🚀 Starting at 4,99€/bag
Luggage pick-up, storage and delivery in Madrid
More than your average luggage storage - we’ll come to you wherever you are in Madrid and store your bags!
Loved by our customers
Brilliant service
I had no idea this service existed. It was great! It basically gave us a whole extra day in Barcelona because we didn’t have to worry about our luggage between checking out from our accommodation and arriving at the airport. Saved us time, money and stress. Keeper Alae was friendly, helpful and a great communicator. Communication via chat was with a real person, instant and effective. I want to give more than five stars! Thank you Luggit team x
We had an excellent experience with…
We had an excellent experience with LUGGit and would definitely use them again. Carla met us at Porto airport to collect our bags and dropped them at our apartment later that afternoon. Our flight was delayed and it took forever to get through passport control but Carla was kind, cheerful and helpful and took all the stress out of it! The app helped co-ordinate the pick up (and drop off) and she spoke great English so we could speak on the phone while the delays were going on. Fantastic service and a great start to our holiday!
Excellent experience with luggit in…
Excellent experience with luggit in Lisbon. Bags were picked up on time from airport and dropped of in timely fashion. The app interface is also very helpful
This was a super experience
This was a super experience, I recommand it
Great communication and efficient!
Great communication and efficient!
great just great
great just great
Great experience
Great experience Highly recommend the service
Excellent
I had a great experience using Luggit. I needed a place to store my luggage between hotel check-out and check-in, and their service was exactly what I needed. The whole process was smooth and easy to arrange. I felt completely safe leaving my belongings with them and everything was returned in perfect condition. It really gave me peace of mind and allowed me to enjoy my free time without dragging bags around. Highly recommend!
Good !!
Good !!! quick and convenient 😉
You guys are the best
You guys are the best. They took very good care of me ❤️
Fantastic service!
Fantastic service from Luggit in Porto! Everything was smooth and super convenient. My Keeper, Carla, was amazing – punctual, friendly, and very professional. The customer support was also excellent, with quick and clear responses. Highly recommended for a hassle-free experience in the city!
I can't believe we haven't used this before!
That was amazing! We had a long travel to get to Porto and we were able to drop our luggage and tour the city with only a backpack for our family of five. It was freeing and so easy! I can't believe we haven't used this before!
Amazing service
Amazing service, very kind driver, easy communication in English
Everything was perfect
Everything was perfect
trust and punctuality.
trust and punctuality.
The keeper was wonderfully patient with…
The keeper was wonderfully patient with us as we struggled to find the meeting spot in the airport. He was kind, friendly, and helpful.
Very satisfied with the service
Very satisfied with the service. We had a delayed flight, and they very easy to communicate to. Very polite service, would not hesitate to use it again.
Professionalism
Basically, what I really liked was that the woman was punctual, very helpful, kind and approachable with me, things that I value a lot in services that I pay for.
We handed over an odd size bag with…
We handed over an odd size bag with surfboards at Lisbon airport. The luggagekeeper was accurate, very friendly and helpful. He even helped us putting the boardbag on the roofrack of the rental car ❤️
Highly recommend
Very easy to book, regular text message on status of collection also app available to show location of driver. Jonathan who was assigned to collect and delivery our luggage was punctual and polite. Overall great service and saved us lugging our luggage around with us after checking out of our Airbnb, we were able to explore Lisbon for a few more hours before our flight luggage free.
How it Works
Book your service
We pick up your luggage
Enjoy your time luggage-free
Explore Madrid stress-free knowing your luggage is safe. A Keeper will deliver it to you at your chosen time and place!
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory Requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500€
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
Download the LUGGit App
Stay in control and simplify your experience, so you can focus on your trip plans.
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
When the Keeper collects your luggage, they seal each bag with a tamper-proof seal with a unique number and QR code. These seals identify your bags and ensure they are untampered.
During the service, you always have access to your luggage location and the responsible Keeper's contact.
Each bag is insured for up to €500 to cover any unforeseen external event. When you request the service, you can activate the Premium insurance, insuring each bag for up to 1200€.
The value of the service takes into account three factors. The luggage pick-up and delivery locations, the storage time, and the number and type of bags.
You can see the price on this page by filling out the conditions you want for the service. You can see the price before making any payment.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information.
Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Our support service is available every day between 8 am and 8 pm local time (UTC/GMT+1).
The best way to contact us is to send us a message on Whatsapp or via the Webpage chat (website or app).
Any financial or bureaucratic questions should be sent by email to: support@luggit.app.
To cancel the service or change its conditions, you must contact our team, identifying the request ID and your requirements.
You may cancel the service free of charge up to the day before the scheduled service.
However, if you cancel on the same day, a fee of €7.50 will apply. Additionally, if you cancel less than 30 minutes before the scheduled pick-up time, a fee of €10.00 will be charged. Failure to show up for the service will lead to the total loss of its value.
We will always strive to meet any exceptional needs and ensure you have your luggage where and when you want it.
Luggage storage and delivery near you in Madrid
Arriving in Madrid in the morning but can only check in to your hotel later in the day? Or maybe you’ve checked out and still want to explore Gran Vía or grab another tapa? We’ve all been there. With LUGGit’s luggage storage and delivery service, you get to enjoy those extra hours in Madrid before check-in and after check-out without being tied down by your luggage!
LUGGit is Europe’s number one baggage delivery service, offering the most flexible and convenient solution for anyone looking to store luggage, from suitcases and backpacks to bikes and surfboards. Whether you’re sightseeing in the historic city center or venturing to hidden gems, our professional Keepers will meet you wherever you are to securely pick up or deliver your belongings, so you can enjoy Madrid stress-free.
Why choose LUGGit instead of a regular luggage storage service in Barcelona?
No unnecessary trips to store your bags
Unlike traditional luggage lockers or luggage storage services, with LUGGit you don’t need to find a place to store your bags. You also avoid having to go to the same place twice to drop off and pick up your luggage, because our Keepers will always come to where you are. This way you get more time to explore Madrid completely hands-free and focus on your plans.
Your luggage is safely stored by trained professionals
Unlike many luggage storage services that leave your belongings in local businesses like shops, restaurants, or cafes (often with limited security), LUGGit prioritizes safety above all.
With LUGGit, your luggage is handled by carefully vetted and trained Keepers who seal each bag securely in your presence. You can also track the location of your luggage in real time through our app, ensuring complete transparency and safety.
Customer support team dedicated to all your luggage storage needs
From 8 am to 8 pm, you can talk to a real person from our team via toll-free calls, online chat, or WhatsApp. Our team will go above and beyond to accommodate your luggage storage needs, and answer any questions you may have.
Highest customer satisfaction in the industry
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service in Madrid. Just read our reviews and see for yourself why travelers from all over the world love us!
Locations in Madrid where you can store your bags
Our baggage delivery service goes anywhere you are in Madrid, just select your preferred luggage pick-up and drop-off points when you book a service. Here are some popular places you can choose:
Luggage Storage at Adolfo Suárez Madrid-Barajas Airport
Skip the inconvenience of airport lockers at Adolfo Suárez Madrid-Barajas Airport. With LUGGit, our Keepers meet you directly at the airport and deliver your bags to any location in Madrid. Perfect if you’re not planning to return to the airport!
Luggage Storage at Atocha Station
Arriving to Madrid by train at Atocha? Whether you’re heading to the Reina Sofía Museum or wandering Retiro Park, our Keepers will securely handle your bags so you can enjoy Madrid’s treasures bag-free.
Luggage Storage at Chamartín Station
Whether you’re traveling to or from Chamartín, LUGGit ensures a seamless experience. Meet our Keepers at the station, then dive into Madrid’s lively atmosphere or hop on your train worry-free.
Luggage Storage in Madrid City Center
Whether it’s Sol, La Latina, or Lavapiés, Madrid’s city center is full of must-visit neighborhoods, and LUGGit can pick up and deliver your bags wherever you are.
We store luggage of any size for however long you need!
Are you carrying just a backpack? Or maybe heavier sports equipment like bicycles, golf clubs or surfboards. Whatever it is, we carry it for you! With LUGGit, you can also enjoy same-day luggage storage and delivery or long-term luggage storage if you’d like to store your bags for several days or weeks.
How to book your luggage storage and delivery in Madrid with LUGGit
So you’ve decided you want to enjoy all your time in Madrid without the hassle of carrying luggage around? Our luggage transport and storage service is here for you:
Easily book through our app or website - use our app for real-time pick-up or book through our website. It’s simple: choose your pick-up and drop-off locations and times, select the amount of luggage and your payment method. We’ll take care of the rest!
Meet your Keeper - your Keeper will meet you at your chosen pick-up location to seal and safely store your bags. All our Keepers are English-speaking and very friendly, so feel free to ask them any recommendations about Madrid.
Enjoy your day in Madrid bag-free - you are now free to explore while your belongings are safely stored in our luggage storage facility. When it’s time to get them back, our Keeper will meet you again and return your luggage.
You’re all set! Book LUGGit now and enjoy the most convenient luggage storage option for all of those looking to make the most of their time in Porto. Wander through the streets of Gran Vía, savor a cup of café con leche in a charming plaza, and lose yourself in the art-filled halls of the Prado Museum, all while leaving your luggage behind.
You are ready
