🕵️♂️ Handled by experienced professionals
Easily book all of your customers' luggage services on a single platform. Simplify your operations and make customers happy with a reliable service.
Customers with time to spare before check-in or after check-out?
We’ll pick up their luggage from the airport and deliver it to the hotel in time for check-in or store it after check-out.
Let your customers explore the city without the burden of their bags. We’ll deliver their luggage wherever they want, even for large groups!
We offer secure, long-term luggage storage for days or even weeks, so your customers can enjoy their trip luggage-free.
We pick up luggage directly from cruise terminals, allowing your customers to explore the city before heading to the airport in their own time.
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If you need any extra assistance, our customer support team is ready to help you every step of the way.
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
The team members who helped us were SO kind and helpful!!!! We landed in Porto and had the easiest, best experience with LUGGit. I would recommend this to anyone!
Punctual Efficient Courteous
Very good customer service
Wow. What a simple process and great communication! luggage was picked up at airport and delivered to our AirBNB exactly on time. Staff was super friendly and the app kept me up to date on arrivals. Will use them again and recommend 100%
Great seamless and efficient service which worked brilliantly, allowing us to navigate the hills and cobbles of Lisbon bag-free for the day before our evening flight. Would highly recommend!
Excellent service
Great service
Both on time
This was easy to use and they are very flexible. My first time ever having a service deliver suitcases and it went seamlessly.
Great service !
At first i was not happy. I had paid for the booking but didn’t get a confirmation. I used the chat and the problem was solved very quick by a very kind employee. The driver was perfect on time at the airport to take our luggage. Also the one who delivered the luggage later that day at the appartment was on schedule. Very nice and simple to follow the luggage/driver. Next time i will use LUGGit again! A good first experience 👍🏻😀🧳.
I was sceptical and thought I may never see my luggage again! But, it was great. Happily use again.
Efficient service. The keeper is nice and responsible
Super easy and so convenient to have someone pick up and drop off our luggage as we had a lot. Communication was smooth and easy; prices were very fair and reasonable. I highly recommend!!
Super convenient, booked same day. On time pick up and delivery.
Great service
Great service, clear communication and well organized. We were delayed at immigration and the driver waiting passed the deadline. Will use there services again without hesitation.
Lugget provided exceptional service! They were prompt, professional, and handled our luggage with great care—no damage at all. Everything was picked up and delivered right on time. I highly recommend Lugget to anyone needing reliable luggage storage
It was a nice service to have and was handeled professionally. The driver was a bit late for the pickup but they offered us compensation without us even asking for it.
Great service, Highly recommended!!! Made it so easy for us.
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.