💯 Rated 4.9/5 (4000+ reviews)
More than your average luggage storage - we collect your bags from anywhere, so you’re free to explore the city!
Great Service! Communication was great! They got our bags at the airport & delivered to our Airbnb at check in! Seamless service! Made our 1st day in Lisbon hassle free!! ⭐️⭐️⭐️⭐️⭐️!! I highly recommend it!!
On-Time for pick-up and delivery, excellent service from our keeper Miquel!
All arrangements were followed correctly and punctual. Driver was very friendly, timely and easy to contact and follow. Super service. Congrats
Very convenient! Excellent customer service.
Amazing Service. Thank you.
What an amazing company from start to finish. Organising the pick up was easy, great communication on the day and our keeper Victor climbed a trillion steps to pick up our case greeting us with a smile on collection. We picked up our case from the airport at the scheduled time and the whole experience was seamless. We would 100% recommend this company.
To be on time
Thanks to LUGGit, we were able to make the most of our last day in Lisbon — visiting all the places we couldn’t see before — and travel to the airport light and stress-free. After checking out, we still had about 4–5 hours before our flight, but our hotel didn’t allow luggage storage. While looking for a storage place, we luckily came across this amazing service. If we hadn’t, we probably would’ve spent all our time just finding and retrieving our luggage instead of sightseeing. We checked in three carry-ons and two large backpacks, and a very kind person came to pick them up. At the airport, another friendly staff member delivered them perfectly. I truly wish more travel destinations had a service like this. Considering that they picked up our bags at the hotel, stored them safely for several hours, and delivered them directly to the airport, the price felt incredibly reasonable — honestly, the best value service we experienced on our trip. They kept us updated by email, text message, and app notifications, so we felt completely at ease the whole time. Our entire family was impressed and grateful. I highly recommend this service to anyone who needs a convenient, reliable way to enjoy their last hours in the city without worrying about luggage.
Used in Madrid. Very serious, on time, trustworthy, permanent info, friendly.
Excellent service, absolutely professional and friendly at the same time.
Regular updates of location and estimated time of arrival. Friendly service.
Great communication and our bag keeper, Victor was amazing. He was careful with our bags, and made sure everything was picked up and delivered at the right spot. Couldn't be happy with everything, and will definitely use LUGGit again.
Efficient, fast and professional service. Everything worked precisely and professionally.
We used Luggit TWICE for our vacation in Spain and it was the best way for us to store our luggage while waiting on our rental. Their price was pretty reasonable, communication and prompt pickup and delivery was 100%!
I was worried and skeptical about using the service but the customer support is prompt. The people who took my luggage were very friendly. Definitely would use this service again. Stored my bags for two months. No damage or issues.
Super service. Bit annoying that I messaged the driver on what I thought was their number but seems to be a LUGGit virtual number to tell the driver I had arrived at the airport slightly earlier than planned. Overall would definitely use it again. ⭐️⭐️⭐️⭐️⭐️ Driver Miguel in Barcelona was excellent.
Excellent service, very polite, very convenient
Great service, incredible experience, used it twice ❤️❤️❤️
The courier was on time and easily identifiable. The pick up and drop off went incredibly smoothly
Easy administration. Pick up as agreed nice service excellent experience.
With our mobile app you get more benefits! Stay in control and simplify your experience, so you can focus on your plans.
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your bags picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time in the app, and if you need assistance, our customer support team is available via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
LUGGit prices start at 4.99€ per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app. You’ll see the full price before confirming or making any payment.
Yes, safety is always our priority. When your bags are picked up, they’re sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500€, and you can choose to upgrade to premium insurance, covering up to 1200€ per bag, during booking.
After you book, we’ll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeper’s name, vehicle details, and contact information.
You can track your luggage in real time using our app. When your Keeper arrives at the pickup or delivery location, they’ll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
To cancel or modify your booking, contact our support team via live chat (on our website or app) or WhatsApp, and share your booking ID.
You can cancel for free up to the day before your scheduled pickup.
For same-day cancellations:
- More than 1 hour before pickup: 7.50€ fee
- Up to 1 hour before pickup: 10€ fee
If you don’t show up for the service, the full amount will be charged with no refund.
To make a change to your service, you can update your booking at any time, subject to Keeper availability. Changes may affect the final price. We’ll always do our best to accommodate special situations, like flight delays.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate.
The fastest way to reach us is through WhatsApp or the live chat on our website and app. We typically reply in under 2 minutes!
For any financial or bureaucratic questions, please email us at support@luggit.app.
For special requests like long-term storage, deliveries outside our usual areas, or between cities, contact our team and we’ll find a solution!
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)