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Everything ok
Everything ok
Great e experience
Great experience. On time, very helpful.
Worked perfectly
Worked perfectly
Great experience šš
Great experience šš
Nice service, convenient!
It was very convenient because we didnāt have to carry our luggage around after check out. The drivers were almost perfectly on time, which we really appreciated.
Very practical service when you have toā¦
Very practical service when you have to Leave your hotel early but don't want to carry your bags all day
Definitely a game changer!
We decided to use LUGGit to pick up, hold and then drop off our luggage in Lisbon. We arrived several hours before we could get into our accommodations, and not knowing the city, decided to opt for this service. Worked perfectly as described! Would definitely use again if the opportunity arises!
Amazing service!!!
Our driver was extremely professional and punctual. We felt safe keeping our luggage with LUGGit. It made travelling on our first day so much easier because we didnāt have to worry about lugging around our suitcases. Would definitely use this service again.
Ponctuality
Ponctuality , very polite driver.
We had a great experience with this luggage service!
We had a great experience with this luggage service in Lisbon. They picked up our bags directly from our Airbnb and delivered them to us at the airport right on schedule. Everything was smooth and stress-free. The employees were extremely helpful, friendly, and professional throughout the entire process. Highly recommend this service to anyone looking for a convenient and reliable way to handle their luggage while traveling in Lisboa!
The best
Quick, flexible, reliable and the best service! Quality VS cost is fair, but the curriers availability is excellent! Continue the great work!
Been shouting LUGGit fromā¦
Been shouting LUGGit from rooftopsātruly the most convenient service for not having to travel with my massive bike box after my race before I headed home. Driver picked up & zip tied my bike box closed, got an update when it was stored, and then great communication confirming the re-delivery at the airport. Unmatched customer service. Thank you again!!
This is just the best service weāveā¦
This is just the best service weāve found. Every aspect of their service deserves a 5 star review. Communication from start to finish is outstanding.
Exactly as advertised
Exactly as advertised. Prompt, efficient and very friendly service.
Convenient and easy!
Convenient and easy!
Reliable, easy
Fully according to expectations
Good and safe option
It was a good, direct and easy service to use. Wel taken care of your bags / luggage while you can explore the city.
Great Price, Safe and amazing customer experience
LUGGit was a painkiller and an amazing solution for my time at Porto. They were amazing and very flexible. Special appreciation to Keeper AntĆ³nio and customer support agents, JoĆ£o and Raquel.
Reliable, easy, on time
Wow! This service was a lifesaver. The keeper was on time, friendly and explained the process well. Communication through the customer service chat was great and I truly felt like my stuff was in good hands. Not only that but customer service went above and beyond to accommodate a last minute time and location change for drop off as my accommodation cancelled on me. Anyways! Iāll be using them again in the near future!
Great experience
Great experience! Lots of pickup points and very secure. You can always talk with a human when you need and every step is well described for you, to help guide the process.
How it works
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We store
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Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your luggage picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time through the app and reach our support team anytime via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center.
LUGGit prices start at 4.99ā¬ per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app (Android or iOS). Youāll see the full price before confirming or making any payment.
For more information, please visit our Help Center.
Yes, safety is always our priority. When your bags are picked up, theyāre sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app (Android or iOS) and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500ā¬, and you can choose to upgrade to premium insurance, covering up to 1200ā¬ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center.
After you book, weāll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeperās name, vehicle details, and contact information.
You can track your luggage in real time using our app (Android or iOS). When your Keeper arrives at the pickup or delivery location, theyāll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellations made up to the day before your scheduled pickup are free of charge. However, a fee applies for same-day cancellations, and a no-show will result in the loss of the total service value.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, or number of bags, at any time by contacting our support team. Please note that all changes are subject to availability and may result in an adjustment to the final price.
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate. The fastest way to reach us is through WhatsApp or the live chat on our website or app (Android or iOS), where we typically reply in under 2 minutes!
For more specific inquiries, please use the appropriate email below:
- Financial or administrative: fin@luggit.app
- Commercial partnerships: partners@luggit.app
- Careers: jobs@luggit.app
- General questions and account deletion: support@luggit.app
For more information, please visit our Help Center.
Need something a bit different?
For special requests like long-term storage, deliveries outside our usual areas, or between cities, contact our team and weāll find a solution!
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)