Amazing service
Everything went great and professional Thank you
Great, prompt and reliable service. I recommend it 100%
Very kind, precise and clear in every step of the communication. Very punctual! Strongly suggested
I made a mistake and add a wrong date. Contact them and they were very helpfull. Service is highly recommended!!! Despite my mistake they arrived on time.
Great service and communication
On time. Pick up and drop off instructions easy to follow. Very friendly. Will definitely use again.
Easy, convenient service. Lovely driver. Would def use again
Always a lovely service! 😊
My keeper-Domingo was very congenial and easy to communicate with in English. Great service.
Fantastic! Needed luggage storage for more than a week at the end of our travel. Communication was detailed, easy to ask questions and understand instructions. Driver that delivered the luggage was on time, friendly, and super helpful.
Great service and customer support.
Antonio the driver was very considerate and called with updates
Great experience, they were in time, cordial, and easy to find them
Easy, affordable and great staff
easy, great service! wonderful solution!
Very easy pickup and drop off. Luggage was secured with locking numbered tags and at dropoff you can verify the tags befor they remove them to assure no tampering. It was so nice to enjoy the city with lugging suitcases around with us. Great job and very professional.
Very punctual and professional. Excellent service.
Absolutely amazing service! Great comms and clear instructions. Victor collected our cases from our air BNB and dropped them off at the airport for us, freeing our arms for our last day in Lisbon! Victor was really friendly and took great care of our luggage. I would recommend them 100% and will definitely be using them next time
Great thanks
With our mobile app you get more benefits! Stay in control and simplify your experience, so you can focus on your plans.
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your luggage picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time through the app and reach our support team anytime via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center.
LUGGit prices start at 4.99€ per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app (Android or iOS). You’ll see the full price before confirming or making any payment.
For more information, please visit our Help Center.
Yes, safety is always our priority. When your bags are picked up, they’re sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app (Android or iOS) and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500€, and you can choose to upgrade to premium insurance, covering up to 1200€ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center.
After you book, we’ll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeper’s name, vehicle details, and contact information.
You can track your luggage in real time using our app (Android or iOS). When your Keeper arrives at the pickup or delivery location, they’ll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellations made up to the day before your scheduled pickup are free of charge. However, a fee applies for same-day cancellations, and a no-show will result in the loss of the total service value.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, or number of bags, at any time by contacting our support team. Please note that all changes are subject to availability and may result in an adjustment to the final price.
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate. The fastest way to reach us is through WhatsApp or the live chat on our website or app (Android or iOS), where we typically reply in under 2 minutes!
For more specific inquiries, please use the appropriate email below:
For more information, please visit our Help Center.
For special requests like long-term storage, deliveries outside our usual areas, or between cities, contact our team and we’ll find a solution!
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)