👍 100% free
Luggage pick-up and delivery for happier guests
Easily book all of your customers' luggage services on a single platform. Simplify your operations and make customers happy with a reliable service.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Efficient
Efficient. Friendly and very prompt service. Obligado Jonathan!
JC, PT13 hours ago
The handler was right on time and got…
The handler was right on time and got us on our way. He arrived at our hotel at precisely the expected time. Courteous and friendly.
Michael Teer, PT16 hours ago
Great communication
Great communication. Super safe. I highly recommend this service. Wonderful people!
Kasia, PL17 hours ago
Everything perfect on time
Everything perfect on time! I like this servis a lot. Make your travel great and easy to the last minutes 👍🏻
Janka Kosturova, SKa day ago
The pickup person was great
The pickup person was friendly, helpful and has a good recommendation as to where to start our day in Lisbon. The drop off was equally as helpful.
Jessica, USa day ago
Great luggage service
Luggage was collected and delivered just in time. Very friendly service!
Katja K., DE2 days ago
Pick up service was just in time
Pick up service was just in time. Super friendly guy, explained us the service + procedure (first time that we used LUGGit) Just in time delivery at the AirPort, with also friendly guy. Also top was the permanent information about WhatsApp and the current status.
Damian, DE2 days ago
very responsive and trustworthy
very responsive and trustworthy. would definitely use again next time.
Razi, IL2 days ago
Flawless timing and communication!
István was flawless in getting the job done and adapting to the locations and timing as our day had some unexpected changes, but that didn't stop or delay the service one bit. Almost as if they knew that was going to be the plan all along! Amazing communications to find us to grab our bags and the find us to drop the bags off at the airport. No complaints. Surely we will use them again!
Brad Schmidt, PT2 days ago
Great service
Easy to use. Punctual pick-up and drop-off. Very convenient, hassle free luggage storage.
Oscar Eduardo MEDINA ARANGO, CO3 days ago
Great experience
Great experience
Mr Amarpreetsingh Arora, GB3 days ago
The drivers who handled my bags were kind and gentle
The drivers who handled my bags were amazing and kind. They took care of my belongings with love. It was then given to me how it was taken. The driver in the morning was late due to the market around my area but they informed me and apologised for the delays. They made up for it by coming to drop my bag off at the airport 10mins earlier than my dropped off time. It was so convenient to walk around Lisbon without a bag. I would definitely use this again for my other trips!! Thank you Josè and Vítor!!
Lizel, GB4 days ago
excellent experience
excellent experience, precise, punctual and friendly like few others
Daniele Orzano, GB5 days ago
Great experience
António made sure we got our luggage in time to catch our train. We really appreciated it.
MWill, US5 days ago
We would highly recommend this company…
We would highly recommend this company and this service. They met us at the airport as prearranged and Jonathan, the driver, was so helpful providing us with information that we needed to get into the city. We could begin our tour of Lisbon without dragging our luggage along with us until we could access our Airbnb. It was wonderful. When we arrived at the Airbnb, Jonathan met us and even helped us carry our luggage up three flights!! He went above and beyond. Friendly, courteous, helpful. We’ll use them again.
Carol Millar, PT5 days ago
on time service!
on time service!
Lawren Coope, US5 days ago
Good experience
The only aspect I'd mention were the instructions upon arrival. It was difficult to find the driver. Other than that, he was very helpful and attentive. Drop off was on time, as well :)
Priscilla Rodriguez, ES5 days ago
Worked all smooth and on time
Worked all smooth and on time. Highly recommend this service!
frank fischer, NA6 days ago
On time and cordial
On time and cordial
Lorenzo Ricci, IT7 days ago
Great Service with easy and quick communication!
Pick up and delivery as planend but even better. Great and flexible Communication via WhatsApp.
Nico Bevilacqua, DE8 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.