š 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guestsā time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
Weāll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotelās space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
1
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
2
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
3
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Worth it!
Great service. Made for an easy travel day.
Lynda Rossi, US9 hours ago
Superb experience in Lisboa
Superb experience in Lisboa. Great attention and service by Victor! Very grateful
Gershwin, AW10 hours ago
Great Service perfekt in time
Great Service perfekt in time
customerTK, DE11 hours ago
Amazing experience
Amazing experience, the comfort this services brings for the price is unbelievable, they were punctual. The only thing is that when they came to bring my bag back the man was not wearing the orange shirt, what made a little bit difficult to find him.
customer, BR12 hours ago
HIGHLY RECOMMEND
It was so easy to have my bag picked up and dropped off. Everything about this service was so convenient easy and I would highly recommend!!
customer, GB16 hours ago
No fuss luggage assistance
It was easy to set up our luggage pick-up, which was only one call away or even easier online through the app. Carla was our organiser and kept us fully informed of when our luggage was being picked up and being delivered. We arrived at the airport earlier than expected and Carla personally collected our luggage from storage and delivered it to us ahead of schedule...very impressive and above and beyond. Thank you Carla.
Peter Poole, GB17 hours ago
Very easy to use
Very easy to use. Service was timely and accurate.
Alessandra Righetti, IT20 hours ago
Got on time
Got on time. My address was not persaice so he park a bit far. The larges came on time at the place. Very good
customer, ILa day ago
They were very helpful andā¦
They were very helpful and accommodating even though we made some mistakes on our reservation. Appreciated the service and would use them again.
Honeydew Health, USa day ago
What a great service
What a great service! We were able to enjoy our early arrival day without dealing with our luggage. The communication was great and they were very flexible with our late flight.
Susan, USa day ago
Friendly staff
Good communication. Friendly staff. Overall service is good.
Joe M, TH2 days ago
Hassle free
Not so good an experience when collecting our luggages. Didnāt think it was so far out after the carpark. The timing was perfect when we collected it though. Ultimately it Very hassle free process, they were clear who was to pick up the luggages so is feels safer
YL, NL2 days ago
Efficient and friendly on time
Efficient and friendly on time
Alessandra, IT2 days ago
Incredible Experience
LUGGit, was the best decision to make when I learned we would not be able to check in to the rented apartment till mid afternoon. Of course all was set for our arrival and the plane arrived almost 2 hours late. Then the Entry/Customs was well over an hour wait. LUGGit was amazing with the flexibility and communication. The service of collecting the luggage and delivering was truly outstanding. What a wonderful experience and service.
Mary Kremidas, US2 days ago
Great service
Great service! Absolute five star!
Zsuzsanna Nagy, HU2 days ago
What a great service
What a great service. Our luggage was picked up promptly and delivered safely to the airport. Carla was super friendly and efficient. Luggit should be in every city.
Sue, GB2 days ago
Simple and seamless
This was literally the easiest and most seamless thing. I was a bit wary about using a delivery service for my luggage but this made everything so easy and simple. I was able to spend my last day in Porto without lugging my luggage around. It was lovely. I would 100% recommend this service again and will be using in the future when I travel.
Jessica Kravitz, JP3 days ago
Great airport to Airbnb to Airport Service. Highly Recommend.
Great service, efficient, convenient and safe. The door to door process was so easy with clear communication on pick up and drop off locations and times. The driver was punctual and it all worked smoothly. Would highly recommend.
Eileen M, GB3 days ago
Domingo was on time for pick up
Domingo was on time for pick up, fractionally early in fact but we'd factored that in and were ready for him. My tip would be to allow a little bit of extra time if flying from Madrid international as the drop off and pick up area can get chaotic. Overall the experience was great, much easier than lugging suitcases around Madrid all day.
Mark Collins, AU3 days ago
We were delighted with the ease andā¦
We were delighted with the ease and efficiency of the service. No hassle or concern about security and being reliable. Great service thank you
Grant Fairlie, AU3 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.