Luggage storage and transfer to
Starting from âŹ2.00 per bag!
We collect your bags, store them securely and deliver them wherever and whenever you choose.
How it works
Book in seconds
Use our website to schedule your service
We pick up
A Keeper meets you, seals your bags, and collects them
We store
Your luggage stays in a secure, monitored facility
We deliver
Straight to your destination, at the scheduled time
Join +20 000 luggage-free travellers
Fantastic Service!
It was the first time my wife and I had used this type of service and the experience was terrific. The communication was clear and responsive, the set up straightforward, and everything worked. We met our rep at the airport, he tagged the bags, gave us suggestions about what to do in town, and another rep met us at the other end at the appointed time. Fantastic!
Very easy process
Very easy process. Driver was on time with delivery.
Excellent customer service
Hi, they were a little late so they offered me a reimbursement of 30% which is fare. The staff are very friendly and helpful. I recommand 100%
We had excellent service from our twoâŠ
We had excellent service from our two keepers Alexandros and Thomas and great communication with the LUGGit team. Overall the meet-up arrangements worked well and it was good value for money. Thank you LUGGit
Professional and straightforward
Very good service, professional, practical and effective.
From the pick up guy
From the pick up guy, he was the dopest guy I met in Porto and he was on time before the time I appreciate that very much service was fast and on point. Next time I am gonna use it again
Very reliable.
Very reliable. Excellent service
Delivery service
Delivery service
The LUGGit service was awesome
The LUGGit service was awesome! Everyone was very friendly and attentive, and it worked out exactly as described. Would definitely use again!
Service worked wonderfully
Service worked wonderfully. We were changing accommodations in Lisbon and needed bag storage between check out and check in. They picked up directly outside one Airbnb and dropped off later that evening outside the next. On time pick up and delivery made it super convenient. Would absolutely use again.
So conveninet if you arrive before your room is ready
I learned about this service through the apartment rental I made for my time in Lisbon. I was able to spend a few hours in Lisbon luggage-free while waiting for my apartment to become ready because of your helpful service. LUGGit communicated with me on WhatsApp as my timing was delayed. My Suitcases arrived perfectly on time to my apartment right as I was checking in, and I was able to have my things while enjoying being free of my bags as I wandered through the City for several hours. Thank you!
Incredible above and beyond keepers!
Incredible above and beyond keepers!
So easy to use and very reliableâŠ
So easy to use and very reliable service. Arrive on time and communication is excellent. They pick up your luggage allowing you to enjoy the last day of your holiday and meet you and give you back bags at the airport at the agreed time and place. You can also track your luggage on the app. Really great.
Convenient service
Convenient service, took care of our luggage and delivered it on time to our apartment.
Great service!
Our luggage was picked up from our apartment in the morning and delivered to our hotel so we could tour the city for the day.
Simple
Simple, easy and good value.
Seamless Experience
Driver was early and pick up and drop off was perfectly seamless. Would highly recommend.
Efficient and easy to use!
The Lugger was easy to contact and find.
Great experience
Great experience! Everything worked really well. Very good information all the way and the chauffeur was on time - both at pick up and also on delivery at the airport.
Great communication and seamlessâŠ
Great communication and seamless transfers
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Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage transfer service. We're here to make your travel experience lighter.
LUGGit is a luggage transfer service designed to make your trip smoother, perfect for those hours before check-in or after check-out.
Book online through our Website , selecting the time and location where you want your luggage collected and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
The Keeper status is updated via WhatsApp and the support contact team can be reached via live chat or WhatsApp . Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center .
LUGGit prices start at âŹ2 per bag. The final cost depends on your pickup and delivery locations, storage duration, number of bags and service plan.
To get an exact quote, simply fill out the booking form on our Website, and you'll see the full price before you confirm or make any payment.
For more information, please visit our Help Center .
Safety is always our priority. When your bags are picked up, theyâre sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
Between pickup and delivery, your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500âŹ, and you can choose to upgrade to our flexible service plan, covering up to 1200⏠per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center .
After booking, you'll receive a confirmation email and WhatsApp message with all your booking details. Approximately 30 minutes before pickup, we will send your Keeper's information, including their name, vehicle, and contact details.
The Keeper status is updated via WhatsApp . Upon arrival, they will call you to make the meeting easy; just look for their bright orange LUGGit vest.
For common locations like Airports and Train Stations, please note that we use predefined meeting points to ensure a smooth process. You can find the list of these locations below:
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp. Cancellation fees apply as follows, depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before pickup: Free of charge
-Less than 24 hours before pickup: âŹ10.00 fee
-Less than 1 hour before pickup: âŹ17.50 fee
Flexible Plan
-Up to 1 hour before pickup: Free of charge
-Less than 1 hour before pickup: âŹ17.50 fee
Failure to show for the service might result in the full service value being charged for both plans.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, number of bags and service plan, at any time by contacting our support team via live chat or WhatsApp.
Please note that all changes are subject to availability, and fees apply depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before service time: âŹ5.00 fee
Flexible Plan
-Up to 1 hour before service time: Free of charge
-Less than 1 hour before service time: âŹ5.00 fee
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM (local time). The fastest way to reach us is through WhatsApp or the live chat on our Website , where we typically reply in under 2 minutes.
For more specific inquiries, please use the appropriate email below:
- Financial or Administrative: fin@luggit.app
- Commercial Partnerships: partners@luggit.app
- Careers: jobs@luggit.app
- General Questions & Account Deletion: support@luggit.app
For more information, please visit our Help Center .
Need to move luggage between cities?
We also handle long-distance luggage transfers, even outside our standard zones. Message our team to check availability and get your quote.
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)