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Automated luggage pick-up, storage, and delivery for your guests
Improve guest experience with the most seamless and safe luggage solution while maintaining your planned check-in and check-out times, for free!
Trusted by
Why we should work together
Deliver exceptional service to your guests, increase operational efficiency, and boost your revenue with our automated luggage solution.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Optimize your operations
Avoid logistical complications with early check-ins and late check-outs
Save time
Minimize your workload by letting us handle luggage logistics
Dedicated customer support
Our team will handle all of your guests' luggage needs for you
Extra revenue
Earn commissions every time your guests book LUGGit
How it Works
1
We create a personalized landing page for you
With your brandās logo and your own discount code, ready in one business day. Completely free!
2
Integrate into your guest communications
Include LUGGit in your pre-check-in and check-out messages. Our team will guide you every step of the way.
3
Delight your guests and earn extra revenue
Get notified whenever your guests book our service, while they enjoy a stress-free check-in and check-out experience.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Convenient, reliable, and stress-free
LUGGit was very convenient and quick to arrange! Communication was smooth via WhatsApp with all the necessary updates, and being able to track the driver online before pickup gave me extra peace of mind. If youāre checking out in the morning but flying in the evening, this service is fantastic - it lets you explore the city hassle-free without being tied to a specific location!
Anastasiia, ES4 hours ago
Completely smooth operation.
Completely smooth operation.
Christine Hipple, ES20 hours ago
An awesome experience
An awesome experience. Carina came to pickup our 3 bags and gave them to us at the bus stop on time, ensuring everything was safe and secure!
Shubham Grover, PT2 days ago
Friendly, convenient and reliable
Great service that allows you go bag free. The driver was very friendly and efficient and explained the process clearly. It is great that you can see when they have arrived at the pickup/drop off location.
Emily Ellison, FR2 days ago
The driver was right in time
The driver was right in time, friendly and helpful.
Klant, NL2 days ago
Great service
Great service. Always on time.
Stan Nash, GB2 days ago
On time and seamless pick up andā¦
On time and seamless pick up and delivery
Ashish R, IN2 days ago
Domingo was outstanding
Domingo was outstanding. He was on time and courteous on pickup and delivery.
F. Garcia, US2 days ago
5 Star service
We were very pleased with the service. Everything was punctual, and our bags were handled with great care.
Ahmed Haydar, ES2 days ago
Wonderful service
Wonderful service. So friendly and punctual.
Elisabeth Schneidinger, AT3 days ago
Excellent service and very kind people!
Excellent service and very kind people!
Richard, NL3 days ago
Fantastic service.
Fantastic service. Booked for our luggage to be collected from our apartment, friendly helpful staff collected it, and we arranged a time to drop off back to us at the airport. In the end we were at the airport early, and they we able to accommodate dropping off our luggage earlier than had been agreed at no extra cost. Super responsive on WhatsApp to our queries giving name and collector to give us assurance about handing over our luggage! The orange vests made it very easy to identify the team
Robert Prowse, GB3 days ago
Safe and convenient
Service was as advertised. Transporter was very friendly, picked up our luggage at our hotel and delivered it to the airport so we could enjoy our last day. Would use again!
Justin Wright, FR3 days ago
Very easy to use
Very straightforward process. Staff was great.
Stephen Mills, CA4 days ago
Service was excellent
Service was excellent, driver navigated and communicated through a busy Barcelona airport departures to connect at pick up and service was equally as good at drop off. Would highly recommend .
John Owen, CA5 days ago
They were very accommodating
They were very accommodating. I was initially apprehensive, but they ādeliveredā. Thank you!
Traci, US5 days ago
Very good and reliable service
Very good and reliable service. Delay of my flight was no problem, the Keeper was very nice. Will book Luggit again on my next trip.
Lars, PT5 days ago
Very accommodating
Very accommodating, very easy to use. Really nice gentleman
Robert Browne, CA5 days ago
Great service
Great service, good communication and easy to work with.
Lisa Johnson, PT6 days ago
Excellent experience
Iāve never heard about LUGGit before my stay in Porto, it is an amazing service. They pick up your luggage where and when you want, and you also decide where and when the my drop off that.
Alice, IT6 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.