👍 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Fantastic service - first time user
Fantastic service - first time user, wasnt really sure what to expect but both the person picking up and the person dropping off were both on time and professional - would not hesitate to use them again
Mandy Robson, GB2 days ago
Fantastic service
Carla took care of our luggage. What a wonderful wonderful service. The pick up occurred on time and the drop off occurred on time with pleasant customer service in between. I highly recommend this fantastic service.
Debra Jones, NL2 days ago
Excellent service!
Our keeper Camila collected our luggage and timely delivered it to the meeting point. Booking on Luggit app was easy to do and I also could change delivery time thanks to chat box. Absolutely recommended!
Sabrina, IT3 days ago
Had a great experience using LUGGit
Had a great experience using LUGGit. Our luggage was picked up on time from our accommodation and delivered as requested to the airport. This meant we had the whole day to spend was we wished without either lugging our cases around with us or having to return to a location which wasn’t convenient for our return journey home. Will definitely use again!
Tracey Radford, GB3 days ago
Newbie
We were new to this process and in a foreign country. If we can figure it out anyone can!
Lori, US3 days ago
Great service!
Excellent service, luggage picked up from the airport and delivered later to our Airbnb flat.
Milla, FI3 days ago
Excellent service
The staff was very helpful and assisted us a lot. We will choose you again.
IOANNIS CHARDALIAS, GR4 days ago
On time and courteous.
On time and courteous.
Kristina Guillet, US4 days ago
Highly recommended!
I had a great experience with LUGGit. They picked up and delivered our luggage on time. The staff were friendly and very pleasant to deal with. The app is easy to use and works really well. Highly recommended if you want a smooth and stress-free luggage service!
Tonje Magnussøn, NO4 days ago
My travel arrangements were delayed and…
My travel arrangements were delayed and LUGGit were very obliging in altering the prearranged drop offs at late notice.
Ricca, NL4 days ago
Great service!
We loved to discover this service. Sometimes you have to check out and then have hours of free time ahead before heading to the airport, so being able to store luggage and have it delivered at a location of your choice is wonderful! Also the communication/information via whatsapp and the app was really good! Highly ppreciated and recommended!
Stéphanie, LU5 days ago
It was super comfortable to that I…
It was super comfortable to receive my luggage on time!!! I really appreciate it:) Thank you!!!!
Kumiko Tsunoda, FR5 days ago
Easy life
This is something that makes life easier, to not worry about you heavy luggage and strol the city until check in, Is something that from now on I will always use. Exactly on time was the pick up, Exactly was the time of delivery, Exactly was the address in both ways. Exactly an easier life.
Nikola Bakic, RS5 days ago
Timely pickup and delivery!
Timely pickup and delivery!
Barbara Chaves, BE5 days ago
Very punctual really great
Very punctual really great
Mohammed tayeb, GB5 days ago
HIGHLY recommend!!
HIGHLY recommend!!! Very easy to communicate with, friendly staff, arrived on time, treated our luggage with care. No issues at all. Helped our travels so we could start exploring without carrying luggage around, since we couldn’t check-in at our Airbnb until later. Very satisfied with this company and service!
Karsen Weldon, US5 days ago
Really takes a load off your back!
Antoine met us at the airport and took 8 heavy totes / bins / bags. Luggit stored our stuff overnight. Bruno and Bruno both promptly delivered everything as scheduled the next morning. All three workers were excellent! Luggit was a life / back - saver!!! And amazing solution to our relocation problem! Thank you to everyone who helped us!
Brian Joy, GB5 days ago
On time and good service.
On time and good service.
Federico, ES5 days ago
Good communication and security…
Good communication and security procedures - would recommend and use agin in Lisbon or other cities.
JM, GB5 days ago
It was very professional work and on
It was very professional work and on time at pick and at delivery. Very satisfied and happy and shall always use this service. Well done 👍🏼
Fahad Bindrees, SA6 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.