🕵️♂️ Handled by experienced professionals
Transform the passenger journey with remote baggage check-in
Deliver a seamless passenger experience, unlock ancillary revenue streams, and enhance airport efficiency with our innovative luggage solution.
Why we should work together
We bring the airport to passengers’ doorsteps with luggage pick-up and check-in from the comfort of their homes or hotels.
Passanger loyalty
Delight travelers with a stress-free journey to the airport that encourages long-term loyalty
Ancillary recenue
Earn new income streams by offering luggage services as a value-added feature
Safety first
Ensure passengers’ luggage is handled by experienced professionals
Save time for passengers
Allow travelers to skip long check-in queues and go to the airport on their own time
Optimize airport operations
Reduce congestion at check-in counters and improve terminal efficiency
Global scalability
Operate across major cities and countries, delivering a consistent and reliable service experience
How it Works
1
Book a service
Passengers can easily book LUGGit through our platform, seamlessly integrated with your DCS system.
2
Baggage check-in at home
Our team verifies boarding passes, prints luggage tags, and checks in passengers’ bags directly at their doorstep.
3
Stress-free airport travel
We transport luggage to the airport, adhering to strict safety standards, and allowing passengers to enjoy a more relaxed journey to their flight.
Partnership tailored to your business model
Ancillary Revenue Model
Earn a commission on each booking by offering passengers a safe, high-value service that enhances their travel experience.
Today150,56€
Monday98,56€
Sunday123,34€
Tuesday94,78€
Premium Service Model
Integrate LUGGit into your premium ticket offering, enhancing the value of high-end packages and setting yourself apart with an innovative service that increases customer satisfaction.
Safe, reliable and loved by our travellers
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Worked great
Worked great. Good communication. On time!
David Stephenson, en7 hours ago
Such a convenient service
Such a convenient service. It’s luggage storage and delivery that comes to you. Great for exploring the city til your accommodation or flight is ready. Customer service is top notch.
customer, en9 hours ago
LUGGit worthy of your trust !
So easy. It's the first time we used this service. Trustworthy. Will definitely use LUGGit again! Allowed us to explore Porto without having to LUGG our LUGGage around until our check-in time! A big thankyou to the friendly, kind team.
Fan de too good to go, en9 hours ago
First of all I will like to thank Mr
First of all I will like to thank Mr. Konstantin for his professionalism. He made this experience go easy by keeping us informed step by step from baggage picking up to delivery. We will recommend your services to our travel agent. (Sirianni Travel) If he's interested he will contact you personally.
Axel Landrau / Gilberto Amador, en11 hours ago
Amazing responsiveness
Amazing responsiveness, punctuality and communication! Driver was such a good guy and made everything so convenient and was more than helpful!
Brandon, en12 hours ago
On time with pick up and delivery
On time with pick up and delivery . Good communication
Robyne Cleaves, en14 hours ago
Great and reassuring
We used LUGGit when visiting Lisbon and the guys were super helpful and reassuring. Will definitely use their services again!
Ola Sadowska, en17 hours ago
Klare Empfehlung!
Eine sehr gute Erfahrung - zuverlässig, sicher und sehr entspannend.
David, dea day ago
Faptul ca ne-au fost luate bagajele de…
Faptul ca ne-au fost luate bagajele de la cazare și aduse direct la aeroport, a fost perfect . Recomand
customer, ro2 days ago
Great service very helpful
Great service very helpful, on time, and informative. Would recommend
customer, en2 days ago
Great service!!
Great service!! Thank you!!
customer, en2 days ago
Quick friendly efficient service
Quick friendly efficient service
customer, en2 days ago
Super service de bagagerie
Bonjour, Nous avons utilisé les services de Luggit lors d'un séjour à Barcelone. Nous étions un petit groupe de 15 personnes. Nous sommes plus que ravis du service proposé. Les bagages ont été récupérés à l'aéroport et déposés dans notre logement puis inversement pour le retour. Nos interlocuteurs ont été effaces et sympathiques et la prestations réalisée comme annoncée. Je recommande.
Christelle, fr3 days ago
LUGGit made our first day in Porto easy…
LUGGit made our first day in Porto easy and fun! The drop off at the airport was simple and instructions were spot on. Pick up was even better. They arrived early and our attendant brought our backpacks upstairs to our unit. We are impressed with the service and plan to use it again when we leave Porto! Thank you LUGGit! Highly recommend this service.
Patty, en3 days ago
So convenience!
So convenience! So accurate! So nice!
Sophie, en4 days ago
The booking process was easy and the…
The booking process was easy and the driver who came to collect and drop off the suitcases was very helpful. I went to the wrong location for pickup (confused by Google maps location) but the driver still called and came to meet us where we were. All in all a good experience.
Ross M, en4 days ago
Great Service!
Great Service!
customer, en5 days ago
Such an easy experience
Such an easy experience. Really helpful so could leave luggage and not cart to another city. Driver was really helpful and responsive.
customer, en5 days ago
gemakkelijk af te spreken via de app
gemakkelijk af te spreken via de app, er wordt netjes en op tijd gecommuniceerd en je kan de chauffeur volgen via de app, prima service.
Carol Paszewski, nl5 days ago
Excellent service
Excellent service. Straightforward to book. Efficient pick up and delivery at airport. On time and with regular updates. Thank you
Ruth Horgan & Sisterscustomer, en5 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.