Join +20 000 luggage-free travellers
Hassle free service
Really easy to book , quick response , updates and tracking to reassure you , everything on time , would definitely use again
Convenient, reliable, and stress-free
LUGGit was very convenient and quick to arrange! Communication was smooth via WhatsApp with all the necessary updates, and being able to track the driver online before pickup gave me extra peace of mind. If youāre checking out in the morning but flying in the evening, this service is fantastic - it lets you explore the city hassle-free without being tied to a specific location!
Completely smooth operation.
Completely smooth operation.
An awesome experience
An awesome experience. Carina came to pickup our 3 bags and gave them to us at the bus stop on time, ensuring everything was safe and secure!
Friendly, convenient and reliable
Great service that allows you go bag free. The driver was very friendly and efficient and explained the process clearly. It is great that you can see when they have arrived at the pickup/drop off location.
The driver was right in time
The driver was right in time, friendly and helpful.
Great service
Great service. Always on time.
On time and seamless pick up andā¦
On time and seamless pick up and delivery
Domingo was outstanding
Domingo was outstanding. He was on time and courteous on pickup and delivery.
5 Star service
We were very pleased with the service. Everything was punctual, and our bags were handled with great care.
Wonderful service
Wonderful service. So friendly and punctual.
Excellent service and very kind people!
Excellent service and very kind people!
Fantastic service.
Fantastic service. Booked for our luggage to be collected from our apartment, friendly helpful staff collected it, and we arranged a time to drop off back to us at the airport. In the end we were at the airport early, and they we able to accommodate dropping off our luggage earlier than had been agreed at no extra cost. Super responsive on WhatsApp to our queries giving name and collector to give us assurance about handing over our luggage! The orange vests made it very easy to identify the team
Safe and convenient
Service was as advertised. Transporter was very friendly, picked up our luggage at our hotel and delivered it to the airport so we could enjoy our last day. Would use again!
Very easy to use
Very straightforward process. Staff was great.
Service was excellent
Service was excellent, driver navigated and communicated through a busy Barcelona airport departures to connect at pick up and service was equally as good at drop off. Would highly recommend .
They were very accommodating
They were very accommodating. I was initially apprehensive, but they ādeliveredā. Thank you!
Very good and reliable service
Very good and reliable service. Delay of my flight was no problem, the Keeper was very nice. Will book Luggit again on my next trip.
Very accommodating
Very accommodating, very easy to use. Really nice gentleman
Great service
Great service, good communication and easy to work with.
How it works
Book in seconds
We pick up
We store
We deliver
Download the LUGGit App
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Where can you use LUGGit?
Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your bags picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time in the app, and if you need assistance, our customer support team is available via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
LUGGit prices start at 4.99ā¬ per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app. Youāll see the full price before confirming or making any payment.
Yes, safety is always our priority. When your bags are picked up, theyāre sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500ā¬, and you can choose to upgrade to premium insurance, covering up to 1200ā¬ per bag, during booking.
After you book, weāll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeperās name, vehicle details, and contact information.
You can track your luggage in real time using our app. When your Keeper arrives at the pickup or delivery location, theyāll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
To cancel or modify your booking, contact our support team via live chat (on our website or app) or WhatsApp, and share your booking ID.
You can cancel for free up to the day before your scheduled pickup.
For same-day cancellations:
- More than 1 hour before pickup: 7.50ā¬ fee
- Up to 1 hour before pickup: 10ā¬ fee
If you donāt show up for the service, the full amount will be charged with no refund.
To make a change to your service, you can update your booking at any time, subject to Keeper availability. Changes may affect the final price. Weāll always do our best to accommodate special situations, like flight delays.
Our support team is available every day from 8āÆAM to 8āÆPM local time in all the cities where we operate.
The fastest way to reach us is through WhatsApp or the live chat on our website and app. We typically reply in under 2 minutes!
For any financial or bureaucratic questions, please email us at support@luggit.app.
Need something a bit different?
For special requests like long-term storage, deliveries outside our usual areas, or between cities, contact our team and weāll find a solution!
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (4000+ reviews)