👍 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
1
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
2
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
3
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Outstanding luggage service in Barcelona
This is an excellent service especially in Barcelona when you need to transport a large amount of luggage. They are on time, professional and helpful. Communication is not an issue. Will definitely use them again.
Anonymous, ZA12 hours ago
Absolutely recommended
Absolutely recommendable. Very reliable, punctual, easy to find, good communicative support
customer, DE12 hours ago
Guilherme very helpful and prompt.
Guilherme very helpful and prompt. Thank You
customer, PT16 hours ago
Excellent service
Excellent service. Super easy and for sure use again
Marc Wassmann, PTa day ago
The service was very good
The service was very good, on time and the person helping us was so solicitous and attentive. It was a great experience.
customer, PT2 days ago
Very reliable
Very good. Very reliable. Very friendly.
Janaki, DE2 days ago
It was an easy process
It was an easy process. The instructions of where to meet was clear. And the delivery went smoothly. I was in communication with LUGGit the entire time so we know what to expected. The keeper was very professional and pleasant.
Jonathan/Tuyet, US2 days ago
It was much cheaper than storing…
It was much cheaper than storing luggage at the airport, and incredibly convenient since they came to pick up my bags from where I was and delivered them to my desired location. What I appreciated most was how quickly they responded whenever I contacted them to make changes to my schedule. The driver was also very kind and professional.
customer, ES2 days ago
Great service
If you ever go thru customs in Lisbon, be wary of the LONG wait time to get thru and then pick up your bags. Our luggit staff waited patiently for us. After two hours, they were still there and we only had to pay 10 euros for the schedule change. They are top notch!
customer, PT3 days ago
Excellent service
An excellent way to enjoy the city and have our bag directly delivered at the airport
Monica, IE3 days ago
Experience was very smooth and clear…
Experience was very smooth and clear from the moment of order till the end. Highly reccommend this service.
Ugnė Dvariškytė, PT5 days ago
Everything was clear
Everything was clear, guided, supported.
Kata, HU5 days ago
Great service all very easy on Whats…
Great service all very easy on Whats App, bag was delivered all in good shape!
Tom Sell, ES5 days ago
Very polite and careful. Safe!
They were ready early, very patient and helpful. This was easy!
DMR Hawaii, US5 days ago
I had a great experience with LUGGit
I had a great experience with LUGGit. Their team was incredibly helpful from start to finish, making the whole process smooth and stress-free. They were very responsive as well—quick to reply to messages and always ready to assist with any questions. Overall, a reliable and efficient service that I would definitely recommend!
Azhar, MU6 days ago
Luggit in Madrid
Used Luggit for first time in Madrid. Luggage picked up from Airbnb and dropped off at airport. Very easy to organise. Great service and the “keeper” Domingo was great. Would definitely use again
Anonymous, GB6 days ago
Delivery and handover of the luggage…
Delivery and handover of the luggage went smoothly, including direct delivery to the airport. I recommend Luggit.
Gabriel Badida, CZ6 days ago
Fantastic service that made my 1st day…
Fantastic service that made my 1st day in Barcelona maximum satisfaction
customer, PL6 days ago
Delivery service was easy
Delivery service was easy
Erin, US6 days ago
Really great service!!!
Really great service!!!! Would definitely recommend and use again myself :)
Catherin Cubillan, US6 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.