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Very convenient service!
Very convenient service! We had our luggage picked up at the Airbnb and delivered to the airport 7 hours later. It went really well and I was happy with the service.
Profesionnal worker
Profesionnal worker On time
Great experience!
Great! Great concept and great execution! Very professional and convenient
Very good experience
It was our first time, we had a few hours between check-out and our plane. The lockers around us were not available and to small for our big suitcase. Thanks to LUGGIT we were free to visit without our suitcase. Our keeper was very nice, I was trustfull.
First time user
First time user. Brilliant service. On time. Friendly driver.
Simple process and helpful customerā¦
Simple process and helpful customer service
The keeper always arrived earlier andā¦
The keeper always arrived earlier and kind.
Amazing service
Amazing service
Everything went great and professional
Everything went great and professional Thank you
Great
Great, prompt and reliable service. I recommend it 100%
Strongly suggested
Very kind, precise and clear in every step of the communication. Very punctual! Strongly suggested
I made a mistake and they fixed it for me
I made a mistake and add a wrong date. Contact them and they were very helpfull. Service is highly recommended!!! Despite my mistake they arrived on time.
Great service and communication
Great service and communication
Great service & friendly people.
On time. Pick up and drop off instructions easy to follow. Very friendly. Will definitely use again.
Easy, convenient, friendly service
Easy, convenient service. Lovely driver. Would def use again
Amazing
Always a lovely service! š
My keeper-Domingo was very congenialā¦
My keeper-Domingo was very congenial and easy to communicate with in English. Great service.
Fantastic - 5 Star!
Fantastic! Needed luggage storage for more than a week at the end of our travel. Communication was detailed, easy to ask questions and understand instructions. Driver that delivered the luggage was on time, friendly, and super helpful.
Great service and customer support.
Great service and customer support.
Antonio the driver was very considerateā¦
Antonio the driver was very considerate and called with updates
How it works
Book in seconds
We pick up
We store
We deliver
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Where can you use LUGGit?
Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your luggage picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time through the app and reach our support team anytime via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center.
LUGGit prices start at 4.99ā¬ per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app (Android or iOS). Youāll see the full price before confirming or making any payment.
For more information, please visit our Help Center.
Yes, safety is always our priority. When your bags are picked up, theyāre sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app (Android or iOS) and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500ā¬, and you can choose to upgrade to premium insurance, covering up to 1200ā¬ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center.
After you book, weāll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeperās name, vehicle details, and contact information.
You can track your luggage in real time using our app (Android or iOS). When your Keeper arrives at the pickup or delivery location, theyāll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellations made up to the day before your scheduled pickup are free of charge. However, a fee applies for same-day cancellations, and a no-show will result in the loss of the total service value.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, or number of bags, at any time by contacting our support team. Please note that all changes are subject to availability and may result in an adjustment to the final price.
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate. The fastest way to reach us is through WhatsApp or the live chat on our website or app (Android or iOS), where we typically reply in under 2 minutes!
For more specific inquiries, please use the appropriate email below:
- Financial or administrative: fin@luggit.app
- Commercial partnerships: partners@luggit.app
- Careers: jobs@luggit.app
- General questions and account deletion: support@luggit.app
For more information, please visit our Help Center.
Need something a bit different?
For special requests like long-term storage, deliveries outside our usual areas, or between cities, contact our team and weāll find a solution!
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)