👍 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Amazing experience
Service was swift and perfectly on time. My keeper Alae was very nice. It’s only been 2 hours since I collected my parcel but I’ve already recommended LUGGit to 7 people! Will defo use it again.
Vaishnavi, GB9 hours ago
Great service
So helpful and so convenient
Arden Spehar, US14 hours ago
Really great experience
Really great experience. First time users of the service. Easy for the pickup at the airport with clear instructions. Delivered on time at our appartment. Reasonable price. Very kind delivery man. Will reuse the service without a doubt.
Y.P., CA15 hours ago
Excellent service!!!!
We were staying in Lisbon and took a 3 day trip to the Algarves. We needed to store our luggage and used LUGGit. I was easily able to book online and schedule drop of and pick up times. Our luggage was collected on time and our delivery driver was fantastic and so helpful. Returning, we came back a day early and had to change our delivery address. This was easily done via WhatsApp. I cannot recommend LUGGit enough. Response time on WhatsApp was within seconds, I was kept up to date on the status of delivery, and notified when they were outside. Both delivery drivers arrived on time and were both very pleasant and helpful, as was Jaime who corresponded with me on WhatsApp. Service 10/10!! I definitely recommend LUGGit and will us them again in the future!
Petula, US15 hours ago
Arrived on time and made all the…
Arrived on time and made all the necessary adjustments when we were delayed at the airport getting through customs. Positive experience, would use them again.
Ken Jewett, USa day ago
Highly recommended!
The service was great! I would recommend to anyone to use it instead of paying for luggage storage at the airport
Marcela, USa day ago
Wow LUGGit rocks!
Incredibly efficient service, perfect app, nicest Keeper (Miguel), very affordable price. I am so happy we discovered LUGGit and will use them in every city we stay!
Razvan Dobre, IE2 days ago
Perfect service, made our first day at porto perfect!
The time the keeper came to pick was accurate and even a bit early which was perfect for us. They connect us kindly in each step in the process, and was very kind and paacieent when we wrote the address wrong. When coming to drop the suitcases they came exctly on time. We highly recommend about this service!
Aya Beki Zaken, PT2 days ago
Reliable service
The service was great and easy for a competitive price. The Keeper was on time to pick up our luggages and to give them back. The service was responsive during all the period.
Jade, FR3 days ago
Brilliant service
I had no idea this service existed. It was great! It basically gave us a whole extra day in Barcelona because we didn’t have to worry about our luggage between checking out from our accommodation and arriving at the airport. Saved us time, money and stress. Keeper Alae was friendly, helpful and a great communicator. Communication via chat was with a real person, instant and effective. I want to give more than five stars! Thank you Luggit team x
Andrea Baldwin, AU4 days ago
We had an excellent experience with…
We had an excellent experience with LUGGit and would definitely use them again. Carla met us at Porto airport to collect our bags and dropped them at our apartment later that afternoon. Our flight was delayed and it took forever to get through passport control but Carla was kind, cheerful and helpful and took all the stress out of it! The app helped co-ordinate the pick up (and drop off) and she spoke great English so we could speak on the phone while the delays were going on. Fantastic service and a great start to our holiday!
Jade Ahasan, GB5 days ago
Excellent experience with luggit in…
Excellent experience with luggit in Lisbon. Bags were picked up on time from airport and dropped of in timely fashion. The app interface is also very helpful
MR I SHAFIQ, ES5 days ago
This was a super experience
This was a super experience, I recommand it
Rapha , FR6 days ago
Great communication and efficient!
Great communication and efficient!
Medha Jasti, US6 days ago
great just great
great just great
Raafat Toss, PT6 days ago
Great experience
Great experience Highly recommend the service
Cristina Castano, GB7 days ago
Excellent
I had a great experience using Luggit. I needed a place to store my luggage between hotel check-out and check-in, and their service was exactly what I needed. The whole process was smooth and easy to arrange. I felt completely safe leaving my belongings with them and everything was returned in perfect condition. It really gave me peace of mind and allowed me to enjoy my free time without dragging bags around. Highly recommend!
Jackie Rose, DK7 days ago
Good !!
Good !!! quick and convenient 😉
Nassima G, PT7 days ago
You guys are the best
You guys are the best. They took very good care of me ❤️
Mostafa, FR8 days ago
Fantastic service!
Fantastic service from Luggit in Porto! Everything was smooth and super convenient. My Keeper, Carla, was amazing – punctual, friendly, and very professional. The customer support was also excellent, with quick and clear responses. Highly recommended for a hassle-free experience in the city!
Yentl, NL8 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.