👍 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
1
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
2
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
3
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
5 STARS
Easy, affordable and great staff
customer, PT16 hours ago
great solution
easy, great service! wonderful solution!
Adi, ILa day ago
Easy and professional pickup and drop off
Very easy pickup and drop off. Luggage was secured with locking numbered tags and at dropoff you can verify the tags befor they remove them to assure no tampering. It was so nice to enjoy the city with lugging suitcases around with us. Great job and very professional.
R.C.S., USa day ago
Very punctual and professional
Very punctual and professional. Excellent service.
Juan Jesus Martín Expósito, ESa day ago
Absolutely amazing service
Absolutely amazing service! Great comms and clear instructions. Victor collected our cases from our air BNB and dropped them off at the airport for us, freeing our arms for our last day in Lisbon! Victor was really friendly and took great care of our luggage. I would recommend them 100% and will definitely be using them next time
Kate, GB3 days ago
Great thanks
Great thanks
Jean Luc maumus, US3 days ago
A great experience!!
Great comms before the pick up and delivery. Driver was also very understanding that our taxi to the airport was stuck in heavy traffic and 30 minutes late!! Will definitely use LUGGit again!
customer, GB3 days ago
Great experience. Will definitely use again
Good communication and service. On time delivery.
customer, PT3 days ago
Trustworthy and dependable
Trustworthy and dependable
customer, PT4 days ago
Very good convenient experience
Very good experience from Beginning to end. We learnt about LUGGit from our Aparthotel operator and got a discounted link. Booking was immediate. Then they contacted us on WhatsApp within minutes. Before the day of collection, they contacted us with the driver’s info. On the day of collection, driver Miguel came early for pick up and again early for drop off. Was very helpful and friendly.
Joe Brown, HK4 days ago
Great service!
Luggit was easy to book, and they were easy to communicate with. They answered my questions quickly and clearly. Also our flight was delayed, and they accomodated the change. Our driver waited for us even though we were late.
customer, PT5 days ago
Super reliable and helpful!!
This service is great since Luggit can help store your luggage while you go walk around the town with ease and pick them up again at the designated place and time! Very happy with the service provided and István is super friendly too!
Syafiq Sobri, SG5 days ago
bickepacking 3weeks
We did bickepacking in Portugal for 3 weeks in November and needed to store our oversize luggage (2x bike transport bags). Pick-up by our arrival at Lisabon airport= perfect! Everything went transparent and smooth. Pick-up by our departure from Lisabon airport=perfekt! I can highly recommend LUGGIT.
Alexandra Pacutova, CH5 days ago
Everything ok
Everything ok
Sig Alessandro, ES5 days ago
Great e experience
Great experience. On time, very helpful.
customCES, PT7 days ago
Worked perfectly
Worked perfectly
Nicole, DE7 days ago
Great experience 👍👏
Great experience 👍👏
customer, HR8 days ago
Nice service, convenient!
It was very convenient because we didn’t have to carry our luggage around after check out. The drivers were almost perfectly on time, which we really appreciated.
M. Nagai, NL8 days ago
Very practical service when you have to…
Very practical service when you have to Leave your hotel early but don't want to carry your bags all day
JriS, FR8 days ago
Definitely a game changer!
We decided to use LUGGit to pick up, hold and then drop off our luggage in Lisbon. We arrived several hours before we could get into our accommodations, and not knowing the city, decided to opt for this service. Worked perfectly as described! Would definitely use again if the opportunity arises!
djswedin, US8 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.