole process was completely effortless and took a lot of stress out of our day. At both the port and the airport, the vans were already parked in exactly the right place ahead of time, which made everything seamless. The orange vests also made it very easy to quickly identify the team member on arrival. The staff we met in person were friendly, professional, and efficient. We needed to add an extra bag when we arrived at the van and this was handled without any fuss. The additional charge was very reasonable and easy to pay through the app. The app itself was excellent, with clear communication and regular updates throughout. Making adjustments to the booking and getting in touch with the team was simple, quick, and hassle-free. Overall, this is a fantastic service that we would absolutely recommend and will definitely use again.
Matt Fry, en6 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.