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A smarter way to deliver a premium experience to your customers
At LUGGit, we have identified several situations in the travel and hospitality industry where luggage management creates stress, logistical challenges, and impacts the overall guest experience.
Since the beginning of this year, we have been working closely with DMCs, Travel Agencies, Hotels, and Cruise Lines to remove friction points in the collection, transportation, and delivery of luggage.
Whether serving individual travellers (couples, families) or large groups, we know luggage handling can be challenging in cases such as:
- Early arrivals with hours to spare before hotel check-in
- Early check-outs with a full day before a flight or train departure
- Hotels located in restricted access or low-emission zones where tourist buses cannot enter
- Multi-city itineraries requiring luggage transport between destinations
With our proven experience, we have developed a flexible, competitive B2B model tailored to each partnerās luggage volume and operational needs. The result: higher guest satisfaction, less logistical hassle for your team, and a premium service that sets your offer apart.
What our partners say
āThe service was fabulous. Punctual, fast, and efficient. Thank you.ā
Catarina, Guide at Trafalgar
āThe feedback we received is very positive. From how quickly you helped us to how efficiently and quickly the luggage was delivered to the hotel. The service was excellent and prevented any complaints from the client, which is always a plus.ā
Rodrigo Vieira, Operations at AgĆŖncia Abreu
āWe hired LUGGit to transport 35 suitcases from Lisbon to the Algarve, point to point, from a hotel in Lisbon to a hotel in the Algarve. It was IMPECCABLE!ā
Susana Tocca, CEO at DOC DMC
āWe are very satisfied with the service provided by LUGGit, as are our clients.ā
Luisa Costa, Sales Manager at Tracoin
āI was very satisfied with the entire luggage transport experience. From the first contact, you answered all our questions and helped us with the planning very professionally. The transport was perfect: you were fast, punctual, and very efficient. I recommend and will use your services again in the future.ā
Rita Henriques, Deputy Director of Events at Tours For You
āLUGGit is helping us a lot in managing our groups' luggage in an efficient, safe, and comfortable way for everyone. Being able to integrate the service as part of our value proposition to clients is allowing us to solve logistics easily. The fixed price per suitcase is also very competitive, and at the same time, we can differentiate ourselves from competitors with a premium and personalized service.ā
Alon Morgan, Guide at Kokopeli Experience
Find out more
Watch the video where Sofia Carneiro, Portugal Business Development Manager at LUGGit, explains in detail how our B2B services work, how easy it is to book, and the advantages they bring to your customersā travel experience and your operations.
