💯 Rated 4.9/5 (5000+ reviews)
Luggage transfer in Madrid
Starting from €2.00 per bag!
How it works
Book in seconds
Use our app or website to schedule your service
We pick up
A Keeper meets you, seals your bags, and collects them
We store
Your luggage stays in a secure, monitored facility
We deliver
Straight to your destination, at the scheduled time
Join +20 000 luggage-free travellers
Great Service!
Great Service!
Such an easy experience
Such an easy experience. Really helpful so could leave luggage and not cart to another city. Driver was really helpful and responsive.
gemakkelijk af te spreken via de app
gemakkelijk af te spreken via de app, er wordt netjes en op tijd gecommuniceerd en je kan de chauffeur volgen via de app, prima service.
Excellent service
Excellent service. Straightforward to book. Efficient pick up and delivery at airport. On time and with regular updates. Thank you
Our flight to Portugal was an hour late…
Our flight to Portugal was an hour late and we were in the customs line for almost 3 hours. The agents at LUGGit were accommodating. We finally got our luggage from airport 2 hours past our original pickup time. Driver/keeper arrived right away to get our luggage and delivered them to our hotel on time. It was wonderful dealing with LUGGit.
Excellent service if you are travelling…
Excellent service if you are travelling with many bags or if you need to store your bags until your accomodation is ready
Great and easy luggage storage
Good communication, easy pickup and delivery, trustworthy driver.
The service was so smooth and the team…
The service was so smooth and the team was so accommodating of any delays we had at the airport for the luggage pickup time. Highly recommend!
Very good service
Very good service. Saved us a lot of time.
This service was easy to book
This service was easy to book. Our flight was delayed and we had delays in customs. Our handler communicated with us frequently so we knew where he was arriving at both pick up and drop off locations. Highly recommend and will use this service again.
Serviço tranquilo
Serviço tranquilo, boa comunicação e acompanhamento das malas. Cumprimento dos horários. Recomendo
Keeper was on time to get luggage.
Keeper was on time to get luggage.
Everything was perfect
Everything was perfect, on time, safe.
Resultó correcta la solución
Resultó correcta la solución. Muy bien el keeper y ayudó a contactar al destino, que era complicado, no por su ubicación sino por las instrucciones del complejo habitacional. Grácias
The driver was very good and reliable.
The driver was very good and reliable.
Reliable, safe and super convenient
Easy to book and communicate. Traceable. Saved us a lot of back and forth with the luggage.
Easy communication and flexible!
Easy communication and flexible!
Great service
Great service, easy to book, turned up and dropped of exactly as promised on time. Friendly Franco was great
Very professional
Very professional
it was smooth all the way from…
it was smooth all the way from communication before our luggage was picked up, our driver was wonderful and he met us exactly where he said he would . it was really easly and we felt like our luggage was being taken care of for us so we could enjoy the last few hours of our trip.
Our team is committed to providing the best service and making sure your luggage is secure
Mandatory requirements
All of our Keepers go through a screening process and are certified
Security is priority
Our services are covered by a base insurance plan of up to 500€
Customer support at every step
If you need assistance, our customer support team is there to help you via toll-free calls, online chat or WhatsApp
Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage transfer service. We're here to make your travel experience lighter.
LUGGit is a luggage transfer service designed to make your trip smoother, perfect for those hours before check-in or after check-out.
Book online through our Website , selecting the time and location where you want your luggage collected and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
The Keeper status is updated via WhatsApp and the support contact team can be reached via live chat or WhatsApp . Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center .
LUGGit prices start at €2 per bag. The final cost depends on your pickup and delivery locations, storage duration, number of bags and service plan.
To get an exact quote, simply fill out the booking form on our Website, and you'll see the full price before you confirm or make any payment.
For more information, please visit our Help Center .
Safety is always our priority. When your bags are picked up, they’re sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
Between pickup and delivery, your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500€, and you can choose to upgrade to our flexible service plan, covering up to 1200€ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center .
After booking, you'll receive a confirmation email and WhatsApp message with all your booking details. Approximately 30 minutes before pickup, we will send your Keeper's information, including their name, vehicle, and contact details.
The Keeper status is updated via WhatsApp . Upon arrival, they will call you to make the meeting easy; just look for their bright orange LUGGit vest.
For common locations like Airports and Train Stations, please note that we use predefined meeting points to ensure a smooth process. You can find the list of these locations below:
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp. Cancellation fees apply as follows, depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before pickup: Free of charge
-Less than 24 hours before pickup: €10.00 fee
-Less than 1 hour before pickup: €20.00 fee
Flexible Plan
-Up to 1 hour before pickup: Free of charge
-Less than 1 hour before pickup: €20.00 fee
Failure to show for the service might result in the full service value being charged for both plans.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, number of bags and service plan, at any time by contacting our support team via live chat or WhatsApp.
Please note that all changes are subject to availability, and fees apply depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before service time: €5.00 fee
Flexible Plan
-Up to 1 hour before service time: Free of charge
-Less than 1 hour before service time: €5.00 fee
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM (local time). The fastest way to reach us is through WhatsApp or the live chat on our Website , where we typically reply in under 2 minutes.
For more specific inquiries, please use the appropriate email below:
- Financial or Administrative: fin@luggit.app
- Commercial Partnerships: partners@luggit.app
- Careers: jobs@luggit.app
- General Questions & Account Deletion: support@luggit.app
For more information, please visit our Help Center .
Luggage storage and delivery near you in Madrid
Arriving in Madrid in the morning but can only check in to your hotel later in the day? Or maybe you’ve checked out and still want to explore Gran Vía or grab another tapa? We’ve all been there. With LUGGit’s luggage storage and delivery service, you get to enjoy those extra hours in Madrid before check-in and after check-out without being tied down by your luggage!
LUGGit is Europe’s number one baggage delivery service, offering the most flexible and convenient solution for anyone looking to store luggage, from suitcases and backpacks to bikes and surfboards. Whether you’re sightseeing in the historic city center or venturing to hidden gems, our professional Keepers will meet you wherever you are to securely pick up or deliver your belongings, so you can enjoy Madrid stress-free.
Why choose LUGGit instead of a regular luggage storage service in Barcelona?
No unnecessary trips to store your bags
Unlike traditional luggage lockers or luggage storage services, with LUGGit you don’t need to find a place to store your bags. You also avoid having to go to the same place twice to drop off and pick up your luggage, because our Keepers will always come to where you are. This way you get more time to explore Madrid completely hands-free and focus on your plans.
Your luggage is safely stored by trained professionals
Unlike many luggage storage services that leave your belongings in local businesses like shops, restaurants, or cafes (often with limited security), LUGGit prioritizes safety above all.
With LUGGit, your luggage is handled by carefully vetted and trained Keepers who seal each bag securely in your presence. You can also track the location of your luggage in real time through our app, ensuring complete transparency and safety.
Customer support team dedicated to all your luggage storage needs
From 8 am to 8 pm, you can talk to a real person from our team via toll-free calls, online chat, or WhatsApp. Our team will go above and beyond to accommodate your luggage storage needs, and answer any questions you may have.
Highest customer satisfaction in the industry
With over 5000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service in Madrid. Just read our reviews and see for yourself why travelers from all over the world love us!
Locations in Madrid where you can store your bags
Our baggage delivery service goes anywhere you are in Madrid, just select your preferred luggage pick-up and drop-off points when you book a service. Here are some popular places you can choose:
Luggage Storage at Adolfo Suárez Madrid-Barajas Airport
Skip the inconvenience of airport lockers at Adolfo Suárez Madrid-Barajas Airport. With LUGGit, our Keepers meet you directly at the airport and deliver your bags to any location in Madrid. Perfect if you’re not planning to return to the airport!
Luggage Storage at Atocha Station
Arriving to Madrid by train at Atocha? Whether you’re heading to the Reina Sofía Museum or wandering Retiro Park, our Keepers will securely handle your bags so you can enjoy Madrid’s treasures bag-free.
Luggage Storage at Chamartín Station
Whether you’re traveling to or from Chamartín, LUGGit ensures a seamless experience. Meet our Keepers at the station, then dive into Madrid’s lively atmosphere or hop on your train worry-free.
Luggage Storage in Madrid City Center
Whether it’s Sol, La Latina, or Lavapiés, Madrid’s city center is full of must-visit neighborhoods, and LUGGit can pick up and deliver your bags wherever you are.
We store luggage of any size for however long you need!
Are you carrying just a backpack? Or maybe heavier sports equipment like bicycles, golf clubs or surfboards. Whatever it is, we carry it for you! With LUGGit, you can also enjoy same-day luggage storage and delivery or long-term luggage storage if you’d like to store your bags for several days or weeks.
How to book your luggage storage and delivery in Madrid with LUGGit
So you’ve decided you want to enjoy all your time in Madrid without the hassle of carrying luggage around? Our luggage transport and storage service is here for you:
Easily book through our app or website - use our app for real-time pick-up or book through our website. It’s simple: choose your pick-up and drop-off locations and times, select the amount of luggage and your payment method. We’ll take care of the rest!
Meet your Keeper - your Keeper will meet you at your chosen pick-up location to seal and safely store your bags. All our Keepers are English-speaking and very friendly, so feel free to ask them any recommendations about Madrid.
Enjoy your day in Madrid bag-free - you are now free to explore while your belongings are safely stored in our luggage storage facility. When it’s time to get them back, our Keeper will meet you again and return your luggage.
You’re all set! Book LUGGit now and enjoy the most convenient luggage storage option for all of those looking to make the most of their time in Porto. Wander through the streets of Gran Vía, savor a cup of café con leche in a charming plaza, and lose yourself in the art-filled halls of the Prado Museum, all while leaving your luggage behind.
You are ready
