🕵️♂️ Handled by experienced professionals
Easily book all of your customers' luggage services on a single platform. Simplify your operations and make customers happy with a reliable service.
Customers with time to spare before check-in or after check-out?
We’ll pick up their luggage from the airport and deliver it to the hotel in time for check-in or store it after check-out.
Let your customers explore the city without the burden of their bags. We’ll deliver their luggage wherever they want, even for large groups!
We offer secure, long-term luggage storage for days or even weeks, so your customers can enjoy their trip luggage-free.
We pick up luggage directly from cruise terminals, allowing your customers to explore the city before heading to the airport in their own time.
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Provided a good service on a busy day when traffic was busy. Attentive customer service
Good contact with the driver On time Easy to use
After a bit confusion at the beginning, everything went fine. I can recommend the service.
Not having to carry luggage all day was a great help. Punctual and reliable service, friendly staff. We were kept informed about everything. Thank you
This service was so courteous and professional. Their staff was punctual, kind, and took good care of my luggage. Highly recommend!
This was the first time we've used Luggit and I didn't know what to expect. The service was exactly what you said it would be. Our luggage was picked up on time and returned on time at two different locations.
This is one of the most covenient services I have ever used!! They are also extremely communicative and right on time. I can't say enough good things.
They tkk good care of our luggage. Life saver. Did not have to drag suitcases around all day.
They were really gentle and on time!
experience with Miguel! Luggage was picked up and dropped off as expected!
Nice keeper/driver, he kept the times, luggage arrived safely.
Went Above and Beyond Rodrigo, our assigned driver, just went above and beyond with his service. It was right on time, very friendly and hepful at pick up and at the drop off. Great person, perfect service.
Great easy and simple service !
The driver was the best ever
The collection was on time and in the right direction. The driver was very friendly, correct and reliable. The delivery was easy at Terminal 2 airport which is very easy to find. All good, very satisfied. I recommend it 100%.
My experience was fabulous...very professional service...so pontual...im really happy with your services
I had a fantastic experience with Luggit in Madrid. I was initially a bit worried, as it was my first time using a luggage collection service, but they truly saved my day. I had to check out of my accommodation in the morning, but my flight wasn’t until late in the evening. Luggit picked up my bags right from where I was staying, which meant I could enjoy my last day of holiday completely luggage-free. I was able to move around easily by metro, explore the city stress-free, and they delivered my luggage to the airport right on time for check-in. Domingo, the driver, was friendly, helpful, and really reassuring throughout. I also had to make a last-minute change to my drop-off time, and the customer support team handled it quickly and professionally. All of this at a very affordable price – I couldn't recommend them more. Thank you, Luggit, for making my travel day so much easier!
Everything was perfect! Luggage picked up right on time and luggage was dropped off at the airport with very easy directions to follow! The luggage handlers were professional and friendly! Thank you!
Great! The chauffeur greeted us at the airport and at the end of the day our luggage were safely delivered at the Airbnb where we were staying! Excellent service!
LUGGit was patient as we navigated travel delays and unexpected issues keeping in contact to ensure they could accommodate us. Great experience with courtesy and wonderful customer support!
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.