Join +20 000 luggage-free travellers
Great experience
Great experience! Lots of pickup points and very secure. You can always talk with a human when you need and every step is well described for you, to help guide the process.
Great communication
Great communication! Keepers spoke good English. The whole experience was flawless!
Great service
Great service, nice people e precise in the timing.
A wonderful serviceā¦
It is great to be able to do visits and tours without lugagge! I did not hear about this service ever before ans I find it great! Really a very good thing. Thanks
Bag-Free in Barcelona!
Great service! Went above and beyond for my clients. Very organized process and great tracking & communication. I'll definitely continue using them.
Excellent service which was veryā¦
Excellent service which was very helpful for our situation. Fantastic customer service and support I would recommend and definitely use again.
Quick
Quick. Cheap. On time. Friendly. Reliable. Great customer service online.
Never used the feature before!
Never used the feature before. We were planning on going to Porto, from Lisbon; only to realize thereās strikes all over. So we decided to stay in town. However, we already checked out of our hotel. While we waited for checking to our airbnb; which was 41/2 hrs until check in time-our Airbnb host recommended we use this service. They also gave us a discount code! What a great idea! They arrived promptly, and returned our bags early!
Thank you for looking after ourā¦
Thank you for looking after our luggage. On time for pick up and delivery. Worry free for us. Jonathan was great!
Perfect service
Perfect service. Perfect if you have to check out early and have a late flight. Friendly driver, very helpful.
Nuestra experiencia fue excelente nosā¦
Nuestra experiencia fue excelente nos gustĆ³ mucho ,nos dio confianza ,los valores son accesibles , our experience was great, we have a very nice time around others place without luggage .
Great service
Great service. The keeper was on time and friendly.
I didnāt know about the service beforeā¦
I didnāt know about the service before I went to Lisbon so it was my first time using it. This is such an amazing idea. Itās always annoying that youāre stuck with your suitcase on your departure day, especially when thereās more than enough time to do things until your flight for example. Luggit is the perfect solution. Everything went smoothly. Booking was super easy, the communication was great and the driver was punctual and friendly. Would definitely recommend it.
Excellent convenient service.
Excellent convenient service.
Really good easy to use and make travelā¦
Really good easy to use and make travel very convenience
Top luggage service
Very nice service. Trustworthy and reliable. Very good app. Very informative. And super customer service. I can highly recommend it.
Brilliant service
Brilliant service , Miguel picked our luggage up at Barcelona Cruise Terminal, all worked perfectly
Great service
Great service, highly recommend. They can pick up and drop off anywhere. We stored with them for over ten days. They accommodated waiting with the luggage even though our flight was delayed over an hour. Very professional
Very professional
Very professional
We had an excellent experience withā¦
We had an excellent experience with LUGGit in Lisbon. Our luggage was picked up at the airport on time and finding the āKeeperā was explained clearly. Our luggage was delivered at the scheduled time, and the Keeper even helped us carry our heavy bags up 3 flights of stairs. Reliable and easy to use! It was a pleasure not having to drag our luggage around while we waited for our Airbnb to be ready. Highly recommend!
How it works
Book in seconds
We pick up
We store
We deliver
Download the LUGGit App
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Where can you use LUGGit?
Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your luggage picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time through the app and reach our support team anytime via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center.
LUGGit prices start at 4.99ā¬ per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app (Android or iOS). Youāll see the full price before confirming or making any payment.
For more information, please visit our Help Center.
Yes, safety is always our priority. When your bags are picked up, theyāre sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app (Android or iOS) and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500ā¬, and you can choose to upgrade to premium insurance, covering up to 1200ā¬ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center.
After you book, weāll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeperās name, vehicle details, and contact information.
You can track your luggage in real time using our app (Android or iOS). When your Keeper arrives at the pickup or delivery location, theyāll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellations made up to the day before your scheduled pickup are free of charge. However, a fee applies for same-day cancellations, and a no-show will result in the loss of the total service value.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, or number of bags, at any time by contacting our support team. Please note that all changes are subject to availability and may result in an adjustment to the final price.
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate. The fastest way to reach us is through WhatsApp or the live chat on our website or app (Android or iOS), where we typically reply in under 2 minutes!
For more specific inquiries, please use the appropriate email below:
- Financial or administrative: fin@luggit.app
- Commercial partnerships: partners@luggit.app
- Careers: jobs@luggit.app
- General questions and account deletion: support@luggit.app
For more information, please visit our Help Center.
Need something a bit different?
For special requests like long-term storage, deliveries outside our usual areas, or between cities, contact our team and weāll find a solution!
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)