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Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guestsâ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
Weâll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotelâs space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
1
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
2
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
3
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Thank you Thank you Carla!!
Thank you Thank you Carla!! Even helped us get into our airbnb. Arrived a bit earlier to accommodate a last minute request for pick up. And was waiting for us when returning bags. Never needed this kind of service before this trip. Very thankful it was available!! Obrigado!!
Penelope Olson, CA2 hours ago
It was straight forward to complete
It was straight forward to complete. We had a few hours to wait between room being ready etc. unfortunately there was no facilities at apartment site to hold luggage, and we were not keen on dragging it around. So it worked for us in this instance.
A Kardam , GB6 hours ago
Quick painless and friendly
Quick painless and friendly. What's not to like?
Mark C Lawson, GB7 hours ago
It was a great experience
It was a great experience. Very professional team!!!
customer, PT8 hours ago
Really really great service!
Honest! Punctual, and waited an hour for our luggage to arrive!
customer, USa day ago
Our keeper!
Our keeper!
customer Elizabeth, PT2 days ago
Pretty seamless experience
Pretty seamless experience. The service was on time, professional and picked and dropped our luggage at the respective stays
D Jain, NL3 days ago
Smooth and Efficient
Everything went smoothly without any problems. Very efficient and easy to communicate with.
Petra, PT3 days ago
Thank you very much
Thank you very much, excellent service. Everything worked very well. Punctual, fast, and uncomplicated.
Marco Johannes Wespel, PT5 days ago
Very good and efficient service
Very good and efficient service
Julie Turenne-Maynard, NL6 days ago
Great service
Luggage was picked up from our rental apartment at 9:30am and delivered to us at the airport at 6:30pm leaving us free to do some last minute exploring without having to drag bags around with us. Driver was really friendly and communicated well beforehand. Thoroughly recommend this service.
Lisa Dobson, GB8 days ago
Extra holiday time with the luggage service
We used the service two times. We arrive very early and our departure was late in the evening. Therefore it was very convenient for us and worthwhile. On both dates the people of LUGGit arrived in time and they were very friendly. Compliments for the service.
Peet, NL9 days ago
great service
Everything went very smoothly!
RĂkey, IS9 days ago
Convenient and reasonable priced
Convenient and reasonable priced. Staff professional. It would be even better to be able to pickup luggage when arriving to airport instead of arrange a meeting point and -time.
JĂłhann, IS9 days ago
Great service.
Things could not have gone any better. Drivers were waiting for us. I went outside our AirBNB 15 minutes before Luggit drop off time. The guy was there waiting for us. The service is excellent and we got enjoy our first day exploring Lisbon.
John Noel, CA9 days ago
I used âluggitâ in the last day inâŚ
I used âluggitâ in the last day in barcelona. Even though I requested the service urgently in the morning, it was available for the afternoon service. â The keeper Franco Mashi was friendly and kind. â Service fee is reasonable even for the high insurance. â It was so good that I can reserve pick up and delivery place differently. I hope Luggit is still around when I visit Barcelona again. It is perfect service for travelers all over the world.
Shinhye, ES9 days ago
Perfect for sending luggage to the airport
Perfect service for those having lots of luggage and a late return flight. They'll pick up your bags at your chosen time and deliver them to the airport also at your chosen time. I'm sure I will be using Luggit again in the near future.
Juan Ramirez, UY9 days ago
Bruno was amazing
Bruno was amazing. With a 4 hour wait till we were able to get into the condo, it was great to be relieved of all our luggage. Communication with this company is outstanding. We were able to use WhatsApp to communicate exact location for pick up at the airport. Drop off was just as seamless. Bruno even gave us some transportation recommendations, and provided wonderful customer service start to finish.
C Dysonfor your order, US10 days ago
Hassle free service
Really easy to book , quick response , updates and tracking to reassure you , everything on time , would definitely use again
Anon, GB10 days ago
Convenient, reliable, and stress-free
LUGGit was very convenient and quick to arrange! Communication was smooth via WhatsApp with all the necessary updates, and being able to track the driver online before pickup gave me extra peace of mind. If youâre checking out in the morning but flying in the evening, this service is fantastic - it lets you explore the city hassle-free without being tied to a specific location!
Anastasiia, ES11 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itâs the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.