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Travel Quietly whithout more suitcases
They solved the issue of having to leave my suitcase in Madrid for a month. The service was impeccable. Exact time of both collection and delivery. A tranquility.
Excellent service, would book again
We booked the service in Barcelona and had two small suitcases picked up from our hotel. They did an excellent job. I booked the pickup on their homepage the night before and the driver was very punctual, friendly and seemed competent. He picked up our bags, put a cable tie on them to make sure they wouldn't pop open and someone else delivered them to us at the airport. They gave us an exact point where they would be delivered and I was able to track the driver in the app and he showed up on time too, exactly where the other driver said he would be. The other driver was friendly and punctual as well. The only teeny tiny thing that bothered me was that I tried changing the time a few minutes after booking the service and they wanted to charge me 5€ but that is a negligible complaint and I would definitely book this service again. Usually I try to use a locker in situations where my flight is much later than the hotel check-out time but this service might change that for me in the future. While it is not the cheapest service, having our hands free while exploring Barcelona for a few hours on our last day was really convenient and I can recommend this service to absolutely everyone.
Great service
Great service! We always use it in Lissabon, now in Porto aswell.
Easy, fast and reliable.
Fantastic experience. Very helpful, great customer service, punctual and user friendly.
Totally stress free experience and the…
Totally stress free experience and the support and keeper are so nice and helpful. Their flexibility and last minute booking arrangement kind of saved my trip. This is especially useful for airbnb user where normally there is no luggage storage service. I wish they have operations in more cities later in Europe.
Very professional service
Very professional service. From the pickup at Lisbon airport to the Airbnb at the exact time, everything has been Great. Thank you
This was a great service to store…
This was a great service to store luggage until our room was ready! They met us on time and was understanding and accommodating when our flight was delayed. Secured each bag with a tie wrap and was cut when we recieved it back. We'll worth the money to be free to tour and not waste a day at a café. We topped all day and meet them at our apartment at the time we chose.
Great communication and service
Fantastic service. Easy to track, adjust and communicate. Punctual and reliable.
Super helpful customer service and easy…
Super helpful customer service and easy to use
The service was reliable and…
The service was reliable and convenient. It helped free up time I needed to get adjusted in the city and to get it from the airport to where I was staying. I recommend it for travelers to Barcelona.
best service
best service
On time and friendly
On time and friendly
Wonderful
Wonderful, was worried about this service and trusting 6 people’s luggage, a great value, our delivery driver was super professional. Would highly recommend , the prices are great as well.
Pickup before cruise in Barcelona
I met Miguel in Barcelona at the airport. He was very patient, polite, and professional. He counted my suitcases and attached the GPS tracker on them. This allowed me to explore Barcelona before going to the cruise terminal when I met Miguel waiting for me at our scheduled time. LUGGit is an amazing service that I will 100% use again. Thank you so much for making our experience smooth. I highly recommend LUGGit to anyone.
accommodating and super easy
accommodating and super easy
Brilliant service
Brilliant service. Victor is super professional. Will use this alot now.
Right on time, perfect staff, such a convenience
Right on time, perfect staff, such a convenience
Would highly recommend this service
Would highly recommend this service. Professional and would definitely use again.
Very precise with their timing
Very precise with their timing, and trust worthy and amazing communication. Overall a great experience, thank you!
Proactive
Proactive, punctual, and facility. They picked up our bags at the hotel and delivered them to the airport exactly at the agreed times!
How it works
Book in seconds
We pick up
We store
We deliver
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Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your bags picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time in the app, and if you need assistance, our customer support team is available via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
LUGGit prices start at 4.99€ per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app. You’ll see the full price before confirming or making any payment.
Yes, safety is always our priority. When your bags are picked up, they’re sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500€, and you can choose to upgrade to premium insurance, covering up to 1200€ per bag, during booking.
After you book, we’ll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeper’s name, vehicle details, and contact information.
You can track your luggage in real time using our app. When your Keeper arrives at the pickup or delivery location, they’ll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
To cancel or modify your booking, contact our support team via live chat (on our website or app) or WhatsApp, and share your booking ID.
You can cancel for free up to the day before your scheduled pickup.
For same-day cancellations:
- More than 1 hour before pickup: 7.50€ fee
- Up to 1 hour before pickup: 10€ fee
If you don’t show up for the service, the full amount will be charged with no refund.
To make a change to your service, you can update your booking at any time, subject to Keeper availability. Changes may affect the final price. We’ll always do our best to accommodate special situations, like flight delays.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate.
The fastest way to reach us is through WhatsApp or the live chat on our website and app. We typically reply in under 2 minutes!
For any financial or bureaucratic questions, please email us at support@luggit.app.
Need something a bit different?
For special requests like long-term storage, deliveries outside our usual areas, or between cities, contact our team and we’ll find a solution!
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)