How it works
Book in seconds
Use our website to schedule your service
We pick up
A Keeper meets you, seals your bags, and collects them
We store
Your luggage stays in a secure, monitored facility
We deliver
Straight to your destination, at the scheduled time
Join +20 000 luggage-free travellers
Very convenient service
Very punctual and convenient service. Will surely use it regularly
Very good service
1st time I took LUGGIT and I really liked it. Very kind, punctual, and reliable staff. Ģ It provides a lot of flexibility to act as we wish beforehand without stressing about carrying luggage.
Met my expectations and workedā¦
Met my expectations and worked perfectly for my situation.
Excellent service
Both pick up and drop off were right on time - the process was easy and I recommend this service to anyone who arrives in town before their accommodations are ready but want to explore the town without the worry of lugging around bags.
The whole experience was easy andā¦
The whole experience was easy and convenient. First time using this service but will definitely use it again.
Last minute solution
Very responsive, very professional, on time and reliable- I contacted them on behalf of clients who were arriving in just 1,5 hours and they were able to assist me in a timely and professional way while being on my side at every step
Third time in a row, and counting...
Third time in a row that I use the Luggit services, and how can I say this?? Luggastisc (Luggit + Fantastic) š
Great communication
Great communication. Very easy to use and super convenient.
Easy and on time collection and delivery
First time using LUGGIT. Service is very comfortable and easy to use. The keeper is on time both collect and return.
an older person travelling soloā¦
As an older person travelling solo luggage for me can be a problem. On this occasion I left a river boat cruise early morning but could not check into accomodation until later in the day. Knowing my luggage was safe I was free to sightseeing for the day Steve was excellent. Punctual and great service. Thoroughly recommend.
Fantastic service reliable andā¦
Fantastic service reliable and professional canāt fault it
Great service
Great service, on time and safe
easy to arrange pick up and delivery
easy to arrange pick up and delivery. highly recommended
Weight of my mind. Enjoy.
We had an afternoon flight, morning disembarkment from cruise. Luggit collects and deliver. Need a mobile signal for service. Would use Luggit if we were in Barcelona. Price was good too...Thanks
On time,professional
On time,professional, respond very quickly. Totally recommand
Good service even better than expectedā¦
Good service even better than expected . And a Big thanks to Miguel the keeper for his patience and friendliness:))
Pick up and drop off exactly asā¦
Pick up and drop off exactly as planned. Stress free. Strong recommend. Airbnb visitor in Porto.
Very reliable company, I will use them again
Everything went very smoothly and as expected. The driver was on time waiting for us and our luggage at the agreed-upon location, and then they were safely delivered to the hotel at the agreed-upon time. Very friendly service, highly recommended.
Would Use LUGGit Again and Again!
This was such a great way to handle our luggage when we arrived back from a cruise but could not check into our Airbnb until many hours later. They met us at the cruise port, tagged our bags, and then delivered them to us 7 hours later. So easy! We highly recommend!
Excelente servicio
Excelente servicio, les deje mis maletas , ya que tenia que hacer el check in temprano y el vuelo era de noche. Se sintio muy bien no andar cargando durante el dia!
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Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage transfer service. We're here to make your travel experience lighter.
LUGGit is a luggage transfer service designed to make your trip smoother, perfect for those hours before check-in or after check-out.
Book online through our Website , selecting the time and location where you want your luggage collected and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
The Keeper status is updated via WhatsApp and the support contact team can be reached via live chat or WhatsApp . Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center .
LUGGit prices start at ā¬2 per bag. The final cost depends on your pickup and delivery locations, storage duration, number of bags and service plan.
To get an exact quote, simply fill out the booking form on our Website, and you'll see the full price before you confirm or make any payment.
For more information, please visit our Help Center .
Safety is always our priority. When your bags are picked up, theyāre sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
Between pickup and delivery, your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500ā¬, and you can choose to upgrade to our flexible service plan, covering up to 1200ā¬ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center .
After booking, you'll receive a confirmation email and WhatsApp message with all your booking details. Approximately 30 minutes before pickup, we will send your Keeper's information, including their name, vehicle, and contact details.
The Keeper status is updated via WhatsApp . Upon arrival, they will call you to make the meeting easy; just look for their bright orange LUGGit vest.
For common locations like Airports and Train Stations, please note that we use predefined meeting points to ensure a smooth process. You can find the list of these locations below:
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp. Cancellation fees apply as follows, depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before pickup: Free of charge
-Less than 24 hours before pickup: ā¬10.00 fee
-Less than 1 hour before pickup: ā¬17.50 fee
Flexible Plan
-Up to 1 hour before pickup: Free of charge
-Less than 1 hour before pickup: ā¬17.50 fee
Failure to show for the service might result in the full service value being charged for both plans.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, number of bags and service plan, at any time by contacting our support team via live chat or WhatsApp.
Please note that all changes are subject to availability, and fees apply depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before service time: ā¬5.00 fee
Flexible Plan
-Up to 1 hour before service time: Free of charge
-Less than 1 hour before service time: ā¬5.00 fee
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM (local time). The fastest way to reach us is through WhatsApp or the live chat on our Website , where we typically reply in under 2 minutes.
For more specific inquiries, please use the appropriate email below:
- Financial or Administrative: fin@luggit.app
- Commercial Partnerships: partners@luggit.app
- Careers: jobs@luggit.app
- General Questions & Account Deletion: support@luggit.app
For more information, please visit our Help Center .
Need to move luggage between cities?
We also handle long-distance luggage transfers, even outside our standard zones. Message our team to check availability and get your quote.
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)