🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Very friendly
Very friendly, very good timing, no remarks.
Nijs, BE8 hours ago
Great service
Great service. Only booked the night before. Was on time to collect and the when delivered back to us at airport.
Natasha Holton, GB9 hours ago
So easy !
Easy to book. Easy contact details and great communication from booking, to pick up, to delivery. Pick up location was very easy. Delivered to our accommodation later that day, exactly on time. So much easier than dragging baggage behind you when you have a very early arrival time and a 3pm check in. 100% 💯
Andrew Craig Fowler, ES11 hours ago
All good
All good: on time pick up and drop off. Easy.
Melissa Balazs, CL11 hours ago
GREAT EXPERIANCE
GREAT EXPERIANCE
ARNAB CHOWDHURY, IN12 hours ago
The keeper held a sign that said luggit…
The keeper held a sign that said luggit and wore an orange vest just as discussed in the chat and they went to the terminal I specified in chat even though the specific cruise ship terminal E Helix was not in the drop down menu. Luggage arrived at Barcelona airport hotel safe and sound even though I booked it only 2 hours before pick up from cruise ship.
Redbull Kalmanson, ESa day ago
Great service
They were very helpful when we encountered a problem
Howard Pike, CAa day ago
Simply Brilliant
Reliable, Efficient, Helpful....EASY. Support is great App is great.
Mike, GBa day ago
Good services
Good services. On time. Save time to travel to locker. Recommend!
Maggie Lai, GB2 days ago
Excellent service
Everything as discussed and planned. On time. No BS.. Zero headaches
Zach E, CA2 days ago
Travel Quietly whithout more suitcases
They solved the issue of having to leave my suitcase in Madrid for a month. The service was impeccable. Exact time of both collection and delivery. A tranquility.
Romina, AR3 days ago
Excellent service, would book again
We booked the service in Barcelona and had two small suitcases picked up from our hotel. They did an excellent job. I booked the pickup on their homepage the night before and the driver was very punctual, friendly and seemed competent. He picked up our bags, put a cable tie on them to make sure they wouldn't pop open and someone else delivered them to us at the airport. They gave us an exact point where they would be delivered and I was able to track the driver in the app and he showed up on time too, exactly where the other driver said he would be. The other driver was friendly and punctual as well. The only teeny tiny thing that bothered me was that I tried changing the time a few minutes after booking the service and they wanted to charge me 5€ but that is a negligible complaint and I would definitely book this service again. Usually I try to use a locker in situations where my flight is much later than the hotel check-out time but this service might change that for me in the future. While it is not the cheapest service, having our hands free while exploring Barcelona for a few hours on our last day was really convenient and I can recommend this service to absolutely everyone.
Bella Daylight, AT3 days ago
Great service
Great service! We always use it in Lissabon, now in Porto aswell.
Wanda, NL3 days ago
Easy, fast and reliable.
Fantastic experience. Very helpful, great customer service, punctual and user friendly.
Dev, CL4 days ago
Totally stress free experience and the…
Totally stress free experience and the support and keeper are so nice and helpful. Their flexibility and last minute booking arrangement kind of saved my trip. This is especially useful for airbnb user where normally there is no luggage storage service. I wish they have operations in more cities later in Europe.
Joy Liu, HK4 days ago
Very professional service
Very professional service. From the pickup at Lisbon airport to the Airbnb at the exact time, everything has been Great. Thank you
Benoît Rioux, PT4 days ago
This was a great service to store…
This was a great service to store luggage until our room was ready! They met us on time and was understanding and accommodating when our flight was delayed. Secured each bag with a tie wrap and was cut when we recieved it back. We'll worth the money to be free to tour and not waste a day at a café. We topped all day and meet them at our apartment at the time we chose.
Dawn Arnold, US4 days ago
Great communication and service
Fantastic service. Easy to track, adjust and communicate. Punctual and reliable.
Aitor Medrano, US5 days ago
Super helpful customer service and easy…
Super helpful customer service and easy to use
Claire, ES5 days ago
The service was reliable and…
The service was reliable and convenient. It helped free up time I needed to get adjusted in the city and to get it from the airport to where I was staying. I recommend it for travelers to Barcelona.
Marcco Higham, US5 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.