š 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guestsā time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
Weāll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotelās space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
1
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
2
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
3
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Awesome
Friendly, on time, always available! Triple A rating!š
Ingomar, PT10 hours ago
Wonderful service!!
Wonderful service!!
Yira Santiago, US11 hours ago
Our service was fantastic
Our service was fantastic! This is the 2nd time weāve used this service. Worth every penny. We highly recommend Luggit! On time and great communication during the entire process. Our driver Ali (not sure of spelling) was friendly and professional!
Anne, CA14 hours ago
JUST WOW
Whoever came up with this simple but brilliant idea amazed me, we were hesitant as a group of 8 girls but took a leap of faith and loved the service and the convenience. It made our travel so much easier and convenient. Will definitely use them again.
Pooja Mahajan, USa day ago
Very easy and useful service
Very easy and useful service. Everything was on time. The driver was kind and helpful. No damage caused to any of the luggage.
Ivan, HU2 days ago
Nice friendly staff
Nice friendly staff. Pick up and drop off on time
Alison Parry-Jones, GB2 days ago
Excellent service
Excellent service, really handy when you canāt check in to your accommodation until later in the day. We stayed in Lisbon, which is very hilly and thereās no way we could have carried our luggage to our Airbnb. A feature of LUGGit, is that they delivered to our accommodation at our chosen time. They provided great communication throughout the day with regard, (the easy meeting point), for collection and when they were on the way to drop our luggage.
Adam Stimpson, GB2 days ago
Amazing experience
Amazing experience. I recommend, super professional.
Ana Andrade, PT2 days ago
Luggage Solution
Fast response, professionalism of the keeper and the agent. Great solution to manage the luggage
A.M., US2 days ago
Convenience and value while traveling
Very easy to book. Helps a lot when traveling with family with a lot of luggage while sightseeing, waiting for check in.
Vicente, US3 days ago
Very efficient
Very efficient, easy to coordinate, on time and customer service was very helpful for a last minute change!
Lourdes Villarrubia Varela, PR3 days ago
Great service
This is such a good service and how amazing it is to check-out from an hotel and not have to worry about going back for the luggage? You just meet at the airport and they hand you your bags there. Amazing
Marina, PT3 days ago
I am totally satisfied
I am totally satisfied. Everything went well. Booking was easy, communication was also smooth. The keeper was kind. Finally we found a service which is very customer friendly and works really well! Book LUGGit without hesitation, enjoy your day without luggage and donāt be afraid!!!
Greta Nebl-Gimesi, HU3 days ago
very good service
very good service
Alan fr HK, HK3 days ago
GREAT SERVICE
Easy to communicate with the office, great communication with driver, easy to locate and great over all delivery and handling of bags. Will use again for sure!!
Kevin Estrada, US3 days ago
Precise timing
Precise timing, great communication and very helpful staff.
Chris, NZ3 days ago
Absolutely first class service
Absolutely first class service, warm friendly guys there exactly as promised, all perfect. Highly recommend.
customer, GB3 days ago
Great communication and very easyā¦
Great communication and very easy process
Tyra Warnock, BE3 days ago
Very well communication
Very well communication. The drivers very friendly. Very good solution in case you need to store your luggage.
Despo, CH3 days ago
Very friendly
Very friendly, very good timing, no remarks.
Nijs, BE4 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.