😎 100% Free
Automated luggage pick-up, storage, and delivery for your guests
Improve guest experience with the most seamless and safe luggage solution while maintaining your planned check-in and check-out times, for free!
Trusted by
Why we should work together
Deliver exceptional service to your guests, increase operational efficiency, and boost your revenue with our automated luggage solution.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Optimize your operations
Avoid logistical complications with early check-ins and late check-outs
Save time
Minimize your workload by letting us handle luggage logistics
Dedicated customer support
Our team will handle all of your guests' luggage needs for you
Extra revenue
Earn commissions every time your guests book LUGGit
How it Works
1
We create a personalized landing page for you
With your brand’s logo and your own discount code, ready in one business day. Completely free!
2
Integrate into your guest communications
Include LUGGit in your pre-check-in and check-out messages. Our team will guide you every step of the way.
3
Delight your guests and earn extra revenue
Get notified whenever your guests book our service, while they enjoy a stress-free check-in and check-out experience.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
I made a mistake and they fixed it for me
I made a mistake and add a wrong date. Contact them and they were very helpfull. Service is highly recommended!!! Despite my mistake they arrived on time.
Miguel Mejias, PR7 hours ago
Great service and communication
Great service and communication
Eric, PT9 hours ago
Great service & friendly people.
On time. Pick up and drop off instructions easy to follow. Very friendly. Will definitely use again.
G Eng, GB13 hours ago
Easy, convenient, friendly service
Easy, convenient service. Lovely driver. Would def use again
customer, GB16 hours ago
Amazing
Always a lovely service! 😊
Diana Monteiro, PTa day ago
My keeper-Domingo was very congenial…
My keeper-Domingo was very congenial and easy to communicate with in English. Great service.
customer Mike F, ESa day ago
Fantastic - 5 Star!
Fantastic! Needed luggage storage for more than a week at the end of our travel. Communication was detailed, easy to ask questions and understand instructions. Driver that delivered the luggage was on time, friendly, and super helpful.
customer, US2 days ago
Great service and customer support.
Great service and customer support.
Jose, ES2 days ago
Antonio the driver was very considerate…
Antonio the driver was very considerate and called with updates
customer, DE4 days ago
Great experience, wonderful service
Great experience, they were in time, cordial, and easy to find them
cliente, PT4 days ago
5 STARS
Easy, affordable and great staff
customer, PT5 days ago
great solution
easy, great service! wonderful solution!
Adi, IL6 days ago
Easy and professional pickup and drop off
Very easy pickup and drop off. Luggage was secured with locking numbered tags and at dropoff you can verify the tags befor they remove them to assure no tampering. It was so nice to enjoy the city with lugging suitcases around with us. Great job and very professional.
R.C.S., US6 days ago
Very punctual and professional
Very punctual and professional. Excellent service.
Juan Jesus Martín Expósito, ES6 days ago
Absolutely amazing service
Absolutely amazing service! Great comms and clear instructions. Victor collected our cases from our air BNB and dropped them off at the airport for us, freeing our arms for our last day in Lisbon! Victor was really friendly and took great care of our luggage. I would recommend them 100% and will definitely be using them next time
Kate, GB7 days ago
Great thanks
Great thanks
Jean Luc maumus, US7 days ago
A great experience!!
Great comms before the pick up and delivery. Driver was also very understanding that our taxi to the airport was stuck in heavy traffic and 30 minutes late!! Will definitely use LUGGit again!
customer, GB8 days ago
Great experience. Will definitely use again
Good communication and service. On time delivery.
customer, PT8 days ago
Trustworthy and dependable
Trustworthy and dependable
customer, PT9 days ago
Very good convenient experience
Very good experience from Beginning to end. We learnt about LUGGit from our Aparthotel operator and got a discounted link. Booking was immediate. Then they contacted us on WhatsApp within minutes. Before the day of collection, they contacted us with the driver’s info. On the day of collection, driver Miguel came early for pick up and again early for drop off. Was very helpful and friendly.
Joe Brown, HK9 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.