👍 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Amazing service
Amazing service! There’s no way it could’ve been better Huge thanks and congrats to the team and specially for Domingo, the keeper
Matheus, FR2 days ago
AMAZING 10/10
AMAZING 10/10 The carriers were on time, super nice and very helpful with our heavy luggage. The whatsapp contact was extremely responsive and nice as well. They accommodated our delayed flights and we would definitely recommend their services / use them again!
Clara, PT2 days ago
Used in Lisbon
Used in Lisbon. On time for each meet up. Very organized.
Mrs Brown, US2 days ago
Great service
Great service
Gerald, ZA2 days ago
Great and affordable servic
The keeper picked up and delivered the bags on time and everything was in the same condition.e
Reia A, GB2 days ago
Allowed us to get rid of our luggage…
Allowed us to get rid of our luggage right at the airport! Right on time at pick up and also at delivery. Perfect service!
Martin T, PT2 days ago
Seamless and Stress-Free Luggage Service – Highly Recommend!
LUGGit was an absolute lifesaver during our trip! The booking process was smooth, the communication was clear, and the pickup and delivery were right on time. It gave us the freedom to explore the city without dragging our luggage around, especially before hotel check-in. The courier was professional and friendly, and our bags were handled with great care. Tracking was easy and gave us peace of mind throughout. For anyone traveling with time gaps between check-out and flights, this service is a game-changer. I’ll definitely be using LUGGit again!
Mostafa Aboulnasr, AE3 days ago
Awesome service
Awesome service! Our driver was punctual, patient and very kind! He called to tell us he was there a little early but to take our time, it was an easy drop off and easy retrieval process. Would definitely recommend!!
Sarah S., US3 days ago
Friendly reliable service
Friendly reliable service. Bags were delivered on time. There happened to be a billing error that was quickly rectified.
Tim, US3 days ago
Excellent service
We had an unexpected delay at passport control and the team waited for us as I messaged them on status. On time delivery of bags the next morning.
Becca Pollock, US3 days ago
Service
Easy to book, on time service and easy to join in case of issue.
Roinson, FR3 days ago
Everything was so easy
Everything was so easy. I booked before I arrived in the country and the service is responsive always with a quick response on what’s app. Very considerate and extremely helpful when you just need a slight time change. I have booked again with confidence knowing my bag is safe and is delivered as planned.
Maria Lockley, PT3 days ago
Simple to reserve and great on time…
Simple to reserve and great on time service both on pick up and delivery.
Chris Chance, CZ4 days ago
Great experience with LUGGit
We had a great experience with LUGGit. Our luggage pick up at a cafe (on a wide street, easy for the truck to pull up) was on time, plus the driver called to tell me he had arrived. That sort of backup gave us a good feeling about handing over our luggage. There was a little confusion at the airport retrieving our luggage, but we were able to communicate & the driver was patient a few minutes while we figured it out. We misunderstood Level 3 vs Lane 3. I was able to the online customer chat who explained exactly where we could find our driver. (Note to others in BCN at airport: our luggage was in the truck, which was in Lane 3, on Level 3, paused, waiting for us - in front of the Mitsubishi sign-as explained. We mistakenly thought the luggage would be unloaded on the sidewalk).
customer, US4 days ago
Great experience and decent prices
Great experience and decent prices. Didn’t have any issues when meeting the handler at time of luggage drop off and pick up.
Danielle, PT4 days ago
Communication was wonderful
Communication was wonderful
Martha DeHan, ES4 days ago
Excellent and so patient
Excellent and so patient! Definitely recommend this service!!
Kristiina Legassic, CA4 days ago
The process was very easy and smooth
The process was easy and smooth. They picked my luggage up at the exact time and place that I've asked, and delivered it on time. The keeper/driver was very friendly. They have notified me via whatsapp and mail at each step. Will use it again if im in Madrid.
GAMZE, ES4 days ago
Jonathan the representative of Luggit…
Jonathan the representative of Luggit was very kind and helpful. The luggages came on time as we had arrange. All the experience was AAA! Thank you Luggit.
Nikolas Stamatiadis, PT5 days ago
Luggage was collected from the door and…
Luggage was collected from the door and dropped to the airport, without any fussy or bother. Communication was perfect and bags were locked and unlocked in front of you. Great business, will definitely use again
Ellie, GB5 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.