👍 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Amazing!
The team members who helped us were SO kind and helpful!!!! We landed in Porto and had the easiest, best experience with LUGGit. I would recommend this to anyone!
Jolie Roberge, USa day ago
Punctual & efficient
Punctual Efficient Courteous
Jessica De Mello, CAa day ago
Great service
Very good customer service
Juan Valladares, PTa day ago
Wow! Great experience
Wow. What a simple process and great communication! luggage was picked up at airport and delivered to our AirBNB exactly on time. Staff was super friendly and the app kept me up to date on arrivals. Will use them again and recommend 100%
Patricia Mauro, PT2 days ago
Great seamless and efficient service…
Great seamless and efficient service which worked brilliantly, allowing us to navigate the hills and cobbles of Lisbon bag-free for the day before our evening flight. Would highly recommend!
Louise Scott, GB2 days ago
Excellent service
Excellent service
JOHN W WILLETT, US2 days ago
Great service
Great service
Anna Yacubovitch, GR2 days ago
Both on time
Both on time
Rudolf Van Hemert, NL2 days ago
Easy to use even your first time
This was easy to use and they are very flexible. My first time ever having a service deliver suitcases and it went seamlessly.
Christopher J., US2 days ago
Great service !
Great service !
Olga Levchuk, PT3 days ago
Perfect first experience with LUGGit!
At first i was not happy. I had paid for the booking but didn’t get a confirmation. I used the chat and the problem was solved very quick by a very kind employee. The driver was perfect on time at the airport to take our luggage. Also the one who delivered the luggage later that day at the appartment was on schedule. Very nice and simple to follow the luggage/driver. Next time i will use LUGGit again! A good first experience 👍🏻😀🧳.
MK, NL3 days ago
I was sceptical but they were great,
I was sceptical and thought I may never see my luggage again! But, it was great. Happily use again.
Al, GB3 days ago
Efficient service
Efficient service. The keeper is nice and responsible
YANG Wenyu, AT4 days ago
Wonderful service! Highly recommend!!!!…
Super easy and so convenient to have someone pick up and drop off our luggage as we had a lot. Communication was smooth and easy; prices were very fair and reasonable. I highly recommend!!
Catherine J Mays, ES4 days ago
Super convenient
Super convenient, booked same day. On time pick up and delivery.
jenni, US4 days ago
Great service
Great service
Narain Mandhan, PT4 days ago
Excellent service.
Great service, clear communication and well organized. We were delayed at immigration and the driver waiting passed the deadline. Will use there services again without hesitation.
Pierre Mclauchlan, ES4 days ago
Lugget provided exceptional service
Lugget provided exceptional service! They were prompt, professional, and handled our luggage with great care—no damage at all. Everything was picked up and delivered right on time. I highly recommend Lugget to anyone needing reliable luggage storage
EARL MACDONALD, ES5 days ago
It was a nice service to have and was…
It was a nice service to have and was handeled professionally. The driver was a bit late for the pickup but they offered us compensation without us even asking for it.
Kent Janze, SE5 days ago
Great service
Great service, Highly recommended!!! Made it so easy for us.
Owais, SE5 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.