šµļøāāļø Handled by experienced professionals
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
Our team verifies boarding passes, prints luggage tags, and checks in passengersā bags directly at their doorstep.
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
I would highly recommend! We debarked in Athens and wanted to spend our last day touring the area. Our luggage handler, Konstantinos, was prompt in picking up and delivering our luggage to the airport. Simple and easy!
very easy pick up. Friendly driver. Price very reasonable. Would use again.
Trustworthy, kind service from kind persons and really in time. No worries about the luggage
Very responsible and trustful service
The service ran very smoothly. The bags were picked up and dropped off at the times agreed by Alexandros, who was very friendly and efficient. I also had some online chat with the support staff before booking, who helped pin down the exact address of our villa.Compliments to them too.
The staff was easily reachable in chat to clear any doubts we have with the service and the whole process was very smooth. Thanks to the service we can walk around the city easily and head to airport straightaway!
Everything on time. Nice operative. Seamless service
thanks for the excellent service. notifying for the delay in advance but still try the best to delay too much. delivering the luggage in time at the pick up point. We have had a great time today by using your service.
Easy contact and constantly in touch! Very flexible to our time change and so helpful with our oversized luggage. Highly recommend this service! Thank you!!
Our handler was great even though we arrived late. Prompt delivery. Well done!
Miguel waited for us because we had a lost bag. He found us vs us finding him. He brought our bags to us in time.
Our experience was seamless, especially thanks to Guilherme. He went above and beyond and was one of the nicest people we met in our time in Porto. What an outstanding employee and human!
They were proactive in anticipating our arrival time and communicating the instructions. They were patient, prompt, and friendly. Great service!
Absolute lifesaver. Had luggage stuck in a foreign country and I worked with LUGGit to get it picked up and stored for a few months until I could come pick it up. They were incredibly responsive, easy to work with, and even tried multiple times to pick it up after customs refused the first pickup. Priceless help in a very tricky situation and I canāt thank them enough for helping recover my luggage and deliver it safely!
They made everything so effortless and stress free. 10 of us with 20 pieces of luggage. We left the cruise ship early and our flights were not till late in Athens. We were able to go see the sights without a worry. Very prompt with timing and kept in contact for flexibility with drop off times. Would HIGHLY recommend this service !!!!
The driver communicated well and was very nice.
To be honest I was sceptical about this and a bit nervous given that our first experience was delivering our bags to the airport to fly home. However it was the perfect solution given we had to check out at 11am and had an evening flight home. The app was really easy to use and it showed you exactly where the driver was (a bit like Uber), the drivers were really lovely, the cases were locked securely and we were given confirmation of the code for each case. When we got to the airport with 5 mins to spare there was nothing saying the driver was on their way so I messaged customer services on the app which was dead easy. By the time they replied, literally in only a minute, the driverās whereabouts showed up. Not sure if my internet connection was dodgy or the app was playing up but the driver arrived 2 mins early. Totally brilliant service and it showed that customer services are completely on it. I would use luggit again any day.
the communication was great, pick up and delivery timely.
Excellent service, On time and updated often
very accurate service! I even had a little emergency to handle and they adapted perfectly and showed a lot of flexibility in the delivery. Thanks a lot to the team and carlos.
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.