👍 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
👍 100% free
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
We handed over an odd size bag with surfboards at Lisbon airport. The luggagekeeper was accurate, very friendly and helpful. He even helped us putting the boardbag on the roofrack of the rental car ❤️
Very easy to book, regular text message on status of collection also app available to show location of driver. Jonathan who was assigned to collect and delivery our luggage was punctual and polite. Overall great service and saved us lugging our luggage around with us after checking out of our Airbnb, we were able to explore Lisbon for a few more hours before our flight luggage free.
Flexible pickup even though our flight was slightly delayed. On time delivery and very courteous throughout. Thank you!
Absolutely fantastic! The man who met us at the airport could not have been more friendly or accommodating. A top class service, thank you!
Great service, would use again.
Great, realy great experience in Porto-pt
Polite and precise service!
Amazing service that was really helpful for our early landing. It would have been a dreadful day if we had to drag our bags around all day. Well worth the minimal cost.
The driver was there on time at the pick up and the delivery. Very comprehensive and helpful service.
The representative was there on time and was willing to wait for the 3 other travelers. Their flight had been delayed by 1/2 hour. He was very kind and patient. Delivery at our designated spot was on time. It was a great service. I would recommend it to others.
Really great service!! Would 100% use again...so easy to use and drivers arrive on time
Jonathan was so nice, quick, and friendly. We had a great experience. And our first time using this service. We enjoyed Lisbon after a cruise, and got our luggage at the exact scheduled.
Everything was clear and working perfectly. The pick up time and delivery time was accurate and the back office gave the support and gave the confidence.
A much needed service in the travel world. Airports charge extortionate storage fees. LUGGit were amazing, an Uber like service for luggage. A great service & experience all round.
Very good service. Helpfull, kind, secure, on time, précise delivery 🙏👏 thank you Bruno and Carla
Very good service
It was really good! They answer really fast in whatsapp! It was really punctual! Easy to reschedule
This service saved my life in Porto! My flight arrived way earlier than my accommodation was ready, and without them, I would’ve been stuck hauling my luggage around for nine hours straight. They were not only professional but also genuinely kind. Trust!
Super easy to use and the staff was friendly! Would use again!
Good, efficent ride and the driver was polite
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.