💯 Rated 4.9/5 (4000+ reviews)
Luggage storage, with pick-up and delivery wherever you are
More than your average luggage storage - we collect your bags from anywhere, so you’re free to explore the city!
Join +20 000 luggage-free travellers
100% recommended!!
Our keeper was Carla and she was lovely from the beginning!! Service is punctual and well organised. For sure we will book again with them. 100% recommended!!
Great service
Yes. The code is 11523 for street door
Absolutely as easy as it gets
Absolutely as easy as it gets. We travel a lot, and this is an absolute no brainer when available for days can’t check in to hotel or Airbnb until late afternoon but take a red eye flight! On time….to the minute, literally. Pick up and drop off!! Easy directions. Very nice people. Felt extremely secure! Would use again in a heartbeat. Thanks so much!
Worth it!
This is an amazing service and worth every penny. Communication was great, easy to meet up for getting our bags, delivered to our flat on time.
A "Why Didn't I Think of This" moment
This is a great idea! Makes things so easy and stress free. Our pickup person was great and communicative for drop-off.
Fantastic experience overall
What an incredible service this was for us and would highly recommend . Took the worry out of our last day of our mini break as we had to check out of our AIRBNB at 11 am and our flight was not until 10.30 pm . Lovely Keeper, Victor came to mind and deliver our bags who was helpful attentive and friendly and assuring. it was amazing not to have to drag our bags around the city . He was also very patient with us being a little bit late in our Uber to the airport . The only issue we had was that we followed the live directions on the Luggit app which sent us to the wrong terminal to meet him..and delayed us further In meeting him .
Would highly recommend LUGGit!
This service was great! We were a group of 6 women who needed to transition from a hotel to an Airbnb, but had activities planned for the day. The LUGGit team picked up our things on time and placed security tags on each item. When it was time to drop our luggage off, they helped transition everything from the van to our 4th floor apartment. The entire interaction was friendly and professional. I would recommend this service to anyone who needs to store their luggage for a few hours when traveling.
It was my first time using Luggit
It was my first time using Luggit, and I loved it. It made our last day in Lisbon a lot easier without the need to worry. Our driver Victor was very nice and offered us a lot of help.
Our driver was on time at the cruise…
Our driver was on time at the cruise terminal and took all our luggage as planned. It was delivered exactly on time to our apartment just as we requested. We would use this service if we ever traveled where it was available and heartily recommend it. It was so nice not having to worry about carting around your luggage until our apartment check-in time was available.
Satisfied client
It was easy to book the service, the keeper arrived on time, was easy to identify and was nice to deal with. The vehicle was clean and luggage was safely transported. Overall, it was a good experience (but a bit expensive). Would recommend for larger items - probably not for a smaller one.
Quick on time pickup
Quick on time pickup, delivery, and helpdesk response.
On time and reliable!
On time and reliable!
Always prompt and on time
Always prompt and on time. Seamless pick up and delivery.
The Keepers of my luggage were…
The Keepers of my luggage were outstanding. So courteous and helpful. I was confident that they would help me with any issues. OBRIGADA❤️❤️❤️❤️
Excellent and hassle-free process with…
Excellent and hassle-free process with LUGGit - I will definitely use them again!
A great service
A great service - always in time - very friendly
The whole process was smooth
The whole process was smooth
Great service
Great service, easy to use, our bags were collected and dropped-off exactly as scheduled.
Reliable and cheerful customer experience
Great service, very easy to arrange. Absolutely smooth process. We came to airport sooner than expected and I was able to change luggage arrival time in minutes. And on top of that - great 👍 delivery guy!
Smoothness
Smoothness, on time, reasonable price
How it works
Book in seconds
We pick up
We store
We deliver
Download the LUGGit App
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Where can you use LUGGit?
Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your bags picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time in the app, and if you need assistance, our customer support team is available via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
LUGGit prices start at 4.99€ per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app. You’ll see the full price before confirming or making any payment.
Yes, safety is always our priority. When your bags are picked up, they’re sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500€, and you can choose to upgrade to premium insurance, covering up to 1200€ per bag, during booking.
After you book, we’ll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeper’s name, vehicle details, and contact information.
You can track your luggage in real time using our app. When your Keeper arrives at the pickup or delivery location, they’ll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
To cancel or modify your booking, contact our support team via live chat (on our website or app) or WhatsApp, and share your booking ID.
You can cancel for free up to the day before your scheduled pickup.
For same-day cancellations:
- More than 1 hour before pickup: 7.50€ fee
- Up to 1 hour before pickup: 10€ fee
If you don’t show up for the service, the full amount will be charged with no refund.
To make a change to your service, you can update your booking at any time, subject to Keeper availability. Changes may affect the final price. We’ll always do our best to accommodate special situations, like flight delays.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate.
The fastest way to reach us is through WhatsApp or the live chat on our website and app. We typically reply in under 2 minutes!
For any financial or bureaucratic questions, please email us at support@luggit.app.
Need something a bit different?
For special requests like long-term storage, deliveries outside our usual areas, or between cities, contact our team and we’ll find a solution!
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)