šÆ Rated 4.9/5 (3000+ reviews)
Luggage pick-up, storage and delivery in Madrid
More than your average luggage storage - weāll come to you wherever you are in Madrid and store your bags!
Loved by our customers
Awesome
Friendly, on time, always available! Triple A rating!š
Wonderful service!!
Wonderful service!!
Our service was fantastic
Our service was fantastic! This is the 2nd time weāve used this service. Worth every penny. We highly recommend Luggit! On time and great communication during the entire process. Our driver Ali (not sure of spelling) was friendly and professional!
JUST WOW
Whoever came up with this simple but brilliant idea amazed me, we were hesitant as a group of 8 girls but took a leap of faith and loved the service and the convenience. It made our travel so much easier and convenient. Will definitely use them again.
Very easy and useful service
Very easy and useful service. Everything was on time. The driver was kind and helpful. No damage caused to any of the luggage.
Nice friendly staff
Nice friendly staff. Pick up and drop off on time
Excellent service
Excellent service, really handy when you canāt check in to your accommodation until later in the day. We stayed in Lisbon, which is very hilly and thereās no way we could have carried our luggage to our Airbnb. A feature of LUGGit, is that they delivered to our accommodation at our chosen time. They provided great communication throughout the day with regard, (the easy meeting point), for collection and when they were on the way to drop our luggage.
Amazing experience
Amazing experience. I recommend, super professional.
Luggage Solution
Fast response, professionalism of the keeper and the agent. Great solution to manage the luggage
Convenience and value while traveling
Very easy to book. Helps a lot when traveling with family with a lot of luggage while sightseeing, waiting for check in.
Very efficient
Very efficient, easy to coordinate, on time and customer service was very helpful for a last minute change!
Great service
This is such a good service and how amazing it is to check-out from an hotel and not have to worry about going back for the luggage? You just meet at the airport and they hand you your bags there. Amazing
I am totally satisfied
I am totally satisfied. Everything went well. Booking was easy, communication was also smooth. The keeper was kind. Finally we found a service which is very customer friendly and works really well! Book LUGGit without hesitation, enjoy your day without luggage and donāt be afraid!!!
very good service
very good service
GREAT SERVICE
Easy to communicate with the office, great communication with driver, easy to locate and great over all delivery and handling of bags. Will use again for sure!!
Precise timing
Precise timing, great communication and very helpful staff.
Absolutely first class service
Absolutely first class service, warm friendly guys there exactly as promised, all perfect. Highly recommend.
Great communication and very easyā¦
Great communication and very easy process
Very well communication
Very well communication. The drivers very friendly. Very good solution in case you need to store your luggage.
Very friendly
Very friendly, very good timing, no remarks.
How it works
Book in seconds
We pick up
We store
We deliver
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory Requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500ā¬
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
Download the LUGGit App
Stay in control and simplify your experience, so you can focus on your trip plans.
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
When the Keeper collects your luggage, they seal each bag with a tamper-proof seal with a unique number and QR code. These seals identify your bags and ensure they are untampered.
During the service, you always have access to your luggage location and the responsible Keeper's contact.
Each bag is insured for up to ā¬500 to cover any unforeseen external event. When you request the service, you can activate the Premium insurance, insuring each bag for up to 1200ā¬.
The value of the service takes into account three factors. The luggage pick-up and delivery locations, the storage time, and the number and type of bags.
You can see the price on this page by filling out the conditions you want for the service. You can see the price before making any payment.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information.
Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Our support service is available every day between 8 am and 8 pm local time (UTC/GMT+1).
The best way to contact us is to send us a message on Whatsapp or via the Webpage chat (website or app).
Any financial or bureaucratic questions should be sent by email to: support@luggit.app.
To cancel the service or change its conditions, you must contact our team, identifying the request ID and your requirements.
You may cancel the service free of charge up to the day before the scheduled service.
However, if you cancel on the same day, a fee of ā¬7.50 will apply. Additionally, if you cancel less than 30 minutes before the scheduled pick-up time, a fee of ā¬10.00 will be charged. Failure to show up for the service will lead to the total loss of its value.
We will always strive to meet any exceptional needs and ensure you have your luggage where and when you want it.
Luggage storage and delivery near you in Madrid
Arriving in Madrid in the morning but can only check in to your hotel later in the day? Or maybe youāve checked out and still want to explore Gran VĆa or grab another tapa? Weāve all been there. With LUGGitās luggage storage and delivery service, you get to enjoy those extra hours in Madrid before check-in and after check-out without being tied down by your luggage!
LUGGit is Europeās number one baggage delivery service, offering the most flexible and convenient solution for anyone looking to store luggage, from suitcases and backpacks to bikes and surfboards. Whether youāre sightseeing in the historic city center or venturing to hidden gems, our professional Keepers will meet you wherever you are to securely pick up or deliver your belongings, so you can enjoy Madrid stress-free.
Why choose LUGGit instead of a regular luggage storage service in Barcelona?
No unnecessary trips to store your bags
Unlike traditional luggage lockers or luggage storage services, with LUGGit you donāt need to find a place to store your bags. You also avoid having to go to the same place twice to drop off and pick up your luggage, because our Keepers will always come to where you are. This way you get more time to explore Madrid completely hands-free and focus on your plans.
Your luggage is safely stored by trained professionals
Unlike many luggage storage services that leave your belongings in local businesses like shops, restaurants, or cafes (often with limited security), LUGGit prioritizes safety above all.
With LUGGit, your luggage is handled by carefully vetted and trained Keepers who seal each bag securely in your presence. You can also track the location of your luggage in real time through our app, ensuring complete transparency and safety.
Customer support team dedicated to all your luggage storage needs
From 8 am to 8 pm, you can talk to a real person from our team via toll-free calls, online chat, or WhatsApp. Our team will go above and beyond to accommodate your luggage storage needs, and answer any questions you may have.
Highest customer satisfaction in the industry
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service in Madrid. Just read our reviews and see for yourself why travelers from all over the world love us!
Locations in Madrid where you can store your bags
Our baggage delivery service goes anywhere you are in Madrid, just select your preferred luggage pick-up and drop-off points when you book a service. Here are some popular places you can choose:
Luggage Storage at Adolfo SuƔrez Madrid-Barajas Airport
Skip the inconvenience of airport lockers at Adolfo SuĆ”rez Madrid-Barajas Airport. With LUGGit, our Keepers meet you directly at the airport and deliver your bags to any location in Madrid. Perfect if youāre not planning to return to the airport!
Luggage Storage at Atocha Station
Arriving to Madrid by train at Atocha? Whether youāre heading to the Reina SofĆa Museum or wandering Retiro Park, our Keepers will securely handle your bags so you can enjoy Madridās treasures bag-free.
Luggage Storage at ChamartĆn Station
Whether youāre traveling to or from ChamartĆn, LUGGit ensures a seamless experience. Meet our Keepers at the station, then dive into Madridās lively atmosphere or hop on your train worry-free.
Luggage Storage in Madrid City Center
Whether itās Sol, La Latina, or LavapiĆ©s, Madridās city center is full of must-visit neighborhoods, and LUGGit can pick up and deliver your bags wherever you are.
We store luggage of any size for however long you need!
Are you carrying just a backpack? Or maybe heavier sports equipment like bicycles, golf clubs or surfboards. Whatever it is, we carry it for you! With LUGGit, you can also enjoy same-day luggage storage and delivery or long-term luggage storage if youād like to store your bags for several days or weeks.
How to book your luggage storage and delivery in Madrid with LUGGit
So youāve decided you want to enjoy all your time in Madrid without the hassle of carrying luggage around? Our luggage transport and storage service is here for you:
Easily book through our app or website - use our app for real-time pick-up or book through our website. Itās simple: choose your pick-up and drop-off locations and times, select the amount of luggage and your payment method. Weāll take care of the rest!
Meet your Keeper - your Keeper will meet you at your chosen pick-up location to seal and safely store your bags. All our Keepers are English-speaking and very friendly, so feel free to ask them any recommendations about Madrid.
Enjoy your day in Madrid bag-free - you are now free to explore while your belongings are safely stored in our luggage storage facility. When itās time to get them back, our Keeper will meet you again and return your luggage.
Youāre all set! Book LUGGit now and enjoy the most convenient luggage storage option for all of those looking to make the most of their time in Porto. Wander through the streets of Gran VĆa, savor a cup of cafĆ© con leche in a charming plaza, and lose yourself in the art-filled halls of the Prado Museum, all while leaving your luggage behind.
You are ready
