💯 Rated 4.9/5 (3000+ reviews)
Luggage pick-up, storage and delivery in Madrid
More than your average luggage storage - we’ll come to you wherever you are in Madrid and store your bags!
Loved by our customers
Great service
Great service, good communication and easy to work with.
Excellent experience
I’ve never heard about LUGGit before my stay in Porto, it is an amazing service. They pick up your luggage where and when you want, and you also decide where and when the my drop off that.
First time user but won’t be the last
Used for the first time on a trip to Porto. Didn’t know what to expect but was very impressed with how easy it was and the level of communication and contact. Friendly efficient service which I would definitely use again
Thank you for keeping our luggage for…
Thank you for keeping our luggage for long time:)We’re very impressed with your service!!!I wanna recommend every people coming to Budapest ❤️Thank you so much ❤️Köszönöm❤️
This is a fantastic service
This is a fantastic service. We had our luggage picked up at the Lisbon airport and delivered to a difficult to find spot in Lisbon. The pick up and the delivery worked perfect and flawlessly. Security was an obvious emphasis for the “keeper”. Each bag was locked individually at receiving end while I watched. Would heartily recommend this service!
My experience was wonderful
My experience was wonderful. The service was prompt and professional. When I needed to make changes, I was contacted immediately to work it out. They made us a priority at all times. Our keeper was the best! She was patient, flexible, and kind to us. I think your service is a great way of helping the travelers.
Peace of mind
Pick up was easy, as well as drop off at the location specified, gave peace of mind that my luggage was stored safely with the tracer tag. Well done! Would definitely use this service again in the future.
Excellent service and communication-…
Excellent service and communication- collected my luggage at Oriente train station in Lisbon while I continued with the next train to Porto with only a backpack. Delivered the luggage at Lisbon airport 2 days later for my flight back to South Africa
great service !
great work! they were perfectly on time and locked each of our zippers up before leaving and cut off the ties afterwards. I would recommend to anyone
The process is absolutely seamless
The process is absolutely seamless. Easy communication and reliable times. My only comment for customers is to time properly your pickup and delivery times so you don’t have to wait at the airport more than needed, however that’s on us, not the LUGGit service.
They folks with LUGGit here in Porto…
They folks with LUGGit here in Porto were fantastic and super nice!! They were very communicative and punctual and did it all with a smile. Would not hesitate to recommend them to anyone traveling.
Service complete no problem
Service complete no problem
Amazing service all throughout- they…
Amazing service all throughout- they came within 40 minutes of booking, handled everything professionally and made my transition to my next booking very easy and convenient! Highly recommend them
Great service
Great service Very helpful and professional
Very good service
Very good service
Excellent
On time and safe, with very friendly and helpful employees. Hope that this service extends to more cities as some places don't offer a way to store luggage after the checkout.
Fast, simple and efficient
Fast, simple and efficient. Everything went well during the process, extremely well have to say. The keeper picked up the luggage at the agreed time and place and delivered it back to us at the exact destination location in the airport. The keeper was already there for us 20 minutes before the scheduled time which is great because you don't even have the opportunity to worry about your luggage while waiting for it to arrive at all. Also, you can keep a track of where's the keeper 30 minutes before gets to your location which is an important information plus. During the whole process the communication through whatsapp and the app was extremely fast and decisive aswell. I have no doubts I'll be using this service again whenever I need it in the future for other trips!
It was a great experience with you…
It was a great experience with you guys. The pick up time is very prompt and the guys are nice. The chat support was very helpful and was able to answer our questions.
Great service!
Quick, friendly service! The keeper picked up our bags from our Airbnb and dropped them at the airport right on time. Made our last day stress-free. Will use again!
Perfect!
Perfect- so easy, convenient and prompt timings. Great value for money and luggage kept safe for us. It meant we could spend our last day exploring the city without our cases before heading to the airport.
How it works
Book in seconds
We pick up
We store
We deliver
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory Requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500€
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
Download the LUGGit App
Stay in control and simplify your experience, so you can focus on your trip plans.
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
When the Keeper collects your luggage, they seal each bag with a tamper-proof seal with a unique number and QR code. These seals identify your bags and ensure they are untampered.
During the service, you always have access to your luggage location and the responsible Keeper's contact.
Each bag is insured for up to €500 to cover any unforeseen external event. When you request the service, you can activate the Premium insurance, insuring each bag for up to 1200€.
The value of the service takes into account three factors. The luggage pick-up and delivery locations, the storage time, and the number and type of bags.
You can see the price on this page by filling out the conditions you want for the service. You can see the price before making any payment.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information.
Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Our support service is available every day between 8 am and 8 pm local time (UTC/GMT+1).
The best way to contact us is to send us a message on Whatsapp or via the Webpage chat (website or app).
Any financial or bureaucratic questions should be sent by email to: support@luggit.app.
To cancel the service or change its conditions, you must contact our team, identifying the request ID and your requirements.
You may cancel the service free of charge up to the day before the scheduled service.
However, if you cancel on the same day, a fee of €7.50 will apply. Additionally, if you cancel less than 30 minutes before the scheduled pick-up time, a fee of €10.00 will be charged. Failure to show up for the service will lead to the total loss of its value.
We will always strive to meet any exceptional needs and ensure you have your luggage where and when you want it.
Luggage storage and delivery near you in Madrid
Arriving in Madrid in the morning but can only check in to your hotel later in the day? Or maybe you’ve checked out and still want to explore Gran Vía or grab another tapa? We’ve all been there. With LUGGit’s luggage storage and delivery service, you get to enjoy those extra hours in Madrid before check-in and after check-out without being tied down by your luggage!
LUGGit is Europe’s number one baggage delivery service, offering the most flexible and convenient solution for anyone looking to store luggage, from suitcases and backpacks to bikes and surfboards. Whether you’re sightseeing in the historic city center or venturing to hidden gems, our professional Keepers will meet you wherever you are to securely pick up or deliver your belongings, so you can enjoy Madrid stress-free.
Why choose LUGGit instead of a regular luggage storage service in Barcelona?
No unnecessary trips to store your bags
Unlike traditional luggage lockers or luggage storage services, with LUGGit you don’t need to find a place to store your bags. You also avoid having to go to the same place twice to drop off and pick up your luggage, because our Keepers will always come to where you are. This way you get more time to explore Madrid completely hands-free and focus on your plans.
Your luggage is safely stored by trained professionals
Unlike many luggage storage services that leave your belongings in local businesses like shops, restaurants, or cafes (often with limited security), LUGGit prioritizes safety above all.
With LUGGit, your luggage is handled by carefully vetted and trained Keepers who seal each bag securely in your presence. You can also track the location of your luggage in real time through our app, ensuring complete transparency and safety.
Customer support team dedicated to all your luggage storage needs
From 8 am to 8 pm, you can talk to a real person from our team via toll-free calls, online chat, or WhatsApp. Our team will go above and beyond to accommodate your luggage storage needs, and answer any questions you may have.
Highest customer satisfaction in the industry
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service in Madrid. Just read our reviews and see for yourself why travelers from all over the world love us!
Locations in Madrid where you can store your bags
Our baggage delivery service goes anywhere you are in Madrid, just select your preferred luggage pick-up and drop-off points when you book a service. Here are some popular places you can choose:
Luggage Storage at Adolfo Suárez Madrid-Barajas Airport
Skip the inconvenience of airport lockers at Adolfo Suárez Madrid-Barajas Airport. With LUGGit, our Keepers meet you directly at the airport and deliver your bags to any location in Madrid. Perfect if you’re not planning to return to the airport!
Luggage Storage at Atocha Station
Arriving to Madrid by train at Atocha? Whether you’re heading to the Reina Sofía Museum or wandering Retiro Park, our Keepers will securely handle your bags so you can enjoy Madrid’s treasures bag-free.
Luggage Storage at Chamartín Station
Whether you’re traveling to or from Chamartín, LUGGit ensures a seamless experience. Meet our Keepers at the station, then dive into Madrid’s lively atmosphere or hop on your train worry-free.
Luggage Storage in Madrid City Center
Whether it’s Sol, La Latina, or Lavapiés, Madrid’s city center is full of must-visit neighborhoods, and LUGGit can pick up and deliver your bags wherever you are.
We store luggage of any size for however long you need!
Are you carrying just a backpack? Or maybe heavier sports equipment like bicycles, golf clubs or surfboards. Whatever it is, we carry it for you! With LUGGit, you can also enjoy same-day luggage storage and delivery or long-term luggage storage if you’d like to store your bags for several days or weeks.
How to book your luggage storage and delivery in Madrid with LUGGit
So you’ve decided you want to enjoy all your time in Madrid without the hassle of carrying luggage around? Our luggage transport and storage service is here for you:
Easily book through our app or website - use our app for real-time pick-up or book through our website. It’s simple: choose your pick-up and drop-off locations and times, select the amount of luggage and your payment method. We’ll take care of the rest!
Meet your Keeper - your Keeper will meet you at your chosen pick-up location to seal and safely store your bags. All our Keepers are English-speaking and very friendly, so feel free to ask them any recommendations about Madrid.
Enjoy your day in Madrid bag-free - you are now free to explore while your belongings are safely stored in our luggage storage facility. When it’s time to get them back, our Keeper will meet you again and return your luggage.
You’re all set! Book LUGGit now and enjoy the most convenient luggage storage option for all of those looking to make the most of their time in Porto. Wander through the streets of Gran Vía, savor a cup of café con leche in a charming plaza, and lose yourself in the art-filled halls of the Prado Museum, all while leaving your luggage behind.
You are ready
