🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Wonderful experience
Wonderful experience. It made my final day in Porto hassle-less. The driver was incredibly friendly and punctual. I highly recommend this service.
Shannon, PT11 hours ago
All the arrangements worked perfectly…
All the arrangements worked perfectly and on time.
anonymous, GB13 hours ago
They were super punctual and super…
They were super punctual and super careful with my fragile items, making sure they were stored properly. Loved it and made by day travel in Lisbon much easier, allowing more time exploring
Ema Morais, IE2 days ago
Simple and easy
Great communication, very organised and our Keeper turned up early for both picking up and dropping off our luggage. Would definitely use again!
customer, GB2 days ago
Best service
Best service! Easy!
Martin D, DE3 days ago
Great service
First of all, the luggage keeper Alae. Very kind person, attentive, helped us a lot when we had a situation with a lost backpack in a taxi, what had nothing to do with Luggit self. A big thank you and warm greetings. The service itself is great. Alae was on time for the pick up and the collection of our luggage, the communication and instructions were very clear. We would use it again for sure.
Yulia Maes, NL3 days ago
Outstanding luggage service in Barcelona
This is an excellent service especially in Barcelona when you need to transport a large amount of luggage. They are on time, professional and helpful. Communication is not an issue. Will definitely use them again.
Anonymous, ZA3 days ago
Absolutely recommended
Absolutely recommendable. Very reliable, punctual, easy to find, good communicative support
customer, DE3 days ago
Guilherme very helpful and prompt.
Guilherme very helpful and prompt. Thank You
customer, PT4 days ago
Excellent service
Excellent service. Super easy and for sure use again
Marc Wassmann, PT4 days ago
The service was very good
The service was very good, on time and the person helping us was so solicitous and attentive. It was a great experience.
customer, PT4 days ago
Very reliable
Very good. Very reliable. Very friendly.
Janaki, DE5 days ago
It was an easy process
It was an easy process. The instructions of where to meet was clear. And the delivery went smoothly. I was in communication with LUGGit the entire time so we know what to expected. The keeper was very professional and pleasant.
Jonathan/Tuyet, US5 days ago
It was much cheaper than storing…
It was much cheaper than storing luggage at the airport, and incredibly convenient since they came to pick up my bags from where I was and delivered them to my desired location. What I appreciated most was how quickly they responded whenever I contacted them to make changes to my schedule. The driver was also very kind and professional.
customer, ES5 days ago
Great service
If you ever go thru customs in Lisbon, be wary of the LONG wait time to get thru and then pick up your bags. Our luggit staff waited patiently for us. After two hours, they were still there and we only had to pay 10 euros for the schedule change. They are top notch!
customer, PT5 days ago
Excellent service
An excellent way to enjoy the city and have our bag directly delivered at the airport
Monica, IE6 days ago
Experience was very smooth and clear…
Experience was very smooth and clear from the moment of order till the end. Highly reccommend this service.
Ugnė Dvariškytė, PT8 days ago
Everything was clear
Everything was clear, guided, supported.
Kata, HU8 days ago
Great service all very easy on Whats…
Great service all very easy on Whats App, bag was delivered all in good shape!
Tom Sell, ES8 days ago
Very polite and careful. Safe!
They were ready early, very patient and helpful. This was easy!
DMR Hawaii, US8 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.