👍 100% free
Luggage transfer for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
1
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
2
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
3
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Very proactive
Very proactive, instructions and service precise and courteous. Adapt quickly to change request. Good and constant communication
customer, en4 hours ago
Great Service
So accommodating, so friendly -- would recommend
DKD, en2 days ago
on time
pickup and delivery on the minute. Good App with driver tracking and communication.
customer, en2 days ago
This is the best for travelling with a…
This is the best for travelling with a bicycle! Prompt, awesome communication and super easy. Highly recommend
customer, en2 days ago
On time
On time. Easy to find at airport. Great communication and service. EXCELLENT!!!
John R Wayland JR, en2 days ago
Very professional with clear and…
Very professional with clear and constant communication via Whatsapp. My luggage (4 pieces) was picked up, stored safely for 2 weeks and delivered to Madrid Airport on time for my flight. Highly recommend this service.
DG, en2 days ago
Great and friendly service- easy…
Great and friendly service- easy communication and easy t add extra bags. Thanks
T A Schreinert, en3 days ago
Excellent service
Excellent service! Pick up /delivery of luggage far exceeded my expectations. My bag was delivered to our hotel and waiting for us when we arrived
SUZETTE WRIGHT, en4 days ago
Easy and punctual
Miguel and Franco were very kind and helpful with all our luggage. 6 people. Luggit was very easy to use. Arrived on time and right to our door step. Would ise them again without hesitation.
Richard Barcelona II, en4 days ago
Greeted us with a smile even though we were late
Our flight was late and then we got stuck in the passport line in Madrid. LUGGIT keeper Kevin waited for us and greeted us with a smile when we finally made it to him to drop off our bags. It was really easy to spend our long layover in the city and not worry about our luggage. Thank you!
jac, en5 days ago
Excellent service
Excellent service. Picked up on time, clear instructions. Informed me about drop off and kept me updated
customer, en5 days ago
Professionalism
The Luggit team was professional, on time, and safe to use.
Kat, en5 days ago
We used the Service to pick up our…
We used the Service to pick up our luggage from our hotel in the morning and to deliver to the airport in the evening. Pick up was delayed by a few minutes but customer service was excellent in coordinating the pick up. Jonathan the driver even helped to carry the heavy luggage from our doorstep to the van. The bags were tagged and tracked in their system. Delivery at the airport was a few minutes early but the driver waited till I could reach them. The service is very efficient and trustworthy. I wish my ChatGPT research had shown this service much earlier. I would have used them when I arrived in Lisbon if I had known about them earlier. The entire booking process was on line and customer service was very supportive in English and on WhatsApp.
customer, en6 days ago
Very reliable and friendly
Very reliable and super friendly. Really easy to use. Would definitely use again.
Lesley, en6 days ago
Reliable and punctual service with…
Reliable and punctual service with great communication via WhatsApp.
customer, en7 days ago
Fast and simple
Fast and simple
customer, en7 days ago
Excellent service
Excellent service! The pick-up driver was perfectly on time at the airport and very responsive to messages throughout the process. Having our bags securely stored and delivered straight to our hotel days later was incredibly convenient. Highly appreciate the seamless experience!
Vopboss, en7 days ago
Great company
Great company! I was given the wrong address of my location. This company, helped me, waited for me and got to my location. Thank You
customer, en8 days ago
Wonderful team they’ve saved my luggage!
Wonderful team they’ve saved my luggage!
customer, en8 days ago
Pickup & delivery was very efficient
Pickup & delivery was very efficient. Driver was very friendly.
customer, en8 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.