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Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guestsā time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
Weāll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotelās space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
On time and delivered service asā¦
On time and delivered service as advertised . Friendly driverš
Peter Schlueschen, FR2 days ago
Thank you to this wonderful team.
Thank you to this wonderful team. Very helpful, accommodating and was able to change pickup time without an issue! Definitely recommend this company to make your first arrival day very easy and relaxing.
Megan, US3 days ago
Great experience with LUGGit.
Our experience with LUGGit was great. They are punctual and very reliable. Excellent service.
Tamar, AZ3 days ago
First time using this service
First time using this service, seamless and convenient! My bag keeper was really easy to get in touch with and really appreciated how easy it all was. It enabled me to spend me time exploring without the bags and to come straight to the airport without having to double back to my lodging. Thank you!
Rimi Chakraborty, PT4 days ago
Thank you
Thank you, and it's been a really comfortable trip. Everyone who responded was quick and kind. I will introduce it widely to my acquaintances. Thank you very much :) It's the best!
HANJIWOO, PL4 days ago
Very good service
Very good service. Simple and punctual.
Teo, ES5 days ago
Good communication
Good communication , service was exactly on time
John Bennett, AU5 days ago
Great service
Great service, on time and efficient.
Gunnar Ingi Valgeirsson, IS6 days ago
Very good value for money
Very good value for money! Clear communication, on time, friendly ākeeperā. We were a bit suspicious at first, but absolutely not necessary.
Laura Pellens, GB6 days ago
Great service
Great service. The staff was super nice, very responsive and able to adapt their schedule. Really recommend Luggit!
Carlota Campos, PT6 days ago
Great service
On time. Friendly people. Handled everything professionally.
Lawrence, US6 days ago
The whole experience was great
The whole experience was great. The pickup was perfect, they were there early. Then I had a change of plans and came back at a different day, they made the change very easily and for a VERY small fee. The return of my luggage was also very smooth. I will be booking with them again in a few days in fact. Thank you LUGGit!
Kenneth Howard, GB6 days ago
Great communication and service!
Great communication and service!
Fiamma Rupp, DE6 days ago
SO easy! And a weight lifted from my shoulders...literally.
What a great experience. I needed to store my huge suitcase for 3 weeks while I traipsed around Spain and Portugal. I could not figure out how to get my bag somewhere ( no car) and three weeks later, come off of the plane, pick the bag up and get to my cruise. Enter LUGGit. I found them on a different review site, set it up (easy onāline), used the discount and voila! The pick up driver kept me informed and I could follow his progress to my pick up point. He was early! He explained how the system worked, attached the tracking clip through the handles (which locked it again) and off my bag went. 3 weeks later, I sent an update to the Luggit system to let them know exactly where to deliver the case. The driver was hitting a lot of traffic so he kept contacting me to let me know his updated time. Before I knew it, the bag had been dropped off, the cruise line took it (which is what I had arranged with them) and it appeared at my cabin.
Kathy, who travels a lot, ES6 days ago
Great service
Great service, my luggage was safely stored and transported to the final address.
Matheus, PT7 days ago
Great experience, great people.
Great experience - it was simple to set up the appointment, great communication and very friendly associates and fair prices. I had a hard time finding the pick up point to retrieve my bag, but they were very nice and patient and worked with me to locate the exact location. Would highly recommend and use again in the future.
Kimberly Feng, US7 days ago
Everything was Good
Everything was Good. I would book it again.
Aileen, DE7 days ago
Extremely accommodating
Extremely accommodating, organized and friendly! Highly recommend
Lara, BE7 days ago
Excellent service
Excellent service, on time on site.
Dusko, DE8 days ago
First time using Luggit and wouldā¦
First time using Luggit and would definitely use again. Easy scheduling, convenient pick up and drop off at time and place of your choosing. Driver was very friendly. Very useful service if you arrive before check in times for you accomodations.
Kristin Casey, US8 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.