😎 100% Free
Automated luggage pick-up, storage, and delivery for your guests
Improve guest experience with the most seamless and safe luggage solution while maintaining your planned check-in and check-out times, for free!
Trusted by
Why we should work together
Deliver exceptional service to your guests, increase operational efficiency, and boost your revenue with our automated luggage solution.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Optimize your operations
Avoid logistical complications with early check-ins and late check-outs
Save time
Minimize your workload by letting us handle luggage logistics
Dedicated customer support
Our team will handle all of your guests' luggage needs for you
Extra revenue
Earn commissions every time your guests book LUGGit
How it Works
1
We create a personalized landing page for you
With your brand’s logo and your own discount code, ready in one business day. Completely free!
2
Integrate into your guest communications
Include LUGGit in your pre-check-in and check-out messages. Our team will guide you every step of the way.
3
Delight your guests and earn extra revenue
Get notified whenever your guests book our service, while they enjoy a stress-free check-in and check-out experience.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Great service
Great service, good communication and easy to work with.
Lisa Johnson, PT6 hours ago
Excellent experience
I’ve never heard about LUGGit before my stay in Porto, it is an amazing service. They pick up your luggage where and when you want, and you also decide where and when the my drop off that.
Alice, IT6 hours ago
First time user but won’t be the last
Used for the first time on a trip to Porto. Didn’t know what to expect but was very impressed with how easy it was and the level of communication and contact. Friendly efficient service which I would definitely use again
Tracy Weir, GB11 hours ago
Thank you for keeping our luggage for…
Thank you for keeping our luggage for long time:)We’re very impressed with your service!!!I wanna recommend every people coming to Budapest ❤️Thank you so much ❤️Köszönöm❤️
Jun, FR14 hours ago
This is a fantastic service
This is a fantastic service. We had our luggage picked up at the Lisbon airport and delivered to a difficult to find spot in Lisbon. The pick up and the delivery worked perfect and flawlessly. Security was an obvious emphasis for the “keeper”. Each bag was locked individually at receiving end while I watched. Would heartily recommend this service!
Joe Dean, US18 hours ago
My experience was wonderful
My experience was wonderful. The service was prompt and professional. When I needed to make changes, I was contacted immediately to work it out. They made us a priority at all times. Our keeper was the best! She was patient, flexible, and kind to us. I think your service is a great way of helping the travelers.
Maggie Lihosit, USa day ago
Peace of mind
Pick up was easy, as well as drop off at the location specified, gave peace of mind that my luggage was stored safely with the tracer tag. Well done! Would definitely use this service again in the future.
JC, CAa day ago
Excellent service and communication-…
Excellent service and communication- collected my luggage at Oriente train station in Lisbon while I continued with the next train to Porto with only a backpack. Delivered the luggage at Lisbon airport 2 days later for my flight back to South Africa
Nicolaas Cilliers, PTa day ago
great service !
great work! they were perfectly on time and locked each of our zippers up before leaving and cut off the ties afterwards. I would recommend to anyone
Dani, USa day ago
The process is absolutely seamless
The process is absolutely seamless. Easy communication and reliable times. My only comment for customers is to time properly your pickup and delivery times so you don’t have to wait at the airport more than needed, however that’s on us, not the LUGGit service.
Ives, US2 days ago
They folks with LUGGit here in Porto…
They folks with LUGGit here in Porto were fantastic and super nice!! They were very communicative and punctual and did it all with a smile. Would not hesitate to recommend them to anyone traveling.
Lourdes Arencibia, US2 days ago
Service complete no problem
Service complete no problem
Maria Jose, ES2 days ago
Amazing service all throughout- they…
Amazing service all throughout- they came within 40 minutes of booking, handled everything professionally and made my transition to my next booking very easy and convenient! Highly recommend them
Victor Catrina, BE2 days ago
Great service
Great service Very helpful and professional
Alexander Sin, NL2 days ago
Very good service
Very good service
SHAUL Cohen, IL3 days ago
Excellent
On time and safe, with very friendly and helpful employees. Hope that this service extends to more cities as some places don't offer a way to store luggage after the checkout.
Enzo, IT3 days ago
Fast, simple and efficient
Fast, simple and efficient. Everything went well during the process, extremely well have to say. The keeper picked up the luggage at the agreed time and place and delivered it back to us at the exact destination location in the airport. The keeper was already there for us 20 minutes before the scheduled time which is great because you don't even have the opportunity to worry about your luggage while waiting for it to arrive at all. Also, you can keep a track of where's the keeper 30 minutes before gets to your location which is an important information plus. During the whole process the communication through whatsapp and the app was extremely fast and decisive aswell. I have no doubts I'll be using this service again whenever I need it in the future for other trips!
Rubén Sebastià Pérez, ES3 days ago
It was a great experience with you…
It was a great experience with you guys. The pick up time is very prompt and the guys are nice. The chat support was very helpful and was able to answer our questions.
Chris Iresare, PH3 days ago
Great service!
Quick, friendly service! The keeper picked up our bags from our Airbnb and dropped them at the airport right on time. Made our last day stress-free. Will use again!
Lilly, FR3 days ago
Perfect!
Perfect- so easy, convenient and prompt timings. Great value for money and luggage kept safe for us. It meant we could spend our last day exploring the city without our cases before heading to the airport.
Megan Mayes , GB4 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.