👍 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
We handed over an odd size bag with…
We handed over an odd size bag with surfboards at Lisbon airport. The luggagekeeper was accurate, very friendly and helpful. He even helped us putting the boardbag on the roofrack of the rental car ❤️
Janneke, PT8 hours ago
Highly recommend
Very easy to book, regular text message on status of collection also app available to show location of driver. Jonathan who was assigned to collect and delivery our luggage was punctual and polite. Overall great service and saved us lugging our luggage around with us after checking out of our Airbnb, we were able to explore Lisbon for a few more hours before our flight luggage free.
customer, GBa day ago
Great service!
Flexible pickup even though our flight was slightly delayed. On time delivery and very courteous throughout. Thank you!
D. O., PTa day ago
Absolutely fantastic
Absolutely fantastic! The man who met us at the airport could not have been more friendly or accommodating. A top class service, thank you!
NFT, GBa day ago
Great service
Great service, would use again.
Justin ML, GB2 days ago
Great
Great, realy great experience in Porto-pt
Claudio Parrilha Martins, PT2 days ago
Very good service
Polite and precise service!
Erik Frank, SE2 days ago
Amazing service that was really helpful…
Amazing service that was really helpful for our early landing. It would have been a dreadful day if we had to drag our bags around all day. Well worth the minimal cost.
Brad Anderson, PT2 days ago
The driver was there on time at the…
The driver was there on time at the pick up and the delivery. Very comprehensive and helpful service.
Claudia G, ES2 days ago
Great service…
The representative was there on time and was willing to wait for the 3 other travelers. Their flight had been delayed by 1/2 hour. He was very kind and patient. Delivery at our designated spot was on time. It was a great service. I would recommend it to others.
Karen Harrigfeld, US3 days ago
Really great service!
Really great service!! Would 100% use again...so easy to use and drivers arrive on time
Aaron, GB3 days ago
Jonathan was so nice
Jonathan was so nice, quick, and friendly. We had a great experience. And our first time using this service. We enjoyed Lisbon after a cruise, and got our luggage at the exact scheduled.
Jeremy Lambert, PT3 days ago
Perfect service
Everything was clear and working perfectly. The pick up time and delivery time was accurate and the back office gave the support and gave the confidence.
Uri Stern, IL4 days ago
A much needed service in the travel industry
A much needed service in the travel world. Airports charge extortionate storage fees. LUGGit were amazing, an Uber like service for luggage. A great service & experience all round.
Lucien Davice, ZA4 days ago
Very good service
Very good service. Helpfull, kind, secure, on time, précise delivery 🙏👏 thank you Bruno and Carla
Emma, PT4 days ago
Very good service
Very good service
Alan, ES4 days ago
It was really good
It was really good! They answer really fast in whatsapp! It was really punctual! Easy to reschedule
Livia R, ES5 days ago
Saviours!
This service saved my life in Porto! My flight arrived way earlier than my accommodation was ready, and without them, I would’ve been stuck hauling my luggage around for nine hours straight. They were not only professional but also genuinely kind. Trust!
Cristián Novelli, PT5 days ago
Super easy to use and the staff was…
Super easy to use and the staff was friendly! Would use again!
Athea Volpe, CA5 days ago
Road to Venice
Good, efficent ride and the driver was polite
Marco Scaggiante, IT5 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.