🕵️♂️ Handled by experienced professionals
Easily book all of your customers' luggage services on a single platform. Simplify your operations and make customers happy with a reliable service.
Customers with time to spare before check-in or after check-out?
We’ll pick up their luggage from the airport and deliver it to the hotel in time for check-in or store it after check-out.
Let your customers explore the city without the burden of their bags. We’ll deliver their luggage wherever they want, even for large groups!
We offer secure, long-term luggage storage for days or even weeks, so your customers can enjoy their trip luggage-free.
We pick up luggage directly from cruise terminals, allowing your customers to explore the city before heading to the airport in their own time.
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Efficient. Friendly and very prompt service. Obligado Jonathan!
The handler was right on time and got us on our way. He arrived at our hotel at precisely the expected time. Courteous and friendly.
Great communication. Super safe. I highly recommend this service. Wonderful people!
Everything perfect on time! I like this servis a lot. Make your travel great and easy to the last minutes 👍🏻
The pickup person was friendly, helpful and has a good recommendation as to where to start our day in Lisbon. The drop off was equally as helpful.
Luggage was collected and delivered just in time. Very friendly service!
Pick up service was just in time. Super friendly guy, explained us the service + procedure (first time that we used LUGGit) Just in time delivery at the AirPort, with also friendly guy. Also top was the permanent information about WhatsApp and the current status.
very responsive and trustworthy. would definitely use again next time.
István was flawless in getting the job done and adapting to the locations and timing as our day had some unexpected changes, but that didn't stop or delay the service one bit. Almost as if they knew that was going to be the plan all along! Amazing communications to find us to grab our bags and the find us to drop the bags off at the airport. No complaints. Surely we will use them again!
Easy to use. Punctual pick-up and drop-off. Very convenient, hassle free luggage storage.
Great experience
The drivers who handled my bags were amazing and kind. They took care of my belongings with love. It was then given to me how it was taken. The driver in the morning was late due to the market around my area but they informed me and apologised for the delays. They made up for it by coming to drop my bag off at the airport 10mins earlier than my dropped off time. It was so convenient to walk around Lisbon without a bag. I would definitely use this again for my other trips!! Thank you Josè and Vítor!!
excellent experience, precise, punctual and friendly like few others
António made sure we got our luggage in time to catch our train. We really appreciated it.
We would highly recommend this company and this service. They met us at the airport as prearranged and Jonathan, the driver, was so helpful providing us with information that we needed to get into the city. We could begin our tour of Lisbon without dragging our luggage along with us until we could access our Airbnb. It was wonderful. When we arrived at the Airbnb, Jonathan met us and even helped us carry our luggage up three flights!! He went above and beyond. Friendly, courteous, helpful. We’ll use them again.
on time service!
The only aspect I'd mention were the instructions upon arrival. It was difficult to find the driver. Other than that, he was very helpful and attentive. Drop off was on time, as well :)
Worked all smooth and on time. Highly recommend this service!
On time and cordial
Pick up and delivery as planend but even better. Great and flexible Communication via WhatsApp.
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.