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Travel is a unique and exciting opportunity, yet it often comes with its own set of challenges - and luggage is one of the most important ones.
At LUGGit, we make sure thatâs never your clientsâ problem. Whether you run a short-term rental, travel agency, or hotel, you can trust us to handle your clientsâ luggage with care, professionalism, and complete reliability - and what's more, you can also offer long-term storage.
And we donât expect you to just take our word for it. Our customers say it best - see their reviews on Trustpilot.
Photo in Trustpilot.
To ensure luggage safety, we rely on four key factors: People, Place, Transport and Lock.
People
Security starts with people. Our Keepers are not just drivers - they are trusted team members trained to manage luggage with care and responsibility.
We hire selectively, looking not only for skill but also for alignment with our core values. Every Keeper goes through digital and in-person training to master our app and service procedures. This ensures a smooth, secure experience for your clients - every time.
Place
Just as important as the people who handle the luggage is the place where it's kept. That is why our storage locations are confidential and not shared with anyone. Our warehouses are equipped with 24/7 surveillance and restricted access, available only to LUGGit Keepers. This ensures that every item of luggage is kept in a safe and monitored environment.
At LUGGit, we guarantee full security from pick-up to drop-off - your clientsâ belongings are protected at every step of the journey.
Transport
All our vehicles have GPS tracking, so customers can follow their luggage in real time. Approximately 30 minutes before the scheduled delivery time, the app provides live updates, including the Keeper's name, vehicle details, and contact information.
To make identification even easier, the Keeper will be wearing an orange vest, helping the client quickly recognize the person theyâre supposed to meet. Throughout the entire service, our vehicles are never left unattended.
With all this in place, clients can track their luggageâs journey and receive timely updates, making the service both secure and convenient.
Lock
All luggage handled by LUGGit is sealed with a secure tag placed on the zipper to ensure it remains closed throughout the journey. Each tag contains a unique identification number and a QR code.
With our Unique Luggage ID System, each bag is monitored and traceable at every step. The seal prevents access to the contents without visibly breaking it, while the QR code connects directly to the status of the luggage in real time on our system.
Itâs a simple but powerful way to guarantee traceability and peace of mind from pick-up to drop-off.
At LUGGit, we take luggage seriously - so your clients donât have to. With real-time tracking, sealed tags, confidential storage, and a team of trusted Keepers, every detail is designed to make travel easier, safer, and more convenient.
If youâre ready to upgrade the services you offer to your guests and clients, we should book a meeting.
