Luggage storage and transfer to
Starting from ā¬2.00 per bag!
We collect your bags, store them securely and deliver them wherever and whenever you choose.
How it works
Book in seconds
Use our website to schedule your service
We pick up
A Keeper meets you, seals your bags, and collects them
We store
Your luggage stays in a secure, monitored facility
We deliver
Straight to your destination, at the scheduled time
Join +20 000 luggage-free travellers
Great service
Miguel waited for us because we had a lost bag. He found us vs us finding him. He brought our bags to us in time.
Our experience was seamless
Our experience was seamless, especially thanks to Guilherme. He went above and beyond and was one of the nicest people we met in our time in Porto. What an outstanding employee and human!
Clear, proactive communication and friendly service.
They were proactive in anticipating our arrival time and communicating the instructions. They were patient, prompt, and friendly. Great service!
Absolute lifesaver
Absolute lifesaver. Had luggage stuck in a foreign country and I worked with LUGGit to get it picked up and stored for a few months until I could come pick it up. They were incredibly responsive, easy to work with, and even tried multiple times to pick it up after customs refused the first pickup. Priceless help in a very tricky situation and I canāt thank them enough for helping recover my luggage and deliver it safely!
They made everything so effortless andā¦.
They made everything so effortless and stress free. 10 of us with 20 pieces of luggage. We left the cruise ship early and our flights were not till late in Athens. We were able to go see the sights without a worry. Very prompt with timing and kept in contact for flexibility with drop off times. Would HIGHLY recommend this service !!!!
The driver communicated well and wasā¦
The driver communicated well and was very nice.
Absolutely brilliant
To be honest I was sceptical about this and a bit nervous given that our first experience was delivering our bags to the airport to fly home. However it was the perfect solution given we had to check out at 11am and had an evening flight home. The app was really easy to use and it showed you exactly where the driver was (a bit like Uber), the drivers were really lovely, the cases were locked securely and we were given confirmation of the code for each case. When we got to the airport with 5 mins to spare there was nothing saying the driver was on their way so I messaged customer services on the app which was dead easy. By the time they replied, literally in only a minute, the driverās whereabouts showed up. Not sure if my internet connection was dodgy or the app was playing up but the driver arrived 2 mins early. Totally brilliant service and it showed that customer services are completely on it. I would use luggit again any day.
the communication was great
the communication was great, pick up and delivery timely.
Excellent service
Excellent service, On time and updated often
very accurate service!
very accurate service! I even had a little emergency to handle and they adapted perfectly and showed a lot of flexibility in the delivery. Thanks a lot to the team and carlos.
Most convenient service
This was the easiest service to use. Both drivers were excellent,efficient and friendly. Very very helpful. I would use them again for sure.
Excellent experience all round
Excellent experience all round. Drivers were very prompt and friendly, very good communication and very secure service
Very professional attitude of theā¦
Very professional attitude of the keeper and service.
Everything was perfect
Everything was perfect. Our ākeeperā Guilherme was on time, trustworthy and very nice. Would definitely recommend LUGGit! Thank you!
Convenient reliable and safe
Convenient reliable and safe! Highly recommend.
Met all expectations
Friendly, efficient, reliable. Very good communication.
Perfect timing and safety.
Perfect timing and safety.
Iāve never used a service like thisā¦
Iāve never used a service like this before, but it was great. The ākeeperā to pickup my luggage was on time and thorough when ensuring that everything was zipped tied to know nothing would be tampered with. The ākeeperā to deliver my luggage was actually a head of schedule and delivered it right to the place I was staying at.
EXCELENT DELIVERY SERVICE
EXCELENT DELIVERY AND STORAGE SERVICE "I highly recommend LUGGit! Their service was absolutely excellent and perfectly punctual. They collected my luggage from a hotel near the Madrid airport one day, stored it safely, and delivered it the very next day to my daughter in downtown Madrid. Everything went smoothly, and their communication was great. I will definitely use their service again!"
Service was great
Service was great. Bags were collected and delivered exactly as promised. Would definitely recommend to others.
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Where can you use LUGGit?
Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage transfer service. We're here to make your travel experience lighter.
LUGGit is a luggage transfer service designed to make your trip smoother, perfect for those hours before check-in or after check-out.
Book online through our Website , selecting the time and location where you want your luggage collected and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
The Keeper status is updated via WhatsApp and the support contact team can be reached via live chat or WhatsApp . Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center .
LUGGit prices start at ā¬2 per bag. The final cost depends on your pickup and delivery locations, storage duration, number of bags and service plan.
To get an exact quote, simply fill out the booking form on our Website, and you'll see the full price before you confirm or make any payment.
For more information, please visit our Help Center .
Safety is always our priority. When your bags are picked up, theyāre sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
Between pickup and delivery, your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500ā¬, and you can choose to upgrade to our flexible service plan, covering up to 1200ā¬ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center .
After booking, you'll receive a confirmation email and WhatsApp message with all your booking details. Approximately 30 minutes before pickup, we will send your Keeper's information, including their name, vehicle, and contact details.
The Keeper status is updated via WhatsApp . Upon arrival, they will call you to make the meeting easy; just look for their bright orange LUGGit vest.
For common locations like Airports and Train Stations, please note that we use predefined meeting points to ensure a smooth process. You can find the list of these locations below:
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp. Cancellation fees apply as follows, depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before pickup: Free of charge
-Less than 24 hours before pickup: ā¬10.00 fee
-Less than 1 hour before pickup: ā¬17.50 fee
Flexible Plan
-Up to 1 hour before pickup: Free of charge
-Less than 1 hour before pickup: ā¬17.50 fee
Failure to show for the service might result in the full service value being charged for both plans.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, number of bags and service plan, at any time by contacting our support team via live chat or WhatsApp.
Please note that all changes are subject to availability, and fees apply depending on the selected Service Plan:
Basic Plan
-Up to 24 hours before service time: ā¬5.00 fee
Flexible Plan
-Up to 1 hour before service time: Free of charge
-Less than 1 hour before service time: ā¬5.00 fee
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM (local time). The fastest way to reach us is through WhatsApp or the live chat on our Website , where we typically reply in under 2 minutes.
For more specific inquiries, please use the appropriate email below:
- Financial or Administrative: fin@luggit.app
- Commercial Partnerships: partners@luggit.app
- Careers: jobs@luggit.app
- General Questions & Account Deletion: support@luggit.app
For more information, please visit our Help Center .
Need to move luggage between cities?
We also handle long-distance luggage transfers, even outside our standard zones. Message our team to check availability and get your quote.
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)