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Automated luggage pick-up, storage, and delivery for your guests
Improve guest experience with the most seamless and safe luggage solution while maintaining your planned check-in and check-out times, for free!
Trusted by
Why we should work together
Deliver exceptional service to your guests, increase operational efficiency, and boost your revenue with our automated luggage solution.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Optimize your operations
Avoid logistical complications with early check-ins and late check-outs
Save time
Minimize your workload by letting us handle luggage logistics
Dedicated customer support
Our team will handle all of your guests' luggage needs for you
Extra revenue
Earn commissions every time your guests book LUGGit
How it Works
We create a personalized landing page for you
With your brandās logo and your own discount code, ready in one business day. Completely free!
Integrate into your guest communications
Include LUGGit in your pre-check-in and check-out messages. Our team will guide you every step of the way.
Delight your guests and earn extra revenue
Get notified whenever your guests book our service, while they enjoy a stress-free check-in and check-out experience.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Excellent service
Excellent service - pick up on time as requested as well drop off on time as requested. All of this was arranged on the Sunshine Coast in Australia for my luggage to be picked up, stored and dropped off in Madrid, Spain. Highly recommend for very professional service for an exceptional low cost. Thank you Luggit, Kerry.
Kerry, AU3 days ago
Very fast and convenient service
This is a great experience, very convenient, everything was punctual, the luggage was picked up and delivered on time. Our carrier was very polite, I am absolutely satisfied.
Oleksiia Misnichenko, PT4 days ago
First time and will use again
First time and will use again
Cristina K, ES4 days ago
Second year that I've use luggit
Second year that I've use luggit, and for me, to be possible to stay a little more on the place where I'm in vacations, while the bags are transported by your service, has no price. And I'll use it again in the future
- Fernando Afonso, PT4 days ago
Luggit was the perfect solution for luggage storage.
Luggit was the perfect solution to arriving in a city with luggage and not able to check-in until later in the day. They were on-time (both picking up and delivering the luggage), professional and helpful! I would definitely use them again!
Dawn Williams, ES4 days ago
Good service
Good service
Mathias V. S., CH4 days ago
Awesome and convenient!
Awesome and convenient!
Andris Michalis, PT4 days ago
Great experience!!
Great experience: punctual, kind,ā¦. Perfect!!
Virginia, ES5 days ago
Carla was the best
Carla was the best! Amazing, friendly service that was right on time!
Ryan, PT5 days ago
Love the ease and convenience of theā¦
Love the ease and convenience of the service. It was on time and regular communication. Our flight was delayed and they patiently waited
Triston, PT5 days ago
Excellent service
Excellent service! The team arrived on time, were very friendly and efficient.
Kerry, ZA5 days ago
Great communication & Service
Great communication, easy to make a reservation. Good location for airport luggage pick up at LIS. I had two orders picked up on two days, but I needed them returned to me at LIS at the same time, to catch my connecting international flight to the US. I made a mistake in placing the order online, but Goncalves, was very helpful and straightened out everything and refunded the extra payment immediately. I must also mention that his and other communication from LUGGit is very prompt, which I appreciated. The only negative is that the LuGGit app did not show my two orders. It could only display one at a time. I had a very tight window for coming into Lisbon from Seville and connecting to my international flight. Goncalves to the rescue again! He had my bags delivered to LIS at 7:00 a.m. which I appreciated very much (because LuGGit delivery begins at 8:00). Vitor Pires the driver who picked up and delivered my bags (way early) was also very helpful, He stayed until my husband collected our luggage from Seville, and came over with a second luggage cart. Above and beyond! Great service indeed. If not for the early delivery arranged by Goncalves and executed by Vitor, I would have missed my international flight, as I was unaware of the nightmare that awaited departing tourists for check in and immigration at Lisbon airport.
ids, US5 days ago
an AWESOME service
What an awesome service - 100 out of 5 stars. Everything they say they do - they do. You make an online appointment to pickup your luggage, our case - the Cruise Port in Barcelona. The "KEEPER" was on time and friendly. He put on the security tags right in front of us, and off he went. We paid for 2 LARGE bags and the day of pickup (a month later), the app starting communicating the location and ID of the "KEEPER" and the bags were delivered on time and in great shape. Can;t say enough about this incredibly useful service. Outstanding....... :)
Jim n Les Gill, US6 days ago
Phenomenal and quick service
Phenomenal and quick service. We appreciated the quick and thorough communication.
David Meares, PT6 days ago
It's a super handy service
It's a super handy service if you have a gap between checking out (or arriving) and checking in (or leaving). They collect, store and deliver any luggage. You can book and pay using the LUGGIT app. You see where your driver is on a map as he/she approaches for collection or delivery and can message or speak. For one day the cost for three pieces of luggage was no more than the taxi fare I would have paid. Freed of my luggage I could travel by public transport and have a relaxing day.
Andrew Symons, GB6 days ago
It was very convenient
It was very convenient
Carine Kielstra, NL6 days ago
Great service.
I have to admit, I was a bit worried about using this service for the first time. But nothing to worry about. The team are very communicative. Our bags were stored for 4 days and then moved to another hotel. Would definitely use again, we didn't have to lug our bag on a train. Super convenient.
Kim, AU6 days ago
Exceptional service
Thank you so much for making our stay in Barcelona very comfortable and relaxing. Great communication, very friendly and helpful. Very recommended!
Mohamed Alarbi, ES7 days ago
What a great idea!
What a great idea! Made it so easy for us to arrive in our apartment, as we had six hours between our flight arriving and check-in.
David Bennett, PT7 days ago
An excellent service, thoroughly recommended
This was our first experience using Luggit. We arrived in Porto on a very early flight, with a lot of luggage, including golf clubs, and couldn't check in until 4pm. Everything went very smoothly, both with the collection of our luggage at the airport and later with its delivery to our apartment. We were free all day to walk around, go to the beach, have lunch etc, unencumbered by all our luggage. Communication was excellent, too. In short, I'd thoroughly recommend the service, and would not hesitate to use it again.
Belinda G, GB7 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. Itās the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.