šµļøāāļø Handled by experienced professionals
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
I made a mistake and add a wrong date. Contact them and they were very helpfull. Service is highly recommended!!! Despite my mistake they arrived on time.
Great service and communication
On time. Pick up and drop off instructions easy to follow. Very friendly. Will definitely use again.
Easy, convenient service. Lovely driver. Would def use again
Always a lovely service! š
My keeper-Domingo was very congenial and easy to communicate with in English. Great service.
Fantastic! Needed luggage storage for more than a week at the end of our travel. Communication was detailed, easy to ask questions and understand instructions. Driver that delivered the luggage was on time, friendly, and super helpful.
Great service and customer support.
Antonio the driver was very considerate and called with updates
Great experience, they were in time, cordial, and easy to find them
Easy, affordable and great staff
easy, great service! wonderful solution!
Very easy pickup and drop off. Luggage was secured with locking numbered tags and at dropoff you can verify the tags befor they remove them to assure no tampering. It was so nice to enjoy the city with lugging suitcases around with us. Great job and very professional.
Very punctual and professional. Excellent service.
Absolutely amazing service! Great comms and clear instructions. Victor collected our cases from our air BNB and dropped them off at the airport for us, freeing our arms for our last day in Lisbon! Victor was really friendly and took great care of our luggage. I would recommend them 100% and will definitely be using them next time
Great thanks
Great comms before the pick up and delivery. Driver was also very understanding that our taxi to the airport was stuck in heavy traffic and 30 minutes late!! Will definitely use LUGGit again!
Good communication and service. On time delivery.
Trustworthy and dependable
Very good experience from Beginning to end. We learnt about LUGGit from our Aparthotel operator and got a discounted link. Booking was immediate. Then they contacted us on WhatsApp within minutes. Before the day of collection, they contacted us with the driverās info. On the day of collection, driver Miguel came early for pick up and again early for drop off. Was very helpful and friendly.
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.