very good experience,on time,easy to find and convenient and amable
Very convenient
Very great experience, nice service and driver.
在线客服非常负责任,而且有问必答,从不敷衍。是我经历过的最好的客服之一。keeper 也非常好,很负责任,也很贴心,仔细讲解送货点的位置。因为我们是要求把行李直接送到汽车站,本来很担心找不到地方。有LUGGIT 真的很好,收费合理,以后只要需要就一定会用LUGGIT 。
The keeper is so kind and thoughtful. The service is convenient. Strongly recommend.
Luggage was picked up from our rental apartment at 9:30am and delivered to us at the airport at 6:30pm leaving us free to do some last minute exploring without having to drag bags around with us. Driver was really friendly and communicated well beforehand. Thoroughly recommend this service.
We used the service two times. We arrive very early and our departure was late in the evening. Therefore it was very convenient for us and worthwhile. On both dates the people of LUGGit arrived in time and they were very friendly. Compliments for the service.
Everything went very smoothly!
Convenient and reasonable priced. Staff professional. It would be even better to be able to pickup luggage when arriving to airport instead of arrange a meeting point and -time.
Things could not have gone any better. Drivers were waiting for us. I went outside our AirBNB 15 minutes before Luggit drop off time. The guy was there waiting for us. The service is excellent and we got enjoy our first day exploring Lisbon.
I used ‘luggit’ in the last day in barcelona. Even though I requested the service urgently in the morning, it was available for the afternoon service. ★The keeper Franco Mashi was friendly and kind. ★Service fee is reasonable even for the high insurance. ★It was so good that I can reserve pick up and delivery place differently. I hope Luggit is still around when I visit Barcelona again. It is perfect service for travelers all over the world.
Perfect service for those having lots of luggage and a late return flight. They'll pick up your bags at your chosen time and deliver them to the airport also at your chosen time. I'm sure I will be using Luggit again in the near future.
Bruno was amazing. With a 4 hour wait till we were able to get into the condo, it was great to be relieved of all our luggage. Communication with this company is outstanding. We were able to use WhatsApp to communicate exact location for pick up at the airport. Drop off was just as seamless. Bruno even gave us some transportation recommendations, and provided wonderful customer service start to finish.
Really easy to book , quick response , updates and tracking to reassure you , everything on time , would definitely use again
LUGGit was very convenient and quick to arrange! Communication was smooth via WhatsApp with all the necessary updates, and being able to track the driver online before pickup gave me extra peace of mind. If you’re checking out in the morning but flying in the evening, this service is fantastic - it lets you explore the city hassle-free without being tied to a specific location!
Completely smooth operation.
An awesome experience. Carina came to pickup our 3 bags and gave them to us at the bus stop on time, ensuring everything was safe and secure!
Great service that allows you go bag free. The driver was very friendly and efficient and explained the process clearly. It is great that you can see when they have arrived at the pickup/drop off location.
The driver was right in time, friendly and helpful.
Great service. Always on time.
对LUGGit有疑问吗?了解您需要了解的关于我们的行李寄存和配送服务的所有信息。我们致力于让您的旅行体验更轻松。
LUGGit 是一项行李提取、存储和送达服务,让旅行更轻松,尤其是在您入住前或退房后。
通过我们的网站或应用程序在线预订,选择您希望提取和送达行李的时间和地点。一位保管员(我们的专业司机)将在预定时间和地点与您会面,以收取您的行李。
您可以在应用程序中实时跟踪您的行李,如果您需要帮助,我们的客户支持团队可以通过实时聊天或 WhatsApp 联系。在我们安全地将您的行李送到目的地时,您可以解放双手旅行!
LUGGit 的价格每个行李起价为 4.99 欧元,但最终费用取决于您的取件和送达地点、您需要的存储时间以及行李的数量。
要获得准确的报价,只需填写我们网站或应用程序上的预订表格。在确认或付款之前,您将看到完整的价格。
是的,安全始终是我们的首要任务。当您的行李被取走时,它们会用独特的防篡改标签密封,以确保它们在整个服务过程中保持安全关闭和可识别。
您可以通过应用程序实时跟踪您的行李,并在需要时直接联系您的保管员。您的行李存放在一个上锁、监控的设施中,访问权限非常有限。
每个行李都会自动投保高达 500 欧元,并且您可以在预订期间选择升级到高级保险,每个行李的保额高达 1200 欧元。
要取消或修改您的预订,请通过在线聊天(在我们的网站或应用程序上)或WhatsApp联系我们的支持团队,并分享您的预订ID。
您可以在预定取件的前一天免费取消。
对于当天取消:
- 在取件前超过1小时:7.50欧元的费用
- 在取件前最多1小时:10欧元的费用
如果您没有按时出现接受服务,我们将收取全额费用,且不予退款。
要更改您的服务,您可以随时更新您的预订,但需视Keeper的可用性而定。更改可能会影响最终价格。我们将尽力满足特殊情况,例如航班延误。
我们的支持团队在每天上午8点至晚上8点(当地时间)在所有运营城市提供服务。
联系我们的最快方式是通过WhatsApp或我们网站和应用程序上的在线聊天。我们通常在2分钟内回复!
如有任何财务或行政问题,请发送电子邮件至support@luggit.app。
对于长期存储、在我们常用区域以外的送货或城市之间的送货等特殊要求,请联系我们的团队,我们会找到解决方案!
评分4.9/5(4000+ 评论)
评分4.9/5(4000+ 评论)
评分4.9/5(4000+ 评论)
评分4.9/5(4000+ 评论)
评分4.9/5(4000+ 评论)