💯 Rated 4.9/5 (5000+ reviews)
Luggage pick-up, storage and delivery in Madrid
More than your average luggage storage - we’ll come to you wherever you are in Madrid and store your bags!
Join +20 000 luggage-free travellers
Very good!
The ease and convenience of the service.
Very convenient
Very convenient. Everything went well
Excellent service
Excellent service. They were Friendly and helpful. Received up to date messages and found them very easy to use.
great service
great service
The service was great
The service was great, and it was a lifesaver to avoid taking all my bags on the trip.
5 stars - great experience
I had a great experience with Luggit. This was my first time using the service but definitely not the last one. The pickup and dropoff was easy to arrange, the driver was on time and very friendly as well as the staff I was in contact with via the app. I had to modify my originally scheduled pickup time, which was easy to do. I would highly recommend this service if you want to safely store your luggage at an affordable price while exploring the city.
Great experience
Great experience! The driver Jonathan even made the effort to help me send the luggage to checkin place as I am alone with a toddler. Thank you so much Jonathan for your help. Really appreciate it! Highly recommended!
Raúl was excellent in helping us
Raúl was excellent in helping us. I will recommend your service for being so helpful.
Highly recommend
They were very helpful and promt. I highly recommend them
Jonathan was amazing
Jonathan was amazing. Super friendly, helpful, made us feel comfortable. The service was amazing and it was so nice to not have to take our luggage everywhere during our stay. And it was very affordable. Would definitely do it again.
Great attendant!!
Jonatan was great in supporting us!!
Great serviced
Great service
Fantastic service
Fantastic service to get your luggage delivered to airport and at the same time you do not have to drag them around the town for the day.
Great service
Great service! It exceeded my expectations.
Great experience using Luggit ❤️
I had a very enjoyable, efficient, and easy and smooth experience with this company, from the booking of my luggage pick up, to the dropping, and then picking up of my luggage.
Excellent service highly recommended
Excellent service highly recommended
Timing and service
Timing and service
Easy and secure service
Easy and secure service
Great communication was there to…
Great communication was there to collect the cases on time and when we arrived at the airport made life so much easier using this company!
Very convenient service!
Very convenient service! We had our luggage picked up at the Airbnb and delivered to the airport 7 hours later. It went really well and I was happy with the service.
How it works
Book in seconds
We pick up
We store
We deliver
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500€
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
Download the LUGGit App
Stay in control and simplify your experience, so you can focus on your trip plans.
Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your luggage picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time through the app and reach our support team anytime via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center.
LUGGit prices start at 4.99€ per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app (Android or iOS). You’ll see the full price before confirming or making any payment.
For more information, please visit our Help Center.
Yes, safety is always our priority. When your bags are picked up, they’re sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app (Android or iOS) and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500€, and you can choose to upgrade to premium insurance, covering up to 1200€ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center.
After you book, we’ll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeper’s name, vehicle details, and contact information.
You can track your luggage in real time using our app (Android or iOS). When your Keeper arrives at the pickup or delivery location, they’ll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellations made up to the day before your scheduled pickup are free of charge. However, a fee applies for same-day cancellations, and a no-show will result in the loss of the total service value.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, or number of bags, at any time by contacting our support team. Please note that all changes are subject to availability and may result in an adjustment to the final price.
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate. The fastest way to reach us is through WhatsApp or the live chat on our website or app (Android or iOS), where we typically reply in under 2 minutes!
For more specific inquiries, please use the appropriate email below:
- Financial or administrative: fin@luggit.app
- Commercial partnerships: partners@luggit.app
- Careers: jobs@luggit.app
- General questions and account deletion: support@luggit.app
For more information, please visit our Help Center.
Luggage storage and delivery near you in Madrid
Arriving in Madrid in the morning but can only check in to your hotel later in the day? Or maybe you’ve checked out and still want to explore Gran Vía or grab another tapa? We’ve all been there. With LUGGit’s luggage storage and delivery service, you get to enjoy those extra hours in Madrid before check-in and after check-out without being tied down by your luggage!
LUGGit is Europe’s number one baggage delivery service, offering the most flexible and convenient solution for anyone looking to store luggage, from suitcases and backpacks to bikes and surfboards. Whether you’re sightseeing in the historic city center or venturing to hidden gems, our professional Keepers will meet you wherever you are to securely pick up or deliver your belongings, so you can enjoy Madrid stress-free.
Why choose LUGGit instead of a regular luggage storage service in Barcelona?
No unnecessary trips to store your bags
Unlike traditional luggage lockers or luggage storage services, with LUGGit you don’t need to find a place to store your bags. You also avoid having to go to the same place twice to drop off and pick up your luggage, because our Keepers will always come to where you are. This way you get more time to explore Madrid completely hands-free and focus on your plans.
Your luggage is safely stored by trained professionals
Unlike many luggage storage services that leave your belongings in local businesses like shops, restaurants, or cafes (often with limited security), LUGGit prioritizes safety above all.
With LUGGit, your luggage is handled by carefully vetted and trained Keepers who seal each bag securely in your presence. You can also track the location of your luggage in real time through our app, ensuring complete transparency and safety.
Customer support team dedicated to all your luggage storage needs
From 8 am to 8 pm, you can talk to a real person from our team via toll-free calls, online chat, or WhatsApp. Our team will go above and beyond to accommodate your luggage storage needs, and answer any questions you may have.
Highest customer satisfaction in the industry
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service in Madrid. Just read our reviews and see for yourself why travelers from all over the world love us!
Locations in Madrid where you can store your bags
Our baggage delivery service goes anywhere you are in Madrid, just select your preferred luggage pick-up and drop-off points when you book a service. Here are some popular places you can choose:
Luggage Storage at Adolfo Suárez Madrid-Barajas Airport
Skip the inconvenience of airport lockers at Adolfo Suárez Madrid-Barajas Airport. With LUGGit, our Keepers meet you directly at the airport and deliver your bags to any location in Madrid. Perfect if you’re not planning to return to the airport!
Luggage Storage at Atocha Station
Arriving to Madrid by train at Atocha? Whether you’re heading to the Reina Sofía Museum or wandering Retiro Park, our Keepers will securely handle your bags so you can enjoy Madrid’s treasures bag-free.
Luggage Storage at Chamartín Station
Whether you’re traveling to or from Chamartín, LUGGit ensures a seamless experience. Meet our Keepers at the station, then dive into Madrid’s lively atmosphere or hop on your train worry-free.
Luggage Storage in Madrid City Center
Whether it’s Sol, La Latina, or Lavapiés, Madrid’s city center is full of must-visit neighborhoods, and LUGGit can pick up and deliver your bags wherever you are.
We store luggage of any size for however long you need!
Are you carrying just a backpack? Or maybe heavier sports equipment like bicycles, golf clubs or surfboards. Whatever it is, we carry it for you! With LUGGit, you can also enjoy same-day luggage storage and delivery or long-term luggage storage if you’d like to store your bags for several days or weeks.
How to book your luggage storage and delivery in Madrid with LUGGit
So you’ve decided you want to enjoy all your time in Madrid without the hassle of carrying luggage around? Our luggage transport and storage service is here for you:
Easily book through our app or website - use our app for real-time pick-up or book through our website. It’s simple: choose your pick-up and drop-off locations and times, select the amount of luggage and your payment method. We’ll take care of the rest!
Meet your Keeper - your Keeper will meet you at your chosen pick-up location to seal and safely store your bags. All our Keepers are English-speaking and very friendly, so feel free to ask them any recommendations about Madrid.
Enjoy your day in Madrid bag-free - you are now free to explore while your belongings are safely stored in our luggage storage facility. When it’s time to get them back, our Keeper will meet you again and return your luggage.
You’re all set! Book LUGGit now and enjoy the most convenient luggage storage option for all of those looking to make the most of their time in Porto. Wander through the streets of Gran Vía, savor a cup of café con leche in a charming plaza, and lose yourself in the art-filled halls of the Prado Museum, all while leaving your luggage behind.
You are ready
