🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Most convenient service
This was the easiest service to use. Both drivers were excellent,efficient and friendly. Very very helpful. I would use them again for sure.
Belinda Civiletti, en16 hours ago
Excellent experience all round
Excellent experience all round. Drivers were very prompt and friendly, very good communication and very secure service
Andy Withers, en16 hours ago
Very professional attitude of the…
Very professional attitude of the keeper and service.
Ali Zeeshan, en2 days ago
Everything was perfect
Everything was perfect. Our “keeper” Guilherme was on time, trustworthy and very nice. Would definitely recommend LUGGit! Thank you!
Astrid, en2 days ago
Convenient reliable and safe
Convenient reliable and safe! Highly recommend.
CDcustomer, en2 days ago
Met all expectations
Friendly, efficient, reliable. Very good communication.
Chris, en2 days ago
Perfect timing and safety.
Perfect timing and safety.
Gokhan, en2 days ago
I’ve never used a service like this…
I’ve never used a service like this before, but it was great. The “keeper” to pickup my luggage was on time and thorough when ensuring that everything was zipped tied to know nothing would be tampered with. The “keeper” to deliver my luggage was actually a head of schedule and delivered it right to the place I was staying at.
customer, en3 days ago
EXCELENT DELIVERY SERVICE
EXCELENT DELIVERY AND STORAGE SERVICE "I highly recommend LUGGit! Their service was absolutely excellent and perfectly punctual. They collected my luggage from a hotel near the Madrid airport one day, stored it safely, and delivered it the very next day to my daughter in downtown Madrid. Everything went smoothly, and their communication was great. I will definitely use their service again!"
SANDRA MARIA, en3 days ago
Service was great
Service was great. Bags were collected and delivered exactly as promised. Would definitely recommend to others.
September Customer, en3 days ago
Smooth and Easy process
The process was very smooth and easy to book. Both the person in cjarge of the luggagr pickup and contacting us were very helpful and kind. They answer and help all my questions and problems. I recommend 👍🏻
customer, en3 days ago
Excellent service that I would…
Excellent service that I would recommend. Cost us an extra fee cause it took longer than expected to clear security at the airport so we arrived late at the meeting point but that is on us. Allowed us to freely enjoy our first day in Porto. Luggage was delivered on time at our apartment at the end of day. Friendly staff!
customer, en4 days ago
Excellent service and amazing communication
Excellent service and amazing communication. Had few unexpected changes in my itinerary due to flight cancellations which meant I could not receive my luggage back, the team reached out to me in the midst of everything and was very supportive and flexible. The whole process was extremely smooth and I didn’t worry about my stuff once while it was in storage!
Jude, en4 days ago
Puntuales y super amables
Puntuales y super amables
customer, en4 days ago
I have used Luggit several times when I…
I have used Luggit several times when I need my luggage held and moved from one location to another while traveling. This is a tremendous service and every time I’ve used it I’ve been very happy with Franco, the associate who hold my things, their professionalism and friendliness and reliability. I will use Luggit again and can recommend them
Melinda M, en4 days ago
Great service
Great service, they helped correct our booking after we already arrived in Barcelona and had alternative pick up organized within an hour. I'd recommend this to anybody. They stored our two bikes and a suitcase and took great care of it.
customer, en5 days ago
Communication Service
Very good communication and service
customer, en5 days ago
Excellent service great communication…
Excellent service great communication felt our luggage was safe at all times. Never using lockers again.
Kathy, en5 days ago
Excellent service and delivery on time
Excellent service an delivery on time
customer, en5 days ago
Perfect service
Perfect service. Very easy to book, drop off, track and collect. All with a smile, faultless!
neil fingon, en6 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.