đŻ Rated 4.9/5 (5000+ reviews)
Luggage pick-up, storage and delivery in Madrid
More than your average luggage storage - weâll come to you wherever you are in Madrid and store your bags!
Join +20 000 luggage-free travellers
Excellent service
Excellent service
Good
The keeper Miguel was punctual and really professional. Thanks to the luggit service i enjoyed the last day of my trip comfortable and nice. The customer service via whatsapp was also a lot helpful.
Amazing
Amazing, easy, convenient, ill use again
Excellent service
Excellent communication. Everything happened exactly as arranged. Friendly staff. A great service that saved us a lot of hassle.
Happy with the service - would try again anytime!
The experience was great! They met me where I specified, my luggage was safe the entire day while I explored, and they delivered to my new place that afternoon. 10/10 would reccomend.
Luggit- safe, secure, easy
I am really happy we chose Luggit to transport our baggage for a family of 5 from the airport to our rental. I felt thar our baggage was 100% secure - they added bar coded zip ties to securely lock each one of our bags. The driver was polite and prompt. Highly recommend- using this service allowed us to explore freely for a few hours before our apartment was ready.
Wonderful Service!
Easy, straightforward, and an awesome service!
What an amazing experience,and our driver
What an amazing experience,and our driver Bruno was so amazing and helpful!10/10!!!!would definitely use again,and Bruno was amazing,many thanks
This was an awesome experience
This was an awesome experience! LUGGit was able to hold our luggage while we went sightseeing to pass the time until our Air BnB became available. Douglas was very accommodating by returning the luggage earlier than the scheduled time. We were grateful đđ˝
Great service
Great service. Very kind and generous.
So convenient
So convenient. Everything was kept safe and secured
Game changer for transit days
This is such a convenient service, and the team communicate so clearly and effectively so we could trust them totally with our luggage, leaving us free to explore the city without lugging our packs, and without having to trek to and from luggage storage. Being able to go to the airport and meet our bags there- game changer
Excelente servicio
Excelente servicio! Lo recomiendo
Incredibly convenient
Incredibly convenient, timely, excellent communication and when I had to change my drop off time and location, it was seamless!! Will absolutely be using this service in the future
Excellent experience
On time, efficient fit both pick up and drop off. Very good communication throughout. We would definitely use them again.
Super experience with Luggit in Lisbon
Super experience with Luggit in Lisbon. Easy to arrange, very communicative and on time pick up & delivery. Can't fault it and would use again... if only Luggit was in more cities!
super kind and easy
the service was perfect, super kind and easy
Great service
Great service Pickup and Delivery right on time It was a huge benefit for us!
Exceptional Luggage Delivery Service
Exceptional Luggage Delivery Service Highly Recommend! From start to finish this luggage delivery service was flawless. Booking was easy, communication was prompt and clear, and the driver arrived right on time to pick up my bags from the Airbnb. They handled everything with great care, our luggage was properly tagged, protected, and delivered to the airport well before check-in. What impressed me most was the professionalism and friendliness of the team. They provided tracking updates and answered our questions quickly, which made the whole transfer worry-free. The price was fair for the convenience and peace of mind they provided. If youâre traveling and want to skip lugging bags to the airport, this service is an absolute must. Reliable, efficient, and courteous, five stars!
Very prompt
Very prompt, curtious and explained everything. Thanks Bruno
How it works
Book in seconds
We pick up
We store
We deliver
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500âŹ
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
Download the LUGGit App
Stay in control and simplify your experience, so you can focus on your trip plans.
Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your luggage picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time through the app and reach our support team anytime via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center.
LUGGit prices start at 4.99⏠per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app (Android or iOS). Youâll see the full price before confirming or making any payment.
For more information, please visit our Help Center.
Yes, safety is always our priority. When your bags are picked up, theyâre sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app (Android or iOS) and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500âŹ, and you can choose to upgrade to premium insurance, covering up to 1200⏠per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center.
After you book, weâll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeperâs name, vehicle details, and contact information.
You can track your luggage in real time using our app (Android or iOS). When your Keeper arrives at the pickup or delivery location, theyâll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellations made up to the day before your scheduled pickup are free of charge. However, a fee applies for same-day cancellations, and a no-show will result in the loss of the total service value.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, or number of bags, at any time by contacting our support team. Please note that all changes are subject to availability and may result in an adjustment to the final price.
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate. The fastest way to reach us is through WhatsApp or the live chat on our website or app (Android or iOS), where we typically reply in under 2 minutes!
For more specific inquiries, please use the appropriate email below:
- Financial or administrative: fin@luggit.app
- Commercial partnerships: partners@luggit.app
- Careers: jobs@luggit.app
- General questions and account deletion: support@luggit.app
For more information, please visit our Help Center.
Luggage storage and delivery near you in Madrid
Arriving in Madrid in the morning but can only check in to your hotel later in the day? Or maybe youâve checked out and still want to explore Gran VĂa or grab another tapa? Weâve all been there. With LUGGitâs luggage storage and delivery service, you get to enjoy those extra hours in Madrid before check-in and after check-out without being tied down by your luggage!
LUGGit is Europeâs number one baggage delivery service, offering the most flexible and convenient solution for anyone looking to store luggage, from suitcases and backpacks to bikes and surfboards. Whether youâre sightseeing in the historic city center or venturing to hidden gems, our professional Keepers will meet you wherever you are to securely pick up or deliver your belongings, so you can enjoy Madrid stress-free.
Why choose LUGGit instead of a regular luggage storage service in Barcelona?
No unnecessary trips to store your bags
Unlike traditional luggage lockers or luggage storage services, with LUGGit you donât need to find a place to store your bags. You also avoid having to go to the same place twice to drop off and pick up your luggage, because our Keepers will always come to where you are. This way you get more time to explore Madrid completely hands-free and focus on your plans.
Your luggage is safely stored by trained professionals
Unlike many luggage storage services that leave your belongings in local businesses like shops, restaurants, or cafes (often with limited security), LUGGit prioritizes safety above all.
With LUGGit, your luggage is handled by carefully vetted and trained Keepers who seal each bag securely in your presence. You can also track the location of your luggage in real time through our app, ensuring complete transparency and safety.
Customer support team dedicated to all your luggage storage needs
From 8 am to 8 pm, you can talk to a real person from our team via toll-free calls, online chat, or WhatsApp. Our team will go above and beyond to accommodate your luggage storage needs, and answer any questions you may have.
Highest customer satisfaction in the industry
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service in Madrid. Just read our reviews and see for yourself why travelers from all over the world love us!
Locations in Madrid where you can store your bags
Our baggage delivery service goes anywhere you are in Madrid, just select your preferred luggage pick-up and drop-off points when you book a service. Here are some popular places you can choose:
Luggage Storage at Adolfo SuĂĄrez Madrid-Barajas Airport
Skip the inconvenience of airport lockers at Adolfo SuĂĄrez Madrid-Barajas Airport. With LUGGit, our Keepers meet you directly at the airport and deliver your bags to any location in Madrid. Perfect if youâre not planning to return to the airport!
Luggage Storage at Atocha Station
Arriving to Madrid by train at Atocha? Whether youâre heading to the Reina SofĂa Museum or wandering Retiro Park, our Keepers will securely handle your bags so you can enjoy Madridâs treasures bag-free.
Luggage Storage at ChamartĂn Station
Whether youâre traveling to or from ChamartĂn, LUGGit ensures a seamless experience. Meet our Keepers at the station, then dive into Madridâs lively atmosphere or hop on your train worry-free.
Luggage Storage in Madrid City Center
Whether itâs Sol, La Latina, or LavapiĂŠs, Madridâs city center is full of must-visit neighborhoods, and LUGGit can pick up and deliver your bags wherever you are.
We store luggage of any size for however long you need!
Are you carrying just a backpack? Or maybe heavier sports equipment like bicycles, golf clubs or surfboards. Whatever it is, we carry it for you! With LUGGit, you can also enjoy same-day luggage storage and delivery or long-term luggage storage if youâd like to store your bags for several days or weeks.
How to book your luggage storage and delivery in Madrid with LUGGit
So youâve decided you want to enjoy all your time in Madrid without the hassle of carrying luggage around? Our luggage transport and storage service is here for you:
Easily book through our app or website - use our app for real-time pick-up or book through our website. Itâs simple: choose your pick-up and drop-off locations and times, select the amount of luggage and your payment method. Weâll take care of the rest!
Meet your Keeper - your Keeper will meet you at your chosen pick-up location to seal and safely store your bags. All our Keepers are English-speaking and very friendly, so feel free to ask them any recommendations about Madrid.
Enjoy your day in Madrid bag-free - you are now free to explore while your belongings are safely stored in our luggage storage facility. When itâs time to get them back, our Keeper will meet you again and return your luggage.
Youâre all set! Book LUGGit now and enjoy the most convenient luggage storage option for all of those looking to make the most of their time in Porto. Wander through the streets of Gran VĂa, savor a cup of cafĂŠ con leche in a charming plaza, and lose yourself in the art-filled halls of the Prado Museum, all while leaving your luggage behind.
You are ready
