šµļøāāļø Handled by experienced professionals
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Punctual, efficient, and very friendly. Manolis was very nice and polite. Excellent service. I recommend it 100%!
On time pick-up and drop-off. Easy to reserve even on the night before pick-up was to be scheduled (no need to create an account). The service is very professional. You receive a call and WhatsApp notification before leaving and receiving your bags. The staff is easily recognizable. Also, it goes without saying, no attempt was made to open my bag! I highly recommend this service.
Excellent service especially when you have to check out at 11am and your flight is at 10pm and you have small kids to manage. The driver arrived sharp on time to collect the luggage. For delivery, the other driver has even arrived before the time slot we chose and was waiting for us at the airport. Worth every penny !
Drops went well, on time, friendly staff. The one complain is that they say that you can track in real time but for me, there was nothing on the app.
We used LUGGit to gather our bags in the morning from the Barcelona cruise terminal and drop them late afternoon at our AirBNB. Communication was excellent throughout. Miguel was very courteous and on time at both pickup and delivery. My only suggestion would be if he could have a sign with the client's name. He did wear an orange vest with the LUGGit logo, but the cruise terminal was crazy and it took awhile to find him. Overall, an excellent experience and I would definitely use LUGGit again.
They are amazing, kept our bags and luggages safe and they delivered them to us at airport. We even asked them to bring them sooner and they did. So convenient and we had no concerns about our stuff. We gonna definitely use LUGGit for our upcoming trips as well.
I had a full day left in the city before my flight. I found it so convenient. Alan was really friendly and on time, this is a great service as you donāt have to track back to a locker- they come to you. I even changed my end location and it was no problem.
Easy to locate, the keeper is respectful and he was before his time.
Prompt and communicative service
On time and very friendly. Calls you up on arrival
The concept of Luggit is simple but great. Not having to carry our luggage around meant we could have a full day in Florence before flying home. Mario was early for both pick up and collection at the end of the day. Friendly service.
Great service! Tested it in Lisbon and will use it in future 100% again.
Easy pick-up and drop off.
Right on time, easy to book and pay.
Great service and right on schedule for lugagge pick-up and drop-off. Very friendly CS team and drivers.
Fantastic service! We were moving from one Airbnb (Cascais) to another in a nearby town. Luggit was amazing - they picked up our luggage at Airbnb we were vacating (early morning) and dropped it off later in the afternoon at another Airbnb in a nearby town (Estoril) when we had access. Everything went so smoothly. Timing was perfect, and the handler was gracious, efficient and friendly. We were able to enjoy our day exploring/dining out luggage-free - and were reunited with our luggage that evening. Fantastic and efficient! I highly recommend.
Jonathan was great and very patient and accommodating.
Great job by Sotiria in communicating, holding the luggage and dropping it off for a party of 7, from the airport to the Acropolis area.
I used them for the 1st time in Porto. It was excellent. Pick up and delivery on time!
The pickup and drop off were right on schedules. The crews were nice and friendly. Weāll definitely use it again.
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.