👍 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
1
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
2
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
3
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
We had an excellent experience with…
We had an excellent experience with LUGGit in Lisbon. Our luggage was picked up at the airport on time and finding the “Keeper” was explained clearly. Our luggage was delivered at the scheduled time, and the Keeper even helped us carry our heavy bags up 3 flights of stairs. Reliable and easy to use! It was a pleasure not having to drag our luggage around while we waited for our Airbnb to be ready. Highly recommend!
Illinois, US19 hours ago
They were friendly and professional
They were friendly and professional. The luggage was picked up and delivered at the exact time requested. This is a great service - thank you
Debby Avery, PTa day ago
You are very punctual
You are very punctual, good job
Customer, CLa day ago
Best one!
The service was excellent! It exceeded all expectations! Frank was excellent and very polite! The luggage pickup and delivery was super easy (they picked it up at our hotel and delivered it to the airport). The whole process was very safe and the price was great compared to other luggage storage places. I recommend it to everyone!
BRUNA SANCHEZ, BRa day ago
Great service
Great service, really easy and well worth the money
Joseph Edward Ryan, GBa day ago
It was an amazing service
It was an amazing service, the girl who picked our luggage up was super nice and trustworthy! 100% great idea, great service, great workers !
Valeria Longhi, IT2 days ago
Arrival and delivery on Time / Keepers helpful
Arrival and delivery on Time. The keepers were very helpful to carry the luggages.
David, PT2 days ago
Picked up at the cruise port on time
Picked up at the cruise port on time. The guy holding LUGGit tag. Called me in advanced. Very professional and great company. Delivered my luggages on time at the appartment I staying. I enjoy my day in Barcelona without worrying about my luggage. I highly recommend this company for your luggage storage.
Karlena Calobrisi, US2 days ago
Great communication
Great communication, when our plans changed it was really easy to contact luggit and make changes. Our driver and our luggage arrived intact and on time I would highly recommend this service to anyone who doesn't want to carry their luggage around while they wait for Airbnb checking time.
Longmont, US3 days ago
Really convenient service
Really convenient and frees you up to enjoy the city before talking your flight. Wish they were in more cities. Also means you don't need to go back to the area to pick up your bags like other services, which makes it much less stressful and time-consuming.
Naomi, GB3 days ago
The best company ever
The best company ever! Pick up and drop off was within 5 minutes of specified time. A map is provided so you can track the movement of pick up/drop off vehicle. My luggage was returned in perfect condition. I will always use this company where possible. Thank you!
Lyndall Callaghan, GB3 days ago
Super recomendable!
Super recomendable!! Puntuales y profesionales. Un 10!
customer nov., ES3 days ago
Convenient
Convenient, well organized, great service. Victor is especially nice and personable. Much appreciated!
customer, PT3 days ago
Super service
Super service, clean and on time. Alle was really kind and helpfull
customer, ES3 days ago
It’s safe. Very friendly
Very friendly, arrived on time, I recommend them.
customer, PT4 days ago
The service was exceptional
The service was exceptional! Very professional and punctual. Would recomend the service to everyone!
Matias, US4 days ago
Great experience
Great experience! Picked up when they said they would and dropped off 20 min early. Would recommend !
David, US4 days ago
Smooth and friendly service!
The collection of bags from the train station and delivery later in the afternoon to the holiday apartment went really well. The service was friendly and smooth.
customer, FI4 days ago
Absolutely perfect
Absolutely perfect! Would definitely reccomend!
customer, NL4 days ago
Great service
Great service, on time delivery on airport.
customer, SI5 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.